Maximizer CRM Review - why 4 stars?

Shlomi Lavi / updated: Mar 07, 2023

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What is Maximizer CRM?

Maximizer CRM is a cloud-based as well as on-premise customer relationship management (CRM) solution. Maximizer CRM assists the sales team monitor their sales with the help of measuring criteria feature. The software also incorporates business intelligence tools such as SQL reports, web reports, as well as customizable dashboards.

Some other core features of the software include marketing automation, customer engagement, customer support and service, marketing campaign as well as email marketing among many more. Maximizer CRM is a software product that was designed and developed by Maximizer Inc. The company is a Canadian based company that was founded in 1988.

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Who is it best for?

Maximizer CRM is ideal for small to medium businesses, as well as divisions of large organizations. Companies from different industries can benefit from this software including those in healthcare, real estate, education, retail, manufacturing and business services. Several businesses are using this program on their day to day operation such as Mathusek, Thordon Bearings, Roberts Onsite, Collier Pickard and Kenilworth.

Main features and functionalities

Maximizer CRM provides cloud based, on premise and mobile solution, allowing users to have access to the software on what is convenient for them. Fields can be customized in order to meet the needs of a specific business.

This program provides tools that can be used for the company sales, marketing and customer support. Sales people can follow up on the leads immediately for better chances of turning them into sales. Information can be viewed in one location making it easy to track on the progress. Forecasting and reporting can also be done easily.

Automated campaigns save time and effort, as well as ensure that targets are followed-up. It also improves customer satisfaction by providing self help knowledge, as well as taking care of their concerns immediately.

What is the actual cost?

Maximizer CRM offers two plans starting from $55 per user per month. The different plans are Base Edition and Sales Leader Edition. There are only annual contracts available.

• Base Edition- Cost $55 per user per month.

• Sales Leader Edition- Cost $75 per user per month.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Maximizer CRM. You can also find here pricing information from Maximizer CRM's website.

Pros

• Maximizer CRM makes it simple to explore fields, and customization makes it suitable for a wide range of practices
• The program makes it possible for Users to collect a lot of information
• The program is a database with a lot of capability and unique reporting options
• It is easy to use.
• Has great customer support.

Cons

• As with any piece of software, users have complained about hiccups
• Setting up the software can be quite tricky if one is not used to it.
• Slowness can be experienced when accessing one record to another
• Cloud CRM is only accessible on Firefox and Internet Explorer
• Minimum subscription period is two years, which is longer than what other software require

How it stacks up?

Access a head to head analysis of Maximizer CRM vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Maximizer CRM right for you or your business?

Maximizer is a customer relationship management (CRM) system designed for sales, marketing, and customer support departments. Many companies use the software, some of them are hubExhibitions, Processa, Thrive Wealth Manager, etc.