Maintenance Connection Review - why 4.5 stars?

Maintenance Connection Review
ITQlick Score: 86/100
ITQlick Rating: (4.5/5)
Pricing: 6/10 - average cost
Category: Fixed Asset Accounting -> Maintenance Connection
Ranking:Ranked 2 out of 22 Fixed Asset Accounting systems
Company: Maintenance Connection, Inc.
Pricing: starts at $85 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Maintenance Connection pricing, Maintenance Connection alternatives

Shlomi LaviShlomi Lavi / updated: Aug 13, 2020

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What is Maintenance Connection?

Maintenance Connection is a scalable web-based maintenance management solution that covers most maintenance services, helping facility and maintenance managers improve asset life, lower total maintenance cost, predict and prevent failures, minimize investments in inventory, improve labor productivity, and reduce costly downtimes.

Maintenance Connection was developed by a company at the same name. The company was founded in 1999, and currently has 50-100 employees and is headquartered at Davis, California.

What is Maintenance Connection rating? ()

The rating of Maintenance Connection is 4.5 stars out of 5 and the total score is 86 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Maintenance Connection's typical customers?

Maintenance Connection is best for small to mid-sized businesses, supporting anywhere from 10 users to 10,000 users in sectors such as general facilities management, travel agencies, healthcare, energy development, manufacturing, warehouses, utilities, and government sectors.

Maintenance Connection has hundreds of customers around the world, including AT&T, L’Oreal USA, and Amtex.

Is Maintenance Connection the best Fixed Asset Accounting?

Maintenance Connection is ranked 2 out of 22 software in their category (Fixed Asset Accounting systems).

What are their main features and functionalities?

Maintenance Connection also increases the efficiency of asset lifecycle, streamlines labor efforts, manages and tracks maintenance costs, and provides information on possible equipment failure.

Maintenance Connection allows easy access to relevant data. The homepage is customized based on user profile, so that relevant data is displayed according to employee role, with the most pressing requests and work assignments highlighted in red. The calendar can be customized to show employee schedules and their interrelations. A new feature allows to display work order information in an editable matrix, allowing employees to identify the most useful information, while still keeping track of other projects.

In addition, Maintenance Connection supports integration with facility management and ERP systems.

What are Maintenance Connection's pros? (5 Pros)

  • Maintenance Connection offers several language packs
  • Mobile applications are supported
  • A free trail and a demo are available
  • Maintenance Connection site features customer and technical support
  • Maintenance Connection includessocial network links on the company site

What are Maintenance Connection's cons? (2 cons)

  • Maintenance Connection does not support a forum for collaboration
  • The solution requires an internet connection

Who are their main alternatives?

Maintenance Connection’s competitors include Emaint X3 and Benchmate CMMS.

Emaint X3 covers work orders & scheduling, asset control, purchasing & inventory, as well preventive maintenance scheduling. The product also supports condition based monitoring to check asset & equipment health, to proactively predict maintenance requirements to minimize unplanned downtime or work stoppages. Additionally there is a “Hub” for maintenance managers to view in real time all assets’ maintenance schedules and current operations for a unified view of organizational service requirements.

Maintenance Connection in comparison does not support predictive maintenance, but does include a library of maintenance procedures which can be utilized for internal servicing needs. Additionally there is support for online service training to improve the skills of technicians. Maintenance Connection also provides a work center for technicians to monitor their work allocations; time expended and completed work, and is also accessible by mobile devices for use on the shop floors.

Benchmate on the other hand can handle multiple sites for maintenance requirements and includes a “Hyperlink” feature to access detailed information about a given site. The information is displayed in the form of an AutoCAD diagram which determines asset location and shows related information about history, current status as well as maintenance needs. The product also supports emergency maintenance repairs as well as planned upgrades to extend asset lifecycles.

While Maintenance Connection does not fully support these features, it is provided as hosted solution either online or at the client’s site. Additionally the product supports integration to third party applications and can easily be scaled to any size of maintenance operations.

What is the cost of Maintenance Connection?

The cost of license starts at $85 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Maintenance Connection

What should you ask Maintenance Connection, Inc. during a demo session? (65 questions)

Schedule a demo with Maintenance Connection and access 65 must ask questions for the vendor while watching Maintenance Connection in action.

Maintenance Connection's list of categories:

Fixed Asset Management
Audit Management
Document Management
Inventory Management
Barcoding
Maintenance
Aviation Maintenance
CMMS
Asset Tracking
Equipment Maintenance
Maintenance Inventory Management
Predictive Maintenance

Maintenance Connection's list of features:

Maintenance Overview
Online Rental Applications
Proactive System Notifications
Asset Management
Barcode Scanning
Calendar Management
Condition Assessment
Equipment Maintenance
Inventory Management
Key & Lock Management
Lease Administration
Maintenance Management
Maintenance Scheduling
Mobile Access
Multiple Currencies

Maintenance Connection Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Maintenance
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
86/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$85 per user/month
Functionality
39
Compare
ASSET
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
87/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$1,400 per year
Functionality
18
Review
Sage
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
86/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$1,570 per license
Functionality
25
Review
EAMbrace
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
82/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
18
Asset4000
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
81/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
21
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.