NCR Silver Review - why 3.8 stars?

Shlomi Lavi / updated: Jun 23, 2022

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What is NCR Silver?

NCR Silver is iPad point of sale (POS) software designed for small retail businesses. Its main features include POS, reporting, customer relationship management and employee management. It is available for on-premise deployment and for client server deployment.

NCR Silver was developed by NCR in 2012. The company was founded in 1884 as a cash register manufacturing business. It is based in Atlanta, Georgia.

Who is it best for?

NCR Silver is an ideal tool for small retail businesses that use or want to use the mobile functionality of iPad for their point of sale operations. It is suitable for the sale of all types of tangible and intangible products and services. It is used by apparel, accessory and jewelry retailers, by restaurants, bars, coffee shops and food stalls and by providers of various types of mobile services. Some of the main clients are China Baroque, Wing-Itz, Cakes by Darcy, Reveille Joe Coffee and Cold Spot Grooming.

Main features and functionalities

NCR Silver enables you to scan bar codes, to offer discounts and to accept all forms of payment from cash, credit cards and checks to mobile payments. It allows you to use multiple mobile POS devices. The software produces sales reports and presents data in online and mobile dashboards. The reporting and analytics features can be used for sales and inventory management, forecasting and planning.

The tool allows you to create a customer database and to track purchase history. The customer relationship management module has email marketing integration and allows you to develop and run a loyalty program. The software enables you to track and manage employee information.

What is the actual cost?

The cost of license starts at $79 per feature/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for NCR Silver. You can also find here pricing information from NCR Silver's website.

Pros

• NCR Silver makes the point of sale services mobile and gives greater flexibility to retailers.
• NCR Silver allows you to manage the point of sale operations, the inventory and the employees of your retail business on the go.
• The product comes with comprehensive customer support including 7-day live support.
• NCR Silver is available in different packages designed to meet the different requirements of retail businesses.
• The software is a product of a company with long-term traditions in the production of POS products.

Cons

• NCR Silver lacks advanced point of sale features which may be useful to your business like print receipts, exchanges and items on hold.
• NCR does not support any inventory management, ecommerce and accounting features.
• The reporting features of the software are very basic. There are no product, moving and customized reports.
• NCR Silver will not be able to grow along with your business in the long term.
• The live support is available only during office hours and not 24 hours a day.

How it stacks up?

Access a head to head analysis of NCR Silver vs alternative software solutions.

Frequently Asked Questions (FAQs)