MaintenanceDirect Review - why 4.6 stars?

MaintenanceDirect Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 5.8/10 - average cost
Category: Maintenance -> MaintenanceDirect review
Ranking:Ranked 168 out of 273 Maintenance systems
Company: SchoolDude
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: MaintenanceDirect pricing, MaintenanceDirect alternatives
Shlomi LaviShlomi Lavi / updated: Apr 07, 2021

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What is MaintenanceDirect?

Maintenance Direct is a work order management solution. The software supports corrective maintenance management the covers the entire work order process from request to completion.

The developer of Maintenance Direct is SchoolDude which was founded in 1999. The company provides software solutions for educational facilities that help them to better manage their facilities, business operations as well as IT infrastructure.

Who is it best for?

Maintenance Direct supports the educational sector which includes K-12 schools, charter & private schools, public & private colleges and universities, as well as community colleges & vocational institutes. The product is scalable for any size of institution and is offered as a cloud based solution.

The product is best for educational institutions that need a unified view of facility support services. Maintenance Direct can reduce risks & costs by ensuring that required maintenance is prioritized, as well as ensures that accountability is improved by making sure all work orders are properly tracked and documented. Accurate data collection ensures institutions can better justify funding and budgeting while ensuring that productivity and efficiency is improved.

Finally as a cloud based solution there is no need for technology investment or software maintenance and the cost is fixed to a monthly subscription fee based on usage. This is beneficial for educational institutions that require a cost effective solution.

Customers include St. Stephens & St. Agnes School Virginia, Santa Fe Public Schools New Mexico and Meade School District, South Dakota.

Main features and functionalities

Maintenance Direct is focused on corrective maintenance. It improves productivity by allowing work order requests to be submitted from multiple locations and channels. Additionally it allows dynamic routing of requests and real time prioritization by project, location, budget and available inventory. The product allows maintenance staff to receive requests in the field via mobile device and notifies end-user about the status of their request. Finally Maintenance Direct tracks all work orders for status review and allows the generation of customizable reports to calculate budget and staffing needs.

The product is part of a suite of tools that provide preventive maintenance, inventory management, capital & planned maintenance, building automation, event scheduling as well as IT incident management. This gives institutions a complete maintenance management solution. Also as Maintenance Direct is a cloud based solution it requires quick implementation and has pre-built templates, reports and categories to enable rapid utilization of the product. Finally there is a MySchoolDude platform for KPI and benchmarking reviews.

What is the actual cost?

ITQlick pricing score is 5.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for MaintenanceDirect.

Pros

  • Maintenance Direct is offered as a cloud based solution so there is no need for technology investment or software maintenance
  • Mobile device access of the application is supported by Maintenance Direct
  • Maintenance Direct is available as part of a full suite of Maintenance Management solutions
  • The product offers unlimited users for its application
  • The solution includes KPI and benchmarking reporting

Cons

  • There are no social collaboration tools in Maintenance Direct
  • Maintenance Direct does not offer a free trial or guarantee period
  • The solution is focused only on the educational sector
  • Maintenance Direct does not provide any integration options to third party software
  • The product does not support user driven customization of its features

How it stacks up?

Access a head to head analysis of MaintenanceDirect vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Maintenance system?

MaintenanceDirect is ranked 168 out of 273 software in their category (Maintenance systems).

How they are rated on ITQlick?

The rating of MaintenanceDirect is 4.6 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, MaintenanceDirect makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently MaintenanceDirect can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between MaintenanceDirect and alternatives?

The most popular alternatives to MaintenanceDirect in 2023: FTMaintenance, UpKeep, Fiix, Hippo CMMS, Maximo. Access the complete competitors analysis here - MaintenanceDirect VS Maintenance Software alternatives.

List of categories

FS Work Order Management
Asset Tracking
CMMS
Maintenance Inventory Management
Predictive Maintenance
Preventive Maintenance
Work Order Management

List of features

Customizable Reports
Inventory Management
Maintenance Scheduling
Multiple Locations
Preventive Maintenance
Work Order Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.