Mitel Unified Communications Review - why 3.5 stars?

Mitel Unified Communications Review
ITQlick Score: 83/100
ITQlick Rating:
Pricing: 4.2/10 - average cost
Category: VoIP -> Mitel Unified Communications review
Ranking:Ranked 27 out of 164 VoIP systems
Company: Mitel
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Mitel Unified Communications pricing, Mitel Unified Communications alternatives
Shlomi LaviShlomi Lavi / updated: Jun 25, 2022

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What is Mitel Unified Communications?

Mitel Unified Communications is a cloud-based and on-premise solution that offers comprehensive communication, contact center, and collaboration tools. The Platform provides tools that facilitate information flow in an organization.

Through Mitel software system administrators can manage user settings, monitor call activity and set preferences. The management can also keep track of the performance of the sales team and the service levels.

Mitel Unified Communications software offers various integrated modules within it such as Mitel team collaboration, Mivoice Family, Mivoice Business, Micloud Flex, and Mivoice Connect.

The Mivoice Family offers integrated chat, video, voice and contact center abilities all in one solution and thus eliminating the need to combine tools from different vendors. It also includes an analytics package that helps to generate valuable business from analyzed call data.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

ITQlick pricing score is 4.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Mitel Unified Communications. You can also find here pricing information from Mitel Unified Communications's website.

How it stacks up?

Access a head to head analysis of Mitel Unified Communications vs alternative software solutions.
ITQlick rating
Score
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License pricing
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Mitel Un...
ITQlick rating
3.5/5
Score
83/100
Pricing
4.2/10
License pricing
Pricing not available
Functionality
3
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Nextiva ...
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Score
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3.2/10
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$11.95 per user/month
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27
RingCent...
ITQlick rating
4.2/5
Score
93/100
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4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
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4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

Mitel Unified Communications is ranked 27 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of Mitel Unified Communications is 3.5 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Mitel Unified Communications makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Mitel Unified Communications on your mobile/smart phone.

Differences between Mitel Unified Communications and alternatives?

The most popular alternatives to Mitel Unified Communications in 2023: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - Mitel Unified Communications VS VoIP Software alternatives.

Is Mitel Unified Communications right for you or your business?

Mitel Unified Communications software offers comprehensive communications, contact center and collaboration tools for businesses of any vertical. Whether it’s a small, medium or large enterprise, Mitel has tailored its product to suit any business size. On-premise, cloud-based or a combination of both is available for companies with varying preferences.

List of categories

Communications
VoIP

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.