Masergy UCaaS Review - why 2.8 stars?
Compare Pricing
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 3.6/10 - low cost |
Category: | VoIP -> Masergy UCaaS review |
Ranking: | Ranked 50 out of 164 VoIP systems |
Company: | Masergy |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Masergy UCaaS pricing, Masergy UCaaS alternatives |

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Table of Contents
What is Masergy UCaaS?
Masergy UCaaS is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as instant messaging, built-in disaster recovery, conference calling, and others. The software was designed and launched by Masergy Communications Inc headquartered in Texas, United States.Who is it best for?
Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as banking and finance, legal services, retail and wholesale, healthcare and hospitality, and others. Some notable clients of the software include US Electrodynamics Inc, Hallmark Channel, Land Home Financial Services, and others.Main features and functionalities
The software offers comprehensive call management with support for unlimited local and long distance calling. It comes with high definition voice and video support along with geographical redundancy and call accounting. SIP trunking is offered for businesses that need to connect calls to the traditional phone networks.Masergy UCaaS offers integration with third party CRM solutions and also offers ad hoc conferencing to meet the need of unique business processes. Other important capabilities of the platform include web admin portal, simultaneous and sequential ring, remote office support, call barge-in, call forwarding, and others.
What is the actual cost?
ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Masergy UCaaS.How it stacks up?
Access a head to head analysis of Masergy UCaaS vs alternative software solutions. ITQlick rating
Score
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Masergy ...
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2.8/5
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79/100
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3.6/10
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Pricing not available
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jive com...
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Nextiva ...
ITQlick rating
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Score
93/100
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ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
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Frequently Asked Questions (FAQs)
List of categories
Business Phone Systems
Cloud PBX
PBX Phone Systems
SIP Clients
SIP Trunking
UCaaS Providers
VoIP
Call Center
Fax email
Chat
List of features
Chat
Call Recording
Call Center
VoIP
Internet Fax
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.