MyCase Review - why 4.7 stars?

MyCase Review
ITQlick Score: 94/100
ITQlick Rating: (4.7/5)
Pricing: 3/10 - low cost
Category: Legal Management -> MyCase
Ranking:Ranked 3 out of 66 Legal Management systems
Company: MyCase
Pricing: starts at $49 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: MyCase pricing, MyCase alternatives
Shlomi LaviShlomi Lavi / updated: Nov 09, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is MyCase?

MyCase is a cloud-based administration software solution for legal corporations. MyCase offers services spanning across operations like document organization, submitting, debiting, and receiving of payment. The software has the following functionalities:
  • Accounting: With MyCase, legal firms can effectively record, scrutinize, and submit every business transaction.
  • Time Tracking: With the time tracking feature on MyCase, lawyers can constantly increase their outputs and estimate the number of billable hours they have worked.
  • Automatic Billing: With MyCase, law firms can make continuous and repeated payments for settling bills, paying staff, and other recurring payments with automation. Payment scheduling is also available.
  • Client Portal: This feature on MyCase is an avenue for sharing and receiving digital documents, services, and data via the internet, using a web browser. It is usually done between firms and their clients.
MyCase was launched in 2010 and is headquartered in San Diego, United States. It has about 200 employees and was recognized as the winner of the Silver Stevie Award in the American Business Awards in 2014.

What is MyCase rating? ()

The rating of MyCase is 4.7 stars out of 5 and the total score is 94 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are MyCase's typical customers?

The software has been designed for small and medium law practicing firms, although it can also be used by solo practices. Some notable clients who have used the software include Levine Law Group LLC, The Law Office of Craig Greening, and The Long Firm etc.

Is MyCase the best Legal Management?

MyCase is ranked 3 out of 66 software in their category (Legal Management systems).

What are their main features and functionalities?

Core case management capabilities offered by the software include calendaring and docking, client intake form, client portal, conflict of interest checking, contact management, document assembly, email integration, and task management. For protection of sensitive data, the software offers 128 and 256 bit encryption along with SSL encryption. Integration is also offered with major third party systems such as Google Apps and Microsoft Office.

MyCase offers billing and invoicing capabilities of core accounting, online bill payments, expense tracking, trust accounting, and time and retainer tracking. Customized reports can be created for billing, clients, productivity, and work in progress.

What are MyCase's pros? (3 Pros)

  • Client-attorney communication is enhanced with a two-way message portal
  • Documents on MyCase are easily retrievable in their original form
  • Excellent and reliable storage of documents

What are MyCase's cons? (2 cons)

  • It is impossible to download data on MyCase
  • Drafting documents can sometimes be challenging

Who are their main alternatives?

MyCase competes with software like Clio, Zola Suite, PracticePanther, and Smokeball. MyCase is compared with its competitors in significant areas below:
  • Functionality: In terms of functionality, MyCase offers the basic features of legal management systems. Most of its alternatives have identical features as MyCase, but they have the docket management functionality unavailable on MyCase.
  • Cost: MyCase is a low-cost software, with a starting fee of $49/user/month, accompanied with a free trial, and no free version. Clio and PracticePanther start at $39/ user/month with a free trial, and the latter has a free version. Zola Suite starts at $59/user/month with a free trial and a free version. Smokeball does not have its pricing disclosed, and it has no free trial nor free version available.
  • Customer/Industries: MyCase targets the same customers/industries as Clio and Zola Suite— the law sector. PracticePanther has been used by the military.
  • Cloud/On-Premise: MyCase and it is alternatives are all entirely cloud-based software.
  • Popularity: MyCase has been a growing brand since its inception in 2010, although its customer base figures are undisclosed. PracticePanther is well known in more than 170 countries, and the customer base for Zola Suite is unknown.
  • Support: MyCase offers support through the knowledge base, phone support, chat, and email, lacking the 24/7 live representative. Smokeball has no FAQ and 24/7 live representative support channels, while Clio has a 24/7 live representative channel. PracticePanther and Zola Suite have all support channels available.

What is the cost of MyCase?

MyCase has only one subscription package that comes in two forms— annual subscription and monthly subscription. The annual subscription costs $49 per user per month, and the monthly subscription costs $59 per user per month. ITQlick experts rate MyCase, a low-cost software with a cost rating of 1.5 out of 5, where 1 is low-cost, and 5 is high-cost.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for MyCase

What should you ask MyCase during a demo session? (65 questions)

Schedule a demo with MyCase and access 65 must ask questions for the vendor while watching MyCase in action. Visit the vendor's website here.

Is it the right software for you?

MyCase is a cloud-based composite management software solution for law firms. It is mainly for the legal nook and can work for legal firms of about 50 members. Firms that patronize it include Camson Rigby, Daniel M. Schafer, Foster & Rogers LLC, and Griffin Hamersky LLP.

List of categories

Billing & Invoicing
Strategic Planning
Case Management
Document Management
Team Collaboration
Expense Management
Time and Attendance
Calendar
Legal Document Management
Legal Management
Contract Management
Task Management

List of features

Version Control
Project Collaboration
Time and Expense Tracking
Billing & Invoicing
Document Indexing
Document Tagging
Document Management
Time Tracking by Client
Time Tracking
Task Management
Vendor/Client Portal

MyCase Vs. Alternatives

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4.7/5
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Clio
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Tabs3
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InTouch
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Functionality
5
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.