MaitreD Suite Review - why 3.7 stars?

Shlomi Lavi / updated: Jan 31, 2023

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What is MaitreD Suite?

Maitre’D POS is a point of sale solution for restaurants and restaurant managers that can help users to fulfill all their specific restaurant management needs. The point of sale solution is highly customizable and offers both tablet-based and traditional point of sale and back-office management tools. The software also offers mobile dedicated app for users.

The developers of Maitre’D POS has been providing restaurant point of sale and management systems since 1999. The company has served over 20,000 customers around the world and has more than 100 resellers in 26 countries. They are headquartered in Washington and are known for providing all-in-one POS solutions for all types of restaurants.

Who is it best for?

Maitre’D POS is perfect for restaurants of all sizes. Table service restaurant, quick service restaurant, bar or nightclub, enterprise solution for corporate or other places providing hospitality services can use this software. Pizza Delight, Pita Pit and Baskin Robbins are some of the clients of Maitre’D POS.

Main features and functionalities

Maitre’D POS comes with inventory management, labor management, labor scheduling, loyalty programs, cash management, forecasting, reporting and integrated transaction processing features. The mobile dedicated app comes with key performance indicators, real-time labor costs and sales, real-time alerts that can be customized and set any number of restaurants for monitoring features. The point of sale features available in this software are bar code scanning, customer loyalty card support, integrated card processing, tracking, issuing and redeeming gift certificates and frequent buyer program support.

The inventory management part comes with integrated purchasing, tracking inventory by category/department/matrix/serial, and automated purchase order generation. The Enterprise solution offers multi-concept management, broadcasting/database management, centralized database and quality control and off-site backup features. Other notable features are: waitstaff management, customer database, table management and kitchen management features.

What is the actual cost?

The cost of license starts at $99 per month. ITQlick pricing score is 6.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for MaitreD Suite. You can also find here pricing information from MaitreD Suite's website.

Pros

• Maitre’D POS offers point of sale solution for restaurant managers and restaurants of all sizes
• Maitre’D POS offers mobile dedicated app for users with real-time alerts and key performance indicators features
• The customer support of Maitre’D POSoffers support by phone and email for users
• The point of sale software is compatible with most of the standard POS hardware
• The point of sale’s modular based design is highly customizable and easy to manage

Cons

• Maitre’D POSdoesn’t offer much payroll management features like other similar tools
• Maitre’D POS doesn’t offer much bar control and bar management features for users
• The customer support of Maitre’D POS doesn’t offer 24/7 live phone support
• The point of sale software doesn’t offer much reservations management features for users
• The mobile dedicated app of this point of sale solution offers limited features

How it stacks up?

Access a head to head analysis of MaitreD Suite vs alternative software solutions.

Frequently Asked Questions (FAQs)