Meltwater Buzz Review - why 3.5 stars?

Shlomi Lavi / updated: Apr 26, 2022

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What is Meltwater Buzz?

Meltwater Buzz is an online media monitoring software that can help users to monitor, analyze and track user-generated contents online. Users can search billions of tweets and blogs in real-time and look for trends, discussions and people that matters to their brand or product.

Meltwater, the company behind this media monitoring solution, was founded back in 2001 and has helped over 20,000 companies to engage their customers and understand their markets.

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Who is it best for?

Meltwater Buzz is suitable for leading brands, agencies and media firms selling products and services who are looking for a way to learn what their customers think about them on. Sony, HP and HSBC are some of the clients of this software.

Main features and functionalities

Meltwater Buzz comes with comprehensive tracking, user-generated content analyzing, social media marketing, support for searching billions of tweets and blogs in real-time, social conversation filtering and basic template option features. Enterprises can increase their online intelligence, create more value for their clients and maximize their reach for driving revenue and building brands with strong social communities.

What is the actual cost?

The cost of license starts at $13,000 per license. ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Meltwater Buzz. You can also find here pricing information from Meltwater Buzz's website.

Pros

• Meltwater Buzz’s listening parameters are highly customizable comparing to other similar tools
• Meltwater Buzz’s campaign and contest creating feature is quite flexible and easy to use
• The customer support of Meltwater Buzz offers phone and email support for users

Cons

• Meltwater Buzz offers very limited number of grid choices comparing to other similar tools
• Meltwater Buzz’s Boolean search feature can be difficult to use for some users
• The customer support of this social media marketing software doesn’t offer any live chat option

How it stacks up?

Access a head to head analysis of Meltwater Buzz vs alternative software solutions.

Frequently Asked Questions (FAQs)