Microsoft Retail Review

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Last updated: Oct 30, 2018

Microsoft Retail Review

ITQlick rating
(4/5)

Medium business, Large business

Microsoft Dynamics is a retail management system which provides marketing, accounting and management features for your retail business. The software provides wide range of industry-specific applications and ser...

  • Categories (4/13):

    • Tablet POS Systems
    • Retail Merchandise Planning
    • Retail Inventory Management
    • Retail e-Commerce

What is Microsoft Retail? Updated: Oct 30, 2018

Microsoft Dynamics is a retail management system which provides marketing, accounting and management features for your retail business. The software provides wide range of industry-specific applications and services to boost the performance of retail operations.

Microsoft Retail Average Rating -

The rating of Microsoft Retail is 4 stars. The rating is based on ITQlick expert review

Microsoft Retail Typical Customers

Microsoft Dynamics is a viable software solution for small and medium business ventures. It offers both on premise and software-as-a-service deployment options for flexible functionality. The software has been deployed in a wide range of industries including logistics, manufacturing, retail & wholesale and others.

The system provides high customization capabilities for specialty retailers such as gift shops, books stores, furniture stores etc. The software is offered in multiple packages to take care of the specific business needs. Its flexibility is also increased because of support for multiple platforms.

The customers of Microsoft Dynamics come from a wide range of industries. Some noteworthy clients of the system include Winner's Circle Horse Supply, LLC, Bellmore Wine & Liquor, and Natureally Healthy etc.

Microsoft Retail Features

Microsoft Dynamics offers a variety of features and customization and integration options for your retail business. The point of sale application of the system allows for effortless checkout options and effective marketing strategies are provided with the customer relationship module of the software.

Some important core features of Microsoft Dynamics include compliance management, order entry, purchasing, quality control, reporting, supplier management, stock inquiries, transfer management, and warehouse management. The functional capabilities of the software are further enhanced because of its support for multiple currencies and languages.

Customization features of Microsoft Dynamics include custom user interface and customizable reporting. Various important POS, inventory control and CRM applications are part of the complete package. The software supports multiple locations and is thus suitable if your business is expanded over large area

Microsoft Retail 5 Pros

  • Round the clock customer support service is available in the form of phone, email, FAQ, forums, help desk, live chat and other means.
  • Two separate editions of “store operations” and “headquarters” make the software much more flexible for varying business needs compared to most other similar software solutions.
  • The software offers multiple deployment options of online and on premise deployment.
  • You have the facilities of custom user interface and customizable reporting for specific business needs.
  • The software has support for multiple currencies as well as languages.

Microsoft Retail 2 Cons

  • In the on premise deployment model, the software only supports Windows platform and does not offer support for Mac OS based systems.
  • In customization features, the software does not offer custom price options and category customization.

Microsoft Retail Alternatives

Microsoft RMS’s main competitors include Lightspeed and Vend.

Lightspeed is a retail management system that is designed to be used on the Apple platform. Its features include sales management with quotations, orders & invoices as well as pricing & discounts. Additionally there is support for gift cards for retail buyers, as well as customer management for product & loyalty marketing campaigns. Inventory management to ensure optimal stock levels is included along with integration to Quickbooks for financial management. There is also an online Webstore to handle e- commerce transactions.

Microsoft RMS on the other hand is provided with two modules with one to handle the store and the other to handle headquarters in a multi-store retail operation. The product supports a full Point of Sale system with inventory management, pricing, and sales. Additionally it is part of the Microsoft enterprise platform so can be integrated seamlessly with Microsoft Dynamics GP.

Vend in comparison handles product management with an integrated price book which is updated in real time for point of sale operations. Additionally the product supports on-account sales which involve deferred payments on a time based billing cycle. There is also a loyalty program to reward frequent shoppers with an online portal for tracking transactions and redemption offers, and an application library to enhance product functionality.

Microsoft RMS however integrates customer history & preferences with POS units to provide discounts, special offers and vouchers to reward loyalty. Additionally it can be operated on existing computers or certified POS devices, and provides a flexible reporting tool tracking sales & inventory operations.

Microsoft Retail Pricing Information

The price depends on the deployment option and it is only available by request.

Microsoft Retail demo

25 questions to ask the vendor on Microsoft Retail demo

Microsoft Retail Categories

Tablet POS Systems
Retail Merchandise Planning
Retail Inventory Management
Retail e-Commerce
Retail Warehouse Management
Retail Management POS
Retail Customer Management
Retail Analytics POS
Retail
Point of sale
Gun Shop POS
Clothing Store Inventory POS

Specifications

Company:
Address: Microsoft Corporation, 157th Avenue Northeast, Redmond, WA
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Windows

Microsoft Retail Features

Accounting Management
Bar Code Scanning
Buy X, Get Y Pricing
Credit Card Processing
Customer Management
Discounts
eCommerce
Employee Management
Gift Cards
Inventory Management
Print Receipt
Reporting
Returns
Sales Commissions
Shipping/Delivery Setup

Microsoft Retail Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
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Pricing not available
Hosting
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20
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ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 Per month
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Functionality score
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$59 Per month/user
Hosting
On premise and Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review