Microsoft Dynamics 2019 Review

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Last updated: Oct 01, 2018

Microsoft Dynamics Review

ITQlick rating
(3.2/5)

Start up, Small business, Medium business, Large business

Microsoft Dynamics is a customer relationship management solution that can help users to manage every part of customer interactions and deliver outstanding customer experiences. It can drive sales produc...

  • Categories :

    • Core Accounting
    • CRM
    • ERP
    • Discrete Manufacturing

Watch Microsoft Dynamics Video:


What is Microsoft Dynamics? Updated: Oct 01, 2018

Microsoft Dynamics is a customer relationship management solution that can help users to manage every part of customer interactions and deliver outstanding customer experiences. It can drive sales productivity through campaign management, social insights and business intelligence.

Microsoft, the company behind this CRM solution, was founded back in 1975 and is mostly known for their product Windows operating system and Microsoft Office.

Microsoft Dynamics Average Rating -

The rating of Microsoft Dynamics is 3.2 stars. The rating is based on ITQlick expert review

Microsoft Dynamics Typical Customers

Microsoft Dynamics is suitable for retail, manufacturing, financial services, public sector and telecommunications industries. Nissan, Metro Bank and Pandora are some of the clients of this CRM solution.

Microsoft Dynamics Features

Microsoft Dynamics comes with lead and opportunity management, customer segmentation, campaign planning, account and contact management, forecasting, sales analytics, reporting, data extraction, mobile data access and sales quota management features. The solution offers on-premise, cloud and hybrid deployment options.

Microsoft Dynamics 3 Pros

  • Microsoft Dynamics’ user interface is user-friendly, intuitive and looks similar to Windows 8
  • Microsoft Dynamics offers 99.9% uptime guarantee unlike most of the other similar tools
  • The customer support of this customer relationship management system offers community forums, phone and web and 24x7 support

Microsoft Dynamics 2 Cons

  • Microsoft Dynamics offers very small marketplace third-party solutions which can be a problem for some users
  • Microsoft Dynamics’ reporting option can be difficult to use for some users

Microsoft Dynamics Alternatives

Salesforce.com and SugarCRM are the competitors of Microsoft Dynamics. Salesforce.com comes with customizable dashboard, content library, workflow and approval automation and campaigns features but doesn’t offer contractual privacy protections via European Model Clauses feature like Microsoft Dynamics. SugarCRM comes with inventory management, lead generation, knowledge base and mobile dedicated app but doesn’t offer a dialer option like other similar CRM tools.

Microsoft Dynamics Pricing Information

Microsoft Dynamics is available in two different pricing plans for users: Professional plan which costs $65 per user per month and Enterprise plan which costs $200 per user per month.

Microsoft Dynamics demo

25 questions to ask the vendor on Microsoft Dynamics demo

Microsoft Dynamics Categories

Core Accounting
CRM
ERP
Discrete Manufacturing

Specifications

Company:
Address: Microsoft Corporation, 157th Avenue Northeast, Redmond, WA
Customers: Start up, Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems:

Microsoft Dynamics Features

Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Fixed-Assets
Project-Accounting
Tax compliance
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Microsoft Dynamics Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Microsoft
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
71/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
11
Fit small business
Fit medium business
Fit large business
Software review
SAP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
44
Fit small business
Fit medium business
Fit large business
Software review
Made2Manage
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$5,000 Per month/user
Hosting
On premise and Cloud
Functionality score
24
Fit small business
Fit medium business
Fit large business
Software review
xTuple
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$45 Per month/user
Hosting
On premise and Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
ERPGov
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review