MyPBX Review

Shlomi Lavi / updated: Dec 31, 2020

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What is MyPBX Used For?

MyPBX is a communication management software for businesses to resolve sophisticated communication needs. The software allows the optimal connection of employees and customers regardless of their locations, routes incoming calls through the right track to the right agent, tracks phone conversations, and aids in better management of voluminous calls. MyPBX also creates room for employee improvement, a seamless customer experience, compliance with regulatory requirements, and identification of rising issues.

Some of the key features of the software include; automatic call distributor, call recording, auto-attendant, and queue panel. MyPBX was founded by Yeastar, a software company founded in 2006, based in Toronto, Canada, and has a workforce size of about 201-500 employees. The software company is the recipient of the award for the Cloud Phone System of 2020 by Readers Choice ICT Product and the 2020 Best SME Telefony System by CNA.

Average Rating -

The rating of MyPBX is 4.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business.

MyPBX 3 Pros

• The system supports fax services
• MyPBX is feature-rich and easy to use even with minimal training
• The software is stable and flexible

MyPBX 2 Cons

• The lettering and numbering system could be made to suit smaller screens
• The partner portal management system could use improvement to prevent lagging within the system

Competitors & Alternatives

Popular Alternatives to MyPBX: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

MyPBX Pricing Information

The VoIP experts at ITQlick has reviewed MyPBX pricing and gave the software a total cost of ownership (TCO) rating of 3.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching MyPBX in action

Is it the right software for you?

The software is fit for small and medium businesses and enterprises. It suits users in industries like education, hospitality, transportation, and financial firms.

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MyPBX Categories

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Specifications

Company:	VOIPITS INC
Address:	1881 Steeles Avenue West, Toronto, ON M3H 0A1, Canada
Website:	https://www.yeastar.com/mypbx-standard/
Customers:	Small business, Medium business
Business Area:	Cross Business Areas
Platforms:	Desktop, Mobile, Cloud
Operating Systems:	Mac OS, Windows, Linux

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