Microlog Review - why 3 stars?

Microlog Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 8/10 - high cost
Category: Call Center -> Microlog review
Ranking:Ranked 32 out of 240 Call Center systems
Company: Microlog
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Microlog pricing, Microlog alternatives
Shlomi LaviShlomi Lavi / updated: Apr 19, 2022

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What is Microlog?

Microlog is a communication software designed to help organizations keep their customers informed and engaged. This software uses text and emails to ensure that information is transferred for multiple uses, including healthcare reminders to patients, prescription refill reminders and medical shipping alerts. Apart from keeping customers engaged, the software also ensures that businesses achieve cost and productivity efficiencies.

With Microlog, communication campaigns can be planned, customized and tracked. Key features of Microlog include advanced reporting, dashboard control, Interactive Voice Response and appointment scheduling. Microlog Corporations is a privately held company, headquartered in Rehoboth, DE, United States. The company has about 51-200 employees, and it won the 2013 Maryland Excellence Award.

Who is it best for?

The typical customers include the following business size: Small businesses and start ups.

What is the actual cost?

ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Microlog.

Pros

  • Microlog enables users to automate repetitive outbound customer contact
  • It allows users to select communication methods based on individual preferences
  • Tracking communication campaign result is made possible with this software
  • The software helps businesses to keep their customer base engaged

How it stacks up?

Access a head to head analysis of Microlog vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Microlog
ITQlick rating
3/5
Score
82/100
Pricing
8/10
License pricing
Pricing not available
Functionality
8
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

Microlog is ranked 32 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of Microlog is 3 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Microlog makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Microlog on your mobile/smart phone.

What should we ask during a demo session?

Differences between Microlog and alternatives?

The most popular alternatives to Microlog in 2023: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - Microlog VS Call Center Software alternatives.

Is Microlog right for you or your business?

The software fits into organizations of all sizes from small, medium, and large-sized businesses across industries including healthcare, non-profit, the public, and private sectors. Microlog is also suitable for federal, state and local government services.

List of categories

IVR
VoIP
Call Center
Call Center Workforce Management

List of features

IVR (Interactive Voice Response)
IVR System
Call Center
VoIP

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.