MakeShift Review - why 4.2 stars?

Shlomi Lavi

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What is MakeShift?

MakeShift is a revolutionary tool that has transformed the way businesses manage their workforce. Established in 2012 in the United States, MakeShift is a cloud-based workforce management platform designed to make scheduling, time tracking, and team communication easier for businesses. The platform is suitable for small to medium-sized businesses across a range of industries, including healthcare, retail, hospitality, and manufacturing.

MakeShift is the ideal solution for businesses that struggle with complex scheduling and time-tracking systems, especially those still using spreadsheets, pen and paper, or outdated software. The platform provides businesses with an intuitive and easy-to-use interface that simplifies scheduling, tracks employee attendance, and enables seamless communication between team members.

One of the key features of MakeShift is its scheduling tool. The platform allows businesses to create custom schedules based on their unique requirements, including employee availability, shift length, and labor laws. With MakeShift, managers can quickly assign shifts, approve time-off requests, and make last-minute changes to the schedule, all in real-time. This helps to ensure that employees are always on the same page, and businesses can maintain optimal levels of productivity and customer service.

Another standout feature of MakeShift is its time-tracking tool. The platform allows employees to clock in and out using their smartphones or computers, eliminating the need for manual time cards. The platform also provides managers with real-time visibility into employee attendance, enabling them to identify attendance patterns and take appropriate action when necessary.

MakeShift also has a communication tool that facilitates seamless communication between team members. The platform allows employees to message each other directly or as a group, providing a centralized platform for important announcements, team updates, and general communication. This helps to improve collaboration, reduce miscommunication, and foster a positive team environment.

MakeShift has grown significantly since its launch in 2014. With headquarters in San Francisco, the company now has a team of over 50 employees, including engineers, developers, and customer support staff. The company has also expanded its presence globally, with clients across North America, Europe, and Australia.

In conclusion, MakeShift is a game-changer for businesses that struggle with complex workforce management. With its powerful scheduling, time-tracking, and communication tools, businesses can improve their productivity, reduce their labor costs, and foster a positive team environment. MakeShift is the perfect tool for businesses looking to modernize their workforce management and take their business to the next level.

Who is it best for?

MakeShift is designed to serve small and medium-sized businesses across a wide range of industries, including healthcare, retail, hospitality, and manufacturing. The platform is particularly well-suited to businesses that rely on shift work, including restaurants, hotels, hospitals, and factories.

Here are some examples of businesses that use MakeShift:

1. Bluebird Care - Bluebird Care is a leading provider of home care services in the UK. The company uses MakeShift to manage its workforce of over 5,000 caregivers across more than 200 locations. MakeShift's scheduling tool allows Bluebird Care to create customized schedules for its caregivers, ensuring that each client receives the appropriate level of care.

2. Innisfree Hotels - Innisfree Hotels is a hospitality management company that operates 17 hotels across the United States. The company uses MakeShift to manage its workforce of over 1,000 employees. MakeShift's time-tracking tool allows Innisfree to monitor employee attendance and ensure that its hotels are fully staffed at all times.

3. Wework - Wework is a co-working space provider that operates in over 100 cities worldwide. The company uses MakeShift to manage its community teams, who are responsible for ensuring that each co-working space is running smoothly. MakeShift's communication tool allows Wework's community teams to stay in touch with each other and collaborate effectively.

4. MyPlates - MyPlates is a Texas-based company that specializes in custom license plates. The company uses MakeShift to manage its manufacturing facility, which operates 24/7. MakeShift's scheduling tool allows MyPlates to ensure that its production lines are staffed appropriately at all times, maximizing efficiency and reducing costs.

5. Little Sprouts - Little Sprouts is a chain of childcare centers located throughout Massachusetts and New Hampshire. The company uses MakeShift to manage its workforce of over 1,000 employees. MakeShift's scheduling tool allows Little Sprouts to create customized schedules for its teachers and caregivers, ensuring that each child receives the appropriate level of care.

Overall, MakeShift is a versatile tool that can benefit businesses across a wide range of industries. Its scheduling, time-tracking, and communication tools make it easy for businesses to manage their workforce effectively, improving productivity and reducing costs.

Main features and functionalities

Here are some ways that MakeShift can benefit your business:

1. Simplify scheduling: With MakeShift, you can create customized schedules based on your unique requirements, such as employee availability, shift length, and labor laws. The platform also enables you to quickly assign shifts, approve time-off requests, and make last-minute changes to the schedule in real-time, which can save you valuable time and reduce scheduling conflicts.

2. Track employee attendance: MakeShift's time-tracking tool allows your employees to clock in and out using their smartphones or computers, eliminating the need for manual time cards. This gives you real-time visibility into employee attendance, enabling you to identify attendance patterns and take appropriate action when necessary.

3. Improve team communication: MakeShift's communication tool enables your team members to message each other directly or as a group, providing a centralized platform for important announcements, team updates, and general communication. This helps to improve collaboration, reduce miscommunication, and foster a positive team environment.

4. Reduce labor costs: By using MakeShift, you can optimize your workforce management, which can help you reduce labor costs. You can identify underutilized employees, optimize schedules to minimize overtime and reduce absenteeism, and ensure that your workforce is staffed appropriately to meet demand.

5. Ensure compliance: MakeShift's scheduling and time-tracking tools can help you ensure compliance with labor laws and regulations. The platform automatically calculates overtime, tracks breaks, and ensures that employees are not overworked, which can help you avoid costly fines and legal issues.

Overall, MakeShift is a powerful tool that can help your business streamline your workforce management, reduce costs, and improve productivity. Whether you run a small or medium-sized business, MakeShift can help you manage your workforce more effectively, giving you more time to focus on growing your business.

What is the actual cost?

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for MakeShift. You can also find here pricing information from MakeShift's website.

Pros

• Comprehensive HR solution: Unlike some of its competitors that focus primarily on scheduling and time-tracking, MakeShift also offers a comprehensive HR solution that includes onboarding, performance management, and employee engagement tools.
• Customizable reporting: MakeShift reporting features are highly customizable, allowing businesses to generate reports on a wide range of metrics, such as labor costs, employee performance, and attendance.
• Affordable pricing: MakeShift pricing is competitive compared to other workforce management software solutions, especially considering the range of features it offers, including the HR solution. This makes it a good option for small to medium-sized businesses with tight budgets.

Cons

• Limited integrations: While MakeShift does integrate with some third-party software solutions such as ADP and QuickBooks, it may not have the same breadth of integrations as some of its competitors. This could be a concern for businesses that rely heavily on other software applications.
• Learning curve: MakeShift wide range of features and customization options may result in a steeper learning curve for users, especially for smaller businesses without dedicated HR or IT staff.
• Mobile app limitations: While MakeShift offers a mobile app for employees to access their schedules and time-tracking, the app functionality may not be as robust as some of its competitors. This could be a disadvantage for businesses with mobile or remote workforces that need more advanced mobile features.

How it stacks up?

Frequently Asked Questions (FAQs)