Marchex Review - why 3.8 stars?

Marchex Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 7/10 - high cost
Category: Call Tracking -> Marchex review
Ranking:Ranked 16 out of 19 Call Tracking systems
Company: Marchex
Pricing: starts at $500 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: Marchex pricing, Marchex alternatives
Shlomi LaviShlomi Lavi / updated: Feb 02, 2020

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What is Marchex?

Marchex is cloud based call analytics and call tracking solution that is designed to help businesses attribute phone calls to the media, or channel, get advance conversation analytics and block unwanted calls.

The search analytics offers real time keyword attribution for all the phone calls from a mobile search. The solution optimizes campaigns by helping manage multichannel campaigns in real time. The call marketplace helps generate new customers.

It enables the user to understand the one who called and why they called and in turn help them turn callers into customers. Marchex local leads allow businesses to generate high quality leads.

Marchex is by Marchex which was developed in 2013 in the US. It offers support online, and training is via documentation, webinars, and live online.



Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The pricing structure is divided as follows:

1. Essential –It costs a USD 500per month. The plan helps the user know the marketing strategies that generate inbound calls.

2. Conversation –It given upon request. The user can understand the intent of the customer and the phone call experience.

3. Media It is given upon request. It helps turn the actionable insights into a paid media and website performance.

4. Ultimate It is given upon request. The user can measure and optimize the marketing and sales across every channel.

ITQlick pricing score is 7 out of 10 (10 is most expensive). Access ITQlick pricing guide for Marchex.

How it stacks up?

Access a head to head analysis of Marchex vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Marchex
ITQlick rating
3.8/5
Score
62/100
Pricing
7/10
License pricing
$500 per month
Functionality
3
Compare
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4

Frequently Asked Questions (FAQs)

Is it the best Call Tracking system?

Marchex is ranked 16 out of 19 software in their category (Call Tracking systems).

How they are rated on ITQlick?

The rating of Marchex is 3.8 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Marchex makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access Marchex on your mobile/smart phone.

What should we ask during a demo session?

Differences between Marchex and alternatives?

The most popular alternatives to Marchex in 2024: Convirza, Callcap, Call Tracker, CallTrackingMetrics, WhatConverts. Access the complete competitors analysis here - Marchex VS Call Tracking Software alternatives.

Is Marchex right for you or your business?

Marchex targets small and medium sized businesses. The target market is the United States. It serves the automotive, travel and hospitality, telecommunication, industry, insurance, Home services, healthcare, digital agencies, financial services, legal, education and careers.


List of categories

CRM
Marketing
Call Tracking

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.