ManageEngine IT Asset Review - why 3.4 stars?

ManageEngine IT Asset Management Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 5.6/10 - average cost
Category: Help Desk -> ManageEngine IT Asset review
Ranking:Ranked 44 out of 210 Help Desk systems
Company: ManageEngine
Pricing: starts at $795 per license
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: ManageEngine IT Asset pricing, ManageEngine IT Asset alternatives
Shlomi LaviShlomi Lavi / updated: Aug 02, 2022

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What is ManageEngine IT Asset?

ManageEngine IT AssetExplorer is an IT asset management software that can help users to manage and monitor assets in their network. Users can manage all the assets in their network starting from planning phase to disposal phase. Users can easily discover all the assets available in their network including both hardware and software assets.

ManageEngine, the company behind this IT asset management software, has been providing IT management tools since 1995. The company is a division of Zoho Corp. and has offices all around the world including the United States, United Kingdom, Japan, India and China. The company has served over 72,000 enterprises and more than 60 percent of it are Fortune 500.

Who is it best for?

ManageEngine IT AssetExplorer is perfect for companies of all sizes. Companies looking for a solution to manage both their hardware and software IT assets can use this software. Nokia, Sony and Fujifilm are some of the clients of ManageEngine IT AssetExplorer.

Main features and functionalities

ManageEngine IT AssetExplorer comes with IT asset inventory management, software asset management, asset tracking, software license management, configuration management database, PO and contract management features. The configuration management database works as a centralized repository where all the IT environment related information are stored. The CMDB offers tracking and managing configuration items of the IT environment, establishing and maintaining relationships between CIs and feature to add relationships and default attributes to a CI type.

The IT asset inventory management part comes with product and vendor details management, group asset management, software compliance viewing with flash charts, managing relationship between business critical resources, asset discovering and scanning and manual importing features. The IT asset tracking part can help users to track hardware inventory, software inventory, associated contracts and vendors, manage asset groups, relationship and asset history.

What is the actual cost?

The cost of license starts at $795 per license. ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for ManageEngine IT Asset. You can also find here pricing information from ManageEngine IT Asset's website.

Pros

  • ManageEngine IT AssetExplorer offers IT asset management solutions for companies of all sizes
  • ManageEngine IT AssetExplorersupports monitoring and discovering both hardware and software assets
  • The customer support of ManageEngine IT AssetExplorer offers support by user forums, telephone and support request form
  • The IT asset management software offers a 30-day free trial with all features
  • The IT asset management solution offers remote control, report and purchase order features unlike other similar tools

Cons

  • ManageEngine IT AssetExplorer doesn’t offer any mobile dedicated app for iOS and Android users
  • ManageEngine IT AssetExplorer doesn’t offer self-service portal for users feature like other similar tools
  • The customer support of ManageEngine IT AssetExplorer doesn’t offer any 24/7 live support
  • The IT asset management software doesn’t offer much budgeting and forecasting features like other similar tools
  • The IT asset management solution doesn’t offer cost tracking features like other similar tools

How it stacks up?

Access a head to head analysis of ManageEngine IT Asset vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ManageEn...
ITQlick rating
3.4/5
Score
81/100
Pricing
5.6/10
License pricing
$795 per license
Functionality
12
Compare
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Help Desk system?

ManageEngine IT Asset is ranked 44 out of 210 software in their category (Help Desk systems).

How they are rated on ITQlick?

The rating of ManageEngine IT Asset is 3.4 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ManageEngine IT Asset makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently ManageEngine IT Asset can't be accessed on mobile, you would need to access it from your computer.

Differences between ManageEngine IT Asset and alternatives?

The most popular alternatives to ManageEngine IT Asset in 2023: Freshdesk, SolarWinds Service Desk, Zendesk, Zoho Desk, FuseDesk. Access the complete competitors analysis here - ManageEngine IT Asset VS Help Desk Software alternatives.

List of categories

Fixed Asset Management
IT Management
IT Asset Management

List of features

Automatic Property Mapping
Cost Analysis
Maintenance Overview
Online Leasing
Online Rental Applications
Paperless Work Orders
Recurring Work Orders
Space Planning
Streamlined Work Orders

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.