Medfusion Review

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Last updated: Feb 01, 2020

Medfusion Review

ITQlick rating
(2.7/5)

Starting from $2,500 per license

Medfusion is a cloud-based CRM, patient portal software developed to give patient accessible medical data. This medical platform provides IT systems to ensure highest customer satisfaction and work efficiencies...

  • Categories (4/25):

    • Patient Billing Estimate
    • Patient Records
    • Patient Scheduling
    • Allergy EMR

Shlomi Lavi / updated: Feb 01, 2020

What is Medfusion?

Medfusion is a cloud-based CRM, patient portal software developed to give patient accessible medical data. This medical platform provides IT systems to ensure highest customer satisfaction and work efficiencies like patient self-scheduling solutions, patient-payment solutions, patient experience portal solutions, and Medfusion APIs.

Medfusion, Inc., a healthcare and software company operated by100 employees, spent 20 years of health IT research and innovation to create Medfusion. It is duly recognized as best EHR Vendor-Agnostic Portal by KLAS in 2015 and as one of the Triangle’s Best Places to Work.

Average Rating -

The rating of Medfusion is 2.7 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a viable solution for medical practices and businesses of all sizes and a variety of types. It can be used in a diverse range of medical industry domains such as ambulatory care, internal medicine, private clinics and public hospitals, and others.

Features

The portal and payment solutions of the software help in reducing the time of daily activities and increasing productivity. This includes such activities as patient check-ins, refilling prescriptions, gathering patient information, and collecting payments etc. It streamlines bill payments and offers support for six payment methods. Record of all patient payments is maintained in a centralized dashboard.

Medfusion features bulk and automatic invitation sending in addition to the facility of sending important messages on the portal sign-in and patient home screens. Other important capabilities of the software include patient support management, mobile integration with support for multiple platforms, custom reporting, and others.

Medfusion 6 Pros

  • Easy to navigate and user-friendly
  • Highly accessible through Medfusion Plus app
  • Efficient patient to medical staff messaging system
  • The mobile application is good
  • The patient portal is a useful tool
  • Ability to log in and see information and documents

Medfusion 2 Cons

  • Users complain about their customer service
  • Patient can create multiple accounts which later on cause system errors

Competitors & Alternatives

ReDoc is built specifically for Physical Therapist, Occupational Therapist, and Speech-Language Pathologist whereas Medfusion can cater services to patients, doctors, and insurance companies. ReDoc’s Plus Level Integration FOTO allows patients to access their care episodes while Medfusion’s Patient Portal can only display medical health data.

Medfusion pricing and ReDoc pricing are both below the average medical software. ReDoc has a better online review than Medfusion though Medfusion can support a medical business’ growth better for it has more features and industry coverage. Both software can serve medium to large business sizes.

CT One Software is another competitor. Its scheduling system offers appointment alert to clients while Medfusion’s Self-Scheduling does not have this feature. When it comes to revenue monitoring, CT One provides comprehensive analytics compared to Medfusion’s Pay software’s sorting.

Medfusion pricing is the same with CT One and can cater to medium and large company sizes. CT One has better but fewer online reviews than Medfusion. CT One Software may boost business growth better because of its analytics but only limited to the behavioral health field.

Medfusion Pricing Information

The cost of license starting from $2,500 per license. The experts at ITQlick has reviewed Medfusion pricing and gave the software a total cost of ownership (TCO) rating of 2.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Medfusion in action

Is it the right software for you?

Medfusion is good for small healthcare providers like clinics (up to 51 employees) and also for big ones such as hospitals (up to 500 employees). One of its clients Anderson Hills Pediatrics said Medfusion helped them reduced patient no-show cases and increase customer satisfaction. Medfusion is also in partnership with athenahealth® Marketplace for its Self-Scheduling system.

Medfusion Categories

Patient Billing Estimate
Patient Records
Patient Scheduling
Allergy EMR
Cardiology EMR
CCHIT Certified EMR / EHR
Cloud Based EMR
Community Health Systems EHR
Dermatology EMR
Family Practice EMR
Gastroenterology EMR
iPad EMR

Specifications

Company:
Address: Cary, NC 27518, United States
Website:https://www.medfusion.com/
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

Medfusion Features

Patient portal

Medfusion Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Medfusion
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
75/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$2,500 per license
Hosting
On premise and Cloud
Functionality score
26
Fit small business
Fit medium business
Fit large business
Software review
AdvancedMD
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
100/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$729 per provider
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
NextGen
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Kareo
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$75 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
PrognoCIS
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$250 per month
Hosting
On premise and Cloud
Functionality score
30
Fit small business
Fit medium business
Fit large business
Software review