MobileFrame Field Service Review

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Last updated: Oct 15, 2019

MobileFrame Field Service Review

ITQlick rating
(4.5/5)

Small business, Medium business, Large business

MobileFrame Field Service software is a solution that provides instant visibility into back-office service information and data. The solution has several functionalities that include a mobile application tool t...

  • Categories (4/5):

    • Billing & Invoicing
    • Electronic signature
    • Inventory Management
    • Work Order Management

Shlomi Lavi / updated: Oct 15, 2019

What is MobileFrame Field Service?

MobileFrame Field Service software is a solution that provides instant visibility into back-office service information and data. The solution has several functionalities that include a mobile application tool that will guide the field service technicians through best practices. The field service technicians also need the right information at the point of time needed to help every customer interaction.

It also offers back-office sales data and information for managing the sales organization. MobileFrame Field Service software is a product of MobileFrame Inc. which is a company that is based in the United States.

Average Rating -

The rating of MobileFrame Field Service is 4.5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. Major industries where it can be used include retail and wholesale, transport and delivery services, telecom and IT services and others. Some notable clients of the software include Bland Farms, US General Services Administration, Northwest Horticulture, and others.

Features

The software offers drag and drop scheduling in addition to GPS tracking and manual dispatch. It offers a variety of useful work order management capabilities such as contract management, job history, note and image management, time tracking, and file uploading. For effective business intelligence, it offers failure analysis, parts usage tracking, and service history.

MobileFrame Field Service offers resource management capabilities of inventory tracking, mobile device management, product and parts catalog, and warranty management. Other capabilities include task management, alerts and reminders, SMS messages, custom reporting, contact database, appointment management, invoice creation and emailing, and others.

MobileFrame Field Service 3 Pros

  • Easy to learn and navigate
  • Cheaper than other field service management solution
  • Supports mobile devices and smartphones

MobileFrame Field Service 2 Cons

  • Not multi-lingual, multi-location, and multi-currency
  • Limited number of integrations

Competitors & Alternatives

The two main competitors of MobileFrame Field Service software include TrackerPal and Repair-CRM Solutions. TrackerPal software is a single platform for field force tracking, reporting, and workflow automation while MobileFrame Field Service software is a solution that provides instant visibility into back-office service information and data. Both MobileFrame Field Service and TrackerPal software are low in cost. Based on the online reviews, MobileFrame Field Service software has been awarded a 2-star rating while TrackerPal software has been awarded a 5 rating.

MobileFrame Field Service software is ideal for small and medium organizations while TrackerPal software is an ideal solution designed to support small, medium, and large organizations. Repair-CRM software is a cloud-based and on-premise mobile field service management solution that is used by property managers, while MobileFrame Field Service software is a solution that provides instant visibility into back-office service information and data.

Repair-CRM is an average cost software while MobileFrame Field Service software is a low cost. While Repair-CRM software offers deployment flexibility as it can either be installed on-premise or hosted on the cloud while MobileFrame Field Service solution can only be deployed on cloud. Based on the online reviews, Repair-CRM software has been awarded a 3.5-star rating while MobileFrame Field Service software has been awarded a 2 rating.

MobileFrame Field Service Pricing Information

The experts at ITQlick has reviewed MobileFrame Field Service pricing and gave the software a total cost of ownership (TCO) rating of 4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching MobileFrame Field Service in action

Is it the right software for you?

MobileFrame Field Service software is suitable for small and medium organizations. It caters to multiple specialties including residential contractors, electricians, plumbers, HVAC, roofing, painting industries and many more.

MobileFrame Field Service Categories

Billing & Invoicing
Electronic signature
Inventory Management
Work Order Management
Scheduling

Specifications

Company:
Address: 101 Blossom Hill Road, Los Gatos, CA 95032, U.S.
Website:https://www.mobileframe.com/products/field-service-software/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

MobileFrame Field Service Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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