Manhattan Dispatch Review - why 3.3 stars?

Shlomi LaviShlomi Lavi / updated: Aug 14, 2020

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What is Manhattan Dispatch?

Main category: Fleet management

Manhattan Dispatch Management is both cloud-based and on-premise dispatch management that helps transport service providers and other related organizations to automate their process and ease the work. The software is designed for businesses of all sizes, including small-sized companies, medium-sized companies, and large enterprises.

Manhattan Dispatch Management comes with several tools in one suite such as the planning and execution tools, logistic gateways and fleet managing tools. Several features found in Manhattan Dispatch Management include yard management, fleet management, billing and invoicing, and payment management, among others. Manhattan Associates is a company that develops and distributes Manhattan Dispatch Management. The company is based in the United States in New York.

Manhattan Dispatch rating -

The rating of Manhattan Dispatch is 3.3 stars out of 5 and the total score is 86 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Manhattan Dispatch 3 Pros

  • Manhattan Dispatch is easy to use for new beginners
  • Manhattan Dispatch is cheap to buy and use
  • The software contains many features in one suite

Manhattan Dispatch 2 Cons

  • Manhattan Dispatch Management is not customizable
  • Integration with other applications is impossible in the software

Competitors & Alternatives

The two major competitors of Manhattan Dispatch Management include Dr. Dispatch and Omnitracs. While Manhattan Dispatch Management is both cloud-based and on-premise, Dr. Dispatch is only cloud-based. Dr. Dispatch is designed to work in small businesses and medium-sized businesses, unlike Manhattan Dispatch Management, which is developed to work in small-sized enterprises, medium companies, and large enterprises.

According to most online reviews, Manhattan Dispatch Management has been rated 4.5 while Dr. Dispatch is rated 4.4. Manhattan Dispatch Management can support business growth since it is both cloud-based and on-premise. Unlike Manhattan Dispatch Management, which is both cloud-based and on-premise, Omnitracs is only on-premise.

Omnitracs is designed for mid-sized businesses, and large enterprises, whereas Manhattan Dispatch Management, is ideal for use in small-sized companies, medium-sized companies, and large enterprises. Manhattan Dispatch Management provides users with a yard management a feature that is lacking in Omnitracs. Based on online reviews, Manhattan Dispatch Management is rated 4.5 while Omnitracs is rated 3.9. . The full list of competitors can be found here.

Manhattan Dispatch Pricing Information

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Manhattan Dispatch

Questions to ask the vendor during a demo

Schedule a demo with Manhattan Dispatch and access 25 must ask questions for the vendor while watching Manhattan Dispatch in action.

Is it the right software for you?

Manhattan Dispatch Management is suitable for use in businesses of all sizes, including small-sized companies, medium-sized companies, and large enterprises.it can be used across various industries, but it is majorly fit for the transport industry.

Manhattan Dispatch Categories

Fleet management

Manhattan Dispatch specifications

ITQlick Score: 86/100
ITQlick Rating: (3.3/5)
Company: Manhattan Associates
Address: New York, NY
Pricing:
Small business, Medium business, Large business
Website:Visit Manhattan Dispatch website
Typical customers: Small business, Medium business, Large business
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Manhattan Dispatch Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
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Manhattan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
86/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality score
3
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Manhattan Vs TranWare
TranWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
$29.95 per user/month
Functionality score
4
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LeaseWave
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
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Pricing not available
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3
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Verizon
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
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Pricing not available
Functionality score
19
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Viamente
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$29 per user/month
Functionality score
6
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Author
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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.