MobileFrame Field Service 2019 Review

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Last updated: Jul 06, 2019

MobileFrame Field Service Review

ITQlick rating
(4.5/5)

Small business, Medium business, Large business

MobileFrame Field Service is an on-premise or on-cloud field service management software developed for various businesses of all sizes. Its key capabilities include billing and invoicing, contact database, sche...

  • Categories (4/5):

    • Billing & Invoicing
    • Electronic signature
    • Inventory Management
    • Work Order Management

What is MobileFrame Field Service? Updated: Jul 06, 2019

MobileFrame Field Service is an on-premise or on-cloud field service management software developed for various businesses of all sizes. Its key capabilities include billing and invoicing, contact database, scheduling, dispatching, work order management, inventory management, and service history tracking. MobileFrame created this software and it was founded in 2001. It is currently based in Los Gatos, California and is operated by up to 50 employees.

MobileFrame Field Service Average Rating -

The rating of MobileFrame Field Service is 4.5 stars. The rating is based on ITQlick expert review

MobileFrame Field Service Typical Customers

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. Major industries where it can be used include retail and wholesale, transport and delivery services, telecom and IT services and others. Some notable clients of the software include Bland Farms, US General Services Administration, Northwest Horticulture, and others.

MobileFrame Field Service Features

The software offers drag and drop scheduling in addition to GPS tracking and manual dispatch. It offers a variety of useful work order management capabilities such as contract management, job history, note and image management, time tracking, and file uploading. For effective business intelligence, it offers failure analysis, parts usage tracking, and service history.

MobileFrame Field Service offers resource management capabilities of inventory tracking, mobile device management, product and parts catalog, and warranty management. Other capabilities include task management, alerts and reminders, SMS messages, custom reporting, contact database, appointment management, invoice creation and emailing, and others.

MobileFrame Field Service 3 Pros

  • Easy to learn and navigate
  • Cheaper than other field service management solution
  • Supports mobile devices and smartphones

MobileFrame Field Service 2 Cons

  • Not multi-lingual, multi-location, and multi-currency
  • Limited number of integrations

MobileFrame Field Service Alternatives

WorkWave Service is a field service management solution for the same client size and same price range as MobileFrame Field Service. It also capable of customer, service, and location history records, dashboard and reporting, job scheduling, payment processing, and automated billing and invoicing.

However, WorkWave Service has no employment management and dispatching features unlike MobileFrame Field Service Both have positive customer reviews online but MobileFrame Field Service is a more functional field service management software than WorkWave Service. Synchroteam is a field management solution for small to large enterprises like MobileFrame Field Service. However, Synchroteam pricing is lower than MobileFrame Field Service.

Synchroteam provides similar features as Synchroteam such as automated invoicing, document management, full work order management, dispatch management, job scheduling, GPS tracking, and time tracking. However, Synchroteam offers better integrations than MobileFrame Field Service such as Quickbooks Online, Xero, Zoho CRM, and QBO.

It is also multilingual, multi-currency, and multi-location, unlike MobileFrame Field Service. Both have excellent customer review score online and Synchroteam can be a cheaper alternative to MobileFrame Field Service as a field service management solution.

MobileFrame Field Service Pricing Information

MobileFrame Field Service pricing is below the average cost of field service management solution. It offers Customer Web Portal which enables clients to enter work order request, monitor pending work order status, and review fulfilled work orders. It can also review equipment history and send emails and alerts to customers automatically.

Its dispatch management features include work order creation, assignment, and update based on proximity, territory, skill set, and more. It also uses GPS tracking, device synching, and customer accounts information to review for technicians.

It has the ability to automate work orders and invoicing, maintain documents, track employees using timecards, and generate reports and business insights real-time.

MobileFrame Field Service demo

25 questions to ask the vendor on MobileFrame Field Service demo

Is MobileFrame Field Service the right software for me?

MobileFrame Field Service fits small to large companies from various industries such as retail and wholesale, telecom and IT services, and retail and wholesale. Among its known clients are Altair, Bland Farms, POER, LXSI, Entec Services Limited, and more.

MobileFrame Field Service Categories

Billing & Invoicing
Electronic signature
Inventory Management
Work Order Management
Scheduling

Specifications

Company:
Address: 101 Blossom Hill Road, Los Gatos, CA 95032, U.S.
Website:MobileFrame Field Service
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Mobile, Cloud
Operating Systems:


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MobileFrame Field Service Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
MobileFrame
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Synchroteam
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$22 Per month/user
Hosting
On premise and Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Job
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
ServSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Has free version
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review
Viamente
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$29 Per month/user
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review