Mitel Unified Communications Review - why 3.5 stars?

Mitel Unified Communications is a cloud-based and on-premise solution that offers comprehensive communication, contact center, and collaboration tools. The Platform provides tools that facilitate information flow in an organization.

Through Mitel software system administrators can manage user settings, monitor call activity and set preferences. The management can also keep track of the performance of the sales team and the service levels.

Mitel Unified Communications software offers various integrated modules within it such as Mitel team collaboration, Mivoice Family, Mivoice Business, Micloud Flex, and Mivoice Connect.

The Mivoice Family offers integrated chat, video, voice and contact center abilities all in one solution and thus eliminating the need to combine tools from different vendors. It also includes an analytics package that helps to generate valuable business from analyzed call data.

The rating of Mitel Unified Communications is 3.5 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

The typical customers include the following business size: SMBs.

Yes, Mitel Unified Communications makes it fairly easy to use. This product is user friendly and intuitive.

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Yes, you can access Mitel Unified Communications on your mobile/smart phone.

Mitel Unified Communications is ranked 27 out of 164 software in their category (VoIP systems).

The two main competitors of Mitel Unified Communications include ShoreTel and Flowroute software. ShoreTel software is a cloud-hosted phone system and contact center software solution for unified communications whereas Mitel Unified Communications is a cloud-based and on-premise solution that offers comprehensive communication, contact center, and collaboration tools.

ShoreTel software is a product of ShoreTel but in comparison, Mitel Unified Communications is a product of Mitel Company. Both Mitel and ShoreTel are designed to serve small, medium and large enterprise businesses.

Flowroute software is a cloud-based VoIP software that offers communication services & technology for businesses of every size while Mitel Unified Communications is a comprehensive cloud-based and on- communications, contact center and collaboration software solution.

Mitel Unified Communications is a product of Mitel Company but in comparison, Flowroute is a solution by Flowroute Company. Both Flowrout and Mitel software platforms can serve small, mid-level and large companies.

Mitel unified communications software offers training by documentation, Live, online, Webinars and In-person sessions whereas Flowroute offers training by Documentation, and Webinars.

Schedule a demo with Mitel Unified Communications and access 65 must ask questions for the vendor while watching Mitel Unified Communications in action.