MDConnection Review - why 4.6 stars?

MDConnection Review
ITQlick Score: 92/100
ITQlick Rating: (4.6/5)
Pricing: 2.4/10 - low cost
Category: Practice Management -> MDConnection
Ranking:Ranked 2 out of 22 Practice Management systems
Company: La Jolla Digital, LLC
Pricing: starts at $199 per provider/month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: MDConnection pricing, MDConnection alternatives

Shlomi LaviShlomi Lavi / updated: Jan 07, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is MDConnection?

MDConnection is a HIPAA-compliant web-based medical practice management solution that helps medical organizations and professionals organize and automate their day-to-day operations. The software has features typical for practice management solutions, some of which are explained below:
  • Enterprise Scheduling: With MDConnection, practices can customize their schedules according to their needs or preferences.
  • ERA Processing: Medical practices use this feature to ensure swift payments and claim handling through automated ERA processing paired with EFT.
  • Electronic Claims: With MDConnection, small practices can process and manage electronic claims to ensure the smooth running of their organizations.
  • Code Templates: The customizable and reusable ICD/CPT code templates on MDConnection helps medical practices sort their billing issues swiftly.
  • Financial Analytics: Practices utilize the important analytical reports on MDConnection to stay abreast of their financials, make projections, and measure progress.
MDConnection is offered by La Jolla Digital, LLC, established in 2005 and headquartered in Plano, TX, USA. The company has between 2-10 employees.

What is MDConnection rating?

The rating of MDConnection is 4.6 stars out of 5 and the total score is 92 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses MDConnection?

MDConnection is suitable for small practices, medical billers, hospitals and urgent care facilities. Small practices that consists a small group of physician or just a single physician can try this solution.

Is MDConnection the best Practice Management system?

MDConnection is ranked 2 out of 22 software in their category (Practice Management systems).

What are their main features and functionalities?

MDConnection comes with patient tracking, patient web portal, quick billing, patient and practice reports, advanced user security, referral management, reminders, insurance eligibility verification, ICD/ CPT code scrubbing, custom visit templates and quick practice switching features. Users do not have to sign up for any long-term contract and can cancel their services whenever they want.

What are MDConnection's pros? (3 Pros)

  • The scheduling feature on MDConnection works excellently
  • MDConnection support staff and resources are helpful and responsive
  • The software integrates well with other EHR software solutions

What are MDConnection's cons? (2 cons)

  • The email feature to reach patients is no longer available
  • MDConnection has no indigenous EHR module

Who are their main alternatives?

MDConnection faces competition in the practice management niche from EpicCare EMR, eClinicalWorks, Cerner PowerChart, and NextGen Healthcare. In key aspects, MDConnection is compared to its alternatives below:
  • Cost: MDConnection pricing starts from $99 per month per provider, with a $0.25 fee per transaction on some subscriptions. In comparison, Cerner PowerChart pricing starts at $25 per year, while eClinicalWorks, EpicCare EMR, and NextGen Healthcare do not have their pricing schedules disclosed.
  • Functionality: MDConnection has typical functionalities for practice management software like patient scheduling, claim management, and HIPAA compliance. The software does not have the EMR/EHR functionality like eClinicalWorks, Cerner PowerChart, and NextGen.
  • Cloud/On-premise: MDConnection is an entirely cloud-based practice management solution. In comparison, EpicCare EMR and other top alternatives listed are cloud-based software, while NextGen is both cloud-based and on-premise.
  • Popularity: MDConnection is a popular software brand in the practice management niche, launched in 1994, and caters to over 20,000 providers. In comparison, Cerner is a publicly-traded company with annual revenue of over $5 billion, NextGen Healthcare is also publicly traded and serves over 155,000 caregivers globally. eClinicalWorks was launched in 1999 and serves over 850,000 healthcare professionals, plus 130,000 physicians and NPs globally.
  • Support: MDConnection offers support to its clients through the following channels: email, phone, and training videos. In comparison, its alternatives have similar support channels, with additional media like 24/7 live representative and chat support.
  • Scalability: MDConnection is scalable for practices and practitioners of all sizes and demands. Its alternatives are also highly scalable software solutions.
  • Customer/Industries: MDConnection and its alternatives all target organizations in the medical field. MDConnection targets medical billing practitioners and urgent care facilities, while its competitors have more robust options like ambulatory care organizations.

What is the cost of MDConnection?

MDConnection pricing is spread over two subscription plans: Provider (MD) and Mid-Level Provider (non-MD). Each plan is split into two categories, Unlimited Transactions, and Fee-based Transactions, respectively.

The Provider (MD) plan, which offers unlimited transactions, is priced at $299/month per provider. In contrast, the subscription that offers fee-based transactions is priced at $199 per month per provider, with a $0.25 charge on every claim, eligibility, or ERA.

The Mid-Level non-MD Provider plan, which offers unlimited transactions, is priced at $199 per month per provider, while its twin plan that offers fee-based transactions, is priced at $99 per month per provider, with a $0.25 charge on each transaction.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for MDConnection

What should you ask La Jolla Digital, LLC during a demo session? (65 questions)

Schedule a demo with MDConnection and access 65 must ask questions for the vendor while watching MDConnection in action. Visit the vendor's website here.

Is it the right software for you?

MDConnection is a cloud-based medical practice management software that serves both care providers and non-care providers in medical and related industries. The software is fit for practices of all sizes. Elation Health, Nexus Clinical, and Change Healthcare are some notable practices that use the MDConnection software.

List of categories

Allergy EMR
Dermatology EMR
Family Practice EMR
Gastroenterology EMR
Insurance Data Management
iPad EMR
Medical Billing
Medical Practice
Nephrology EMR
Neurology EMR

List of features

Multi Language
HIPAA Compliant
Patient portal

MDConnection Vs. Alternatives

ITQlick rating
License pricing
ITQlick rating
License pricing
$199 per provider/month
ITQlick rating
License pricing
$349 per provider/month
ITQlick rating
License pricing
Pricing not available
ITQlick rating
License pricing
$149 per user/month
ITQlick rating
License pricing
$44.95 per month

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.