Mhelpdesk - Top Competitors (Mar 2022)

Mhelpdesk Review
ITQlick Score: 95/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Field Service -> Mhelpdesk review -> Mhelpdesk competitors
Ranking:Ranked 8 out of 349 Field Service systems
Company: Mhelpdesk
Pricing: starts at $374 per 10 users/month
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Mhelpdesk review, Mhelpdesk pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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Mhelpdesk vs. Alternatives in 2023

mHelpDesk competes with other field services software systems like IFS Field Service Management, Jobber, and Workiz. We will compare these software systems in some specific aspects below.
  • Functionality: mHelpDesk and its closest alternatives are rich in field service management features. They all share similar features like billing and invoicing, customer database/management, Job management, mobile access, work order management, quotes/estimates, inventory control, technician management, etc. However, Workiz has the Service Areas feature that is missing in other close alternatives, including mHelpDesk.
  • Customers/Industries: mHelpDesk targets industries in HVAC repair businesses, plumbing, electrician and electrical, computer repairs, painting, security, IT service management, pest control, franchise, etc. Over 51 million jobs have been completed more efficiently using mHelpDesk. Workiz targets industries specializing in junk removal, locksmith, service dispatch, carpet cleaning, appliance repair, etc. Over 100,000 service pros trust Workiz. Jobber targets landscaping, plumbing, HVAC, cleaning services, installation services, snow removal, tiling, carpentry, etc. Over 100,000 home service pros trust Jobber in over 50 industries. IFS Field Service Management targets industries in Aerospace and defense, energy and utilities, engineering and construction, food and beverage, manufacturing, oil and gas, telecommunications, services industries, etc. Customers using IFS Field Service Management are Carlsberg, Panasonic, De Havilland Aircraft of Canada Limited.
  • Cost: According to expert research, mHelpDesk is cost-rated 3 (where 1-2 is low-cost, and 4-5 is high-cost), which means that it is an average-cost software amongst its closest alternatives. The pricing information of mHelpDesk and IFS Field Service Management is unavailable on their official website. Workiz starts at $65 per month on an annual plan. Workiz offers a free trial. Jobber starts at $35 per month on a monthly plan and offers a free trial.
  • Cloud-based/On-premise: All the field service management systems are cloud-based. IFS offers on-premise for Windows and Linux.
  • Popularity: mHelpDesk (founded in 2007) and all its closest alternatives like Workiz (founded in 2015), Jobber (founded in 2011), and IFS Field Service Management (founded in 1983) are all privately held companies.
  • Scalability: mHelpDesk and Workiz can accommodate growing small and medium-sized businesses. Jobber can accommodate established and growing businesses.
  • Support: mHelpDesk, Workiz, and Jobber share similar support features like Phone support, Chat, Help Desk, Email, knowledge base, and FAQs. mHelpDesk, Workiz and Jobber does not offer 24/7 live rep. IFS offers all the features in mHelpDesk in a 24/7 live rep (except for knowledge base).

Mhelpdesk alternatives - for small & large Business

Here are the top 4 alternatives to Mhelpdesk that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Service Fusion for growing companies, and Dispatch for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
Best for SMBs
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
Best for Enterprise
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Growing
Service ...
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$126 per month
Functionality
23
Free version
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.