MyPBX Review - why 4.4 stars?

MyPBX Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 3.4/10 - low cost
Category: VoIP -> MyPBX review
Ranking:Ranked 35 out of 164 VoIP systems
Company: VOIPITS INC
Pricing: starts at $33.25 per PBX/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: MyPBX pricing, MyPBX alternatives
Shlomi LaviShlomi Lavi / updated: Jul 22, 2022

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What is MyPBX?

MyPBX is a communication management software for businesses to resolve sophisticated communication needs. The software allows the optimal connection of employees and customers regardless of their locations, routes incoming calls through the right track to the right agent, tracks phone conversations, and aids in better management of voluminous calls. MyPBX also creates room for employee improvement, a seamless customer experience, compliance with regulatory requirements, and identification of rising issues.

Some of the key features of the software include; automatic call distributor, call recording, auto-attendant, and queue panel. MyPBX was founded by Yeastar, a software company founded in 2006, based in Toronto, Canada, and has a workforce size of about 201-500 employees. The software company is the recipient of the award for the Cloud Phone System of 2020 by Readers Choice ICT Product and the 2020 Best SME Telefony System by CNA.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

The cost of license starts at $33.25 per PBX/month. ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for MyPBX. You can also find here pricing information from MyPBX's website.

Pros

  • The system supports fax services
  • MyPBX is feature-rich and easy to use even with minimal training
  • The software is stable and flexible

Cons

  • The lettering and numbering system could be made to suit smaller screens
  • The partner portal management system could use improvement to prevent lagging within the system

How it stacks up?

Access a head to head analysis of MyPBX vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
MyPBX
ITQlick rating
4.4/5
Score
82/100
Pricing
3.4/10
License pricing
$33.25 per PBX/month
Functionality
3
Review
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

MyPBX is ranked 35 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of MyPBX is 4.4 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, MyPBX makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access MyPBX on your mobile/smart phone.

What should we ask during a demo session?

Differences between MyPBX and alternatives?

The most popular alternatives to MyPBX in 2024: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - MyPBX VS VoIP Software alternatives.

Is MyPBX right for you or your business?

The software is fit for small and medium businesses and enterprises. It suits users in industries like education, hospitality, transportation, and financial firms.

List of categories

Communications
VoIP

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.