Medfusion Review - why 2.7 stars?

Medfusion Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 2.8/10 - low cost
Category: Medical -> Medfusion review
Ranking:Ranked 405 out of 693 Medical systems
Company: MedFusion
Pricing: starts at $2,500 per license
Typical customers: Medium and large size businesses
Platforms: Desktop
Links: Medfusion pricing, Medfusion alternatives
Shlomi LaviShlomi Lavi / updated: Oct 24, 2022

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What is Medfusion?

Medfusion is a cloud-based CRM, patient portal software developed to give patient accessible medical data. This medical platform provides IT systems to ensure highest customer satisfaction and work efficiencies like patient self-scheduling solutions, patient-payment solutions, patient experience portal solutions, and Medfusion APIs.

Medfusion, Inc., a healthcare and software company operated by100 employees, spent 20 years of health IT research and innovation to create Medfusion. It is duly recognized as best EHR Vendor-Agnostic Portal by KLAS in 2015 and as one of the Triangle’s Best Places to Work.

Who is it best for?

The software is a viable solution for medical practices and businesses of all sizes and a variety of types. It can be used in a diverse range of medical industry domains such as ambulatory care, internal medicine, private clinics and public hospitals, and others.

Main features and functionalities

The portal and payment solutions of the software help in reducing the time of daily activities and increasing productivity. This includes such activities as patient check-ins, refilling prescriptions, gathering patient information, and collecting payments etc. It streamlines bill payments and offers support for six payment methods. Record of all patient payments is maintained in a centralized dashboard.

Medfusion features bulk and automatic invitation sending in addition to the facility of sending important messages on the portal sign-in and patient home screens. Other important capabilities of the software include patient support management, mobile integration with support for multiple platforms, custom reporting, and others.

What is the actual cost?

The cost of license starts at $2,500 per license. ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Medfusion. You can also find here pricing information from Medfusion's website.

Pros

  • Easy to navigate and user-friendly
  • Highly accessible through Medfusion Plus app
  • Efficient patient to medical staff messaging system
  • The mobile application is good
  • The patient portal is a useful tool
  • Ability to log in and see information and documents

Cons

  • Users complain about their customer service
  • Patient can create multiple accounts which later on cause system errors
  • The system lacks a lab report feature
  • The software has a limited subject line

How it stacks up?

Access a head to head analysis of Medfusion vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Medfusion
ITQlick rating
2.7/5
Score
75/100
Pricing
2.8/10
License pricing
$2,500 per license
Functionality
26
Compare
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41

Frequently Asked Questions (FAQs)

Is it the best Medical system?

Medfusion is ranked 405 out of 693 software in their category (Medical systems).

How they are rated on ITQlick?

The rating of Medfusion is 2.7 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Medfusion makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Medfusion can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Medfusion and alternatives?

The most popular alternatives to Medfusion in 2023: NextGen Enterprise EHR, Practice fusion, WebPT, eClinicalWorks, AdvancedMD. Access the complete competitors analysis here - Medfusion VS Medical Software alternatives.

Is Medfusion right for you or your business?

Medfusion is good for small healthcare providers like clinics (up to 51 employees) and also for big ones such as hospitals (up to 500 employees). One of its clients Anderson Hills Pediatrics said Medfusion helped them reduced patient no-show cases and increase customer satisfaction. Medfusion is also in partnership with athenahealth® Marketplace for its Self-Scheduling system.

List of categories

Patient Billing Estimate
Patient Records
Patient Scheduling
Allergy EMR
Cardiology EMR
CCHIT Certified EMR / EHR
Cloud Based EMR
Community Health Systems EHR
Dermatology EMR
Family Practice EMR
Gastroenterology EMR
iPad EMR

List of features

Patient portal

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.