MantisBT Review - why 4 stars?

MantisBT Review
ITQlick Score: 84/100
ITQlick Rating: (4/5)
Pricing: 2.2/10 - low cost
Category: Issue Management -> MantisBT
Ranking:Ranked 3 out of 12 Issue Management systems
Company: MantisBT
Pricing: starts at $4.95 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: MantisBT pricing, MantisBT alternatives

Shlomi LaviShlomi Lavi / updated: May 21, 2022

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What is MantisBT and its features?

MantisBT is a web-based Issue Management software that enables Team managers to collaborate between members and clients and manage access control based on project roles. It also allows them to organize notifications on issue resolutions and comments. These features enable organizations to implement an open-source issue tracking system for effective operations.

The software top features include Issue Field Customization, Changelog Support, Built-in Reporting, and RSS Feeds. MantisBT is a Nonprofit Information Technology & Services company whose activities began in 2000 and currently has between 2 to 10 employees. The company won the SourceForge Project of the Month award in 2010.


What is MantisBT rating?

The rating of MantisBT is 4 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses MantisBT?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, MantisBT makes it fairly easy to use. This product is user friendly and intuitive.

Is MantisBT cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access MantisBT on your mobile/smart phone.

Is MantisBT the best Issue Management system?

MantisBT is ranked 3 out of 12 software in their category (Issue Management systems).

What are MantisBT's pros? (4 Pros)

  • The software supports automatic email notifications
  • Users can create release notes within the software
  • MantisBT has various levels of user access
  • It displays bug statuses for project health verification

What are MantisBT's cons? (3 cons)

  • The software does not support direct user interactions yet
  • Users can only setup workflow with text files for now
  • Some of the users sometimes experience difficulties in bulk data uploads within the software

Who are their main alternatives?

Popular alternatives to MantisBT: USERSNAP, ChangeGear, Trac, Planio, IssueTrak, Sifter, Jixee, AdminiTrack, Enviance, Codegiant. The full list of competitors can be found here.

What is the cost of MantisBT?

The cost of license starts at $4.95 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for MantisBT. You can also find here pricing information from MantisBT's website.

What should you ask MantisBT during a demo session? (65 questions)

Schedule a demo with MantisBT and access 65 must ask questions for the vendor while watching MantisBT in action.

Where MantisBT is used?

The software is suitable for small, medium, and large-sized businesses from across various industries. Generally, IT departments, Development Teams, and Energy Harvesting companies would find MantisBT useful for their needs. EnOcean, Freelock Computing, and Tetra Tech Inc. are some of the software notable customers.

List of categories

Team Collaboration
Workflow Management
Vendor Management
Issue Management
Project Workflow
Task Management
Time Tracking
Bid Management
Document Management
Project Management

List of features

Workflow
Issue Tracking
Issue Management
Configurable Workflow
Graphical Workflow Editor

MantisBT Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review
Planio
ITQlick rating
4.6/5
Score
78/100
Pricing
6/10
License pricing
$21.56 per month
Functionality
18
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.