Magstar TOTAL Retail Review - why 2.8 stars?

Magstar TOTAL Retail Review
ITQlick Score: 75/100
ITQlick Rating: (2.8/5)
Pricing: 4/10 - average cost
Category: Retail Management POS -> Magstar TOTAL Retail
Ranking:Ranked 16 out of 27 Retail Management POS systems
Company: Magstar Inc
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Magstar TOTAL Retail pricing, Magstar TOTAL Retail alternatives

Shlomi LaviShlomi Lavi / updated: Feb 18, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Magstar TOTAL Retail?

Magstar TOTAL Retail is cloud-based and an on-premise point of sale system, as well as an enterprise resource planning (ERP) which is suitable for all types of business, engaged in retail sale. Magstar offers functionalities such as email marketing, sales and marketing planning and management, making orders and producing invoices that are necessary for the retail business.

Some key features of Magstar such as loyalty program, order management, customer relationship management, and returns management. Magstar is a company based in Canada and is responsible for the development and distribution of Magstar software. Magstar has been operational since 1986.

What is Magstar TOTAL Retail rating? ()

The rating of Magstar TOTAL Retail is 2.8 stars out of 5 and the total score is 75 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Magstar TOTAL Retail's typical customers?

The typical customers include the following business size: SMBs.

Is Magstar TOTAL Retail the best Retail Management POS?

Magstar TOTAL Retail is ranked 16 out of 27 software in their category (Retail Management POS systems).

What are Magstar TOTAL Retail's pros? (3 Pros)

  • It is easy to learn and use for first-time users.
  • Magstar Commerce provides customization to allow users to customize the software to meet their needs.
  • Serves the retailer and its customer in a single platform hence saves the cost of purchasing two software.

What are Magstar TOTAL Retail's cons? (2 cons)

  • Magstar lacks flexibility in the software layout.
  • Magstar lacks vibrant customer support that will help customers ask questions.

Who are their main alternatives?

The two major competitors of Magstar TOTAL Retail are Retail-Man POS and WinRetail Enterprise & POS. Retail-Man POS is an on-premise point of sale whereas Magstar is a cloud-based and on-premise point of sale system. Retail-Man is suitable for only small and medium-sized businesses but can also be fit for freelancers whereas Retail- Magstar POS is suitable for all sizes of business from small, to medium business and large enterprises.

Magstar has features such as data export and import, basic recording and online customer service absent in Retail-Man. WinRetail Enterprise & POS is an on-premise POS designed for medium and large business while Magstar is a cloud-based POS suitable for small businesses, medium businesses, and large businesses.

According to online reviews, Magstar is rated 4.0 star while WinRetail Enterprise & POS is rated at 3.5 stars. Magstar has features, which include Sales Commissions, Gift Cards Customer lacking in WinRetail Enterprise & POS.

What is the cost of Magstar TOTAL Retail?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Magstar TOTAL Retail

What should you ask Magstar Inc during a demo session? (65 questions)

Schedule a demo with Magstar TOTAL Retail and access 65 must ask questions for the vendor while watching Magstar TOTAL Retail in action. Visit the vendor's website here.

Is it the right software for you?

Magstar is a point of sale system designed to meet the needs of retailers in stock management and inventory keeping. The platform works well in all scale organizations since it is scalable to fit in any business. Magstar can be used in supermarket chains, hardware stores, and other retail chains.

Magstar TOTAL Retail's list of categories:

CRM
Distribution Order Management
FS Work Order Management
Work Order Management
Email marketing
PO: Purchase orders

Magstar TOTAL Retail's list of features:

Email Marketing
CRM
Sales orders
PO: Purchase orders
Order Fulfillment

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.