MDConnection Review - why 4.6 stars?

Shlomi Lavi / updated: Mar 12, 2022

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What is MDConnection?

MDConnection is a HIPAA-compliant web-based medical practice management solution that helps medical organizations and professionals organize and automate their day-to-day operations. The software has features typical for practice management solutions, some of which are explained below:

• Enterprise Scheduling: With MDConnection, practices can customize their schedules according to their needs or preferences.
• ERA Processing: Medical practices use this feature to ensure swift payments and claim handling through automated ERA processing paired with EFT.
• Electronic Claims: With MDConnection, small practices can process and manage electronic claims to ensure the smooth running of their organizations.
• Code Templates: The customizable and reusable ICD/CPT code templates on MDConnection helps medical practices sort their billing issues swiftly.
• Financial Analytics: Practices utilize the important analytical reports on MDConnection to stay abreast of their financials, make projections, and measure progress.

MDConnection is offered by La Jolla Digital, LLC, established in 2005 and headquartered in Plano, TX, USA. The company has between 2-10 employees.

Who is it best for?

MDConnection is suitable for small practices, medical billers, hospitals and urgent care facilities. Small practices that consists a small group of physician or just a single physician can try this solution.

Main features and functionalities

MDConnection comes with patient tracking, patient web portal, quick billing, patient and practice reports, advanced user security, referral management, reminders, insurance eligibility verification, ICD/ CPT code scrubbing, custom visit templates and quick practice switching features. Users do not have to sign up for any long-term contract and can cancel their services whenever they want.

What is the actual cost?

MDConnection pricing is spread over two subscription plans: Provider (MD) and Mid-Level Provider (non-MD). Each plan is split into two categories, Unlimited Transactions, and Fee-based Transactions, respectively.

The Provider (MD) plan, which offers unlimited transactions, is priced at $299/month per provider. In contrast, the subscription that offers fee-based transactions is priced at $199 per month per provider, with a $0.25 charge on every claim, eligibility, or ERA.

The Mid-Level non-MD Provider plan, which offers unlimited transactions, is priced at $199 per month per provider, while its twin plan that offers fee-based transactions, is priced at $99 per month per provider, with a $0.25 charge on each transaction.

ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for MDConnection. You can also find here pricing information from MDConnection's website.

Pros

• The scheduling feature on MDConnection works excellently
• MDConnection support staff and resources are helpful and responsive
• The software integrates well with other EHR software solutions

Cons

• The email feature to reach patients is no longer available
• MDConnection has no indigenous EHR module
• The customer support of this practice management solution doesn’t offer any live chat option for users

How it stacks up?

Access a head to head analysis of MDConnection vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is MDConnection right for you or your business?

MDConnection is a cloud-based medical practice management software that serves both care providers and non-care providers in medical and related industries. The software is fit for practices of all sizes. Elation Health, Nexus Clinical, and Change Healthcare are some notable practices that use the MDConnection software.