NICE CXone Review - why 3 stars?

ITQlick Score:	63/100
ITQlick Rating:
Pricing:	6/10 - average cost
Category:	Customer Success -> NICE CXone review
Ranking:	Ranked 3 out of 6 Customer Success systems
Company:	MindTouch
Typical customers:	Start up, Small business
Platforms:	Cloud
Links:	NICE CXone pricing, NICE CXone alternatives

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Shlomi Lavi / updated: Nov 12, 2022

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What is NICE CXone?

NICE CXone is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM integrations, and powerful reports. With NICE CXone, your customers find your expert knowledge whenever and wherever they need it.

Average Rating

The rating of NICE CXone is 3 stars out of 5 and the total score is 63 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Typical Customers

The typical customers include the following business size: Start up, Small business

List of categories

Communications

Customer Loyalty

Usage Tracking

Auditor - Shlomi Lavi

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.