Microsoft Dynamics 365 Review

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Last updated: Oct 02, 2019

Microsoft Dynamics 365 Review

ITQlick rating
(4.3/5)

Starting from $190 per user/month

Microsoft Dynamics 365 is an integrated cloud-based business management solution that enables the user to monitor leads, automate field service, improve operations using mobile, as well as drive sales. Some of ...

  • Categories (4/21):

    • Accounting & Finance
    • Billing & Invoicing
    • Budgeting & Forecasting
    • Financial reporting

Shlomi Lavi / updated: Oct 02, 2019

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is an integrated cloud-based business management solution that enables the user to monitor leads, automate field service, improve operations using mobile, as well as drive sales. Some of its core features include financial reporting, billing & invoicing and field service management and more.

It supports platforms such as Windows and mobile devices such as iOS and Android. Users can work offline and will synchronize later when the network is connected. The solution integrates with third-party applications including Lync, Outlook, OneNote, Sharepoint among other apps to save time and minimize double entry.

The system is ideal for collaboration and user can interact in Yammer and can add projects and meetings quickly.

Average Rating -

The rating of Microsoft Dynamics 365 is 4.3 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Competitors & Alternatives

The two main competitors of Microsoft Dynamics 365 include IFS and ServiceMax. IFS is a cloud-based field service management solution just like Microsoft Dynamics 365. Dynamics 365 is a product of Microsoft which is a company that is based in the United States and on the other hand IFS is a product of IFS which was founded in 1983 and based in the United States.

IFS deployment options include cloud, SaaS, web, installed on Windows and supports mobile devices such as iOS and Android while Microsoft Dynamics 365 deployment options include cloud, installed on Mac and Windows.

Both Service Max and Microsoft Dynamics are cloud-based field service management solution. Dynamics 365 is a product of Microsoft which is a company that is based in the United States whereas ServiceMax is a product of ServiceMax which was founded in 2007 and based in the United States.

Microsoft Dynamics 365 deployment options include cloud, SaaS, web, installed on Mac and Windows and the other hand, ServiceMax deployment options, include cloud, SaaS, web, installed on Windows and supports mobile devices such as iOS and Android.

Microsoft Dynamics 365 Pricing Information

The cost of license starting from $190 per user/month. The experts at ITQlick has reviewed Microsoft Dynamics 365 pricing and gave the software a total cost of ownership (TCO) rating of 4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Microsoft Dynamics 365 in action

Is it the right software for you?

Microsoft Dynamics 365 is ideal for households, individuals and enterprises. It caters to multiple industries including finance & operations, retail, sales, education, and marketing and more. It targets markets such as Middle-East, Canada, Africa, Australia, China, Asia, Europe, India, Germany, Latin America, Japan, the United Kingdom, and the United States.

Microsoft Dynamics 365 Categories

Accounting & Finance
Billing & Invoicing
Budgeting & Forecasting
Financial reporting
Fixed Asset Accounting
Fund Accounting
Dashboards & KPIs
CRM
Banking CRM
Healthcare CRM
Insurance CRM
Lead Generation

Specifications

Company:
Address: Microsoft Corporation, 157th Avenue Northeast, Redmond, WA
Website:https://dynamics.microsoft.com/en-us/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Microsoft Dynamics 365 Features

Budgeting & Forecasting
Fund-Accounting
Core Accounting
Project Budgeting
Time and Expense Tracking
Field Service
Fixed Asset Accounting

Microsoft Dynamics 365 Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Microsoft
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$190 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
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NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
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amoCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review