NCR Silver Review - why 3.8 stars?

NCR Silver Review
ITQlick Score: 83/100
ITQlick Rating: (3.8/5)
Pricing: 3/10 - low cost
Category: Point of sale -> NCR Silver
Ranking:Ranked 18 out of 75 Point of sale systems
Company: NCR Corporation
Pricing: starts at $79 per feature/month
Typical customers: Small businesses and start ups
Platforms: Mobile, Cloud
Links: NCR Silver pricing, NCR Silver alternatives

Shlomi LaviShlomi Lavi / updated: Jun 23, 2022

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What is NCR Silver and its features?

NCR Silver is iPad point of sale (POS) software designed for small retail businesses. Its main features include POS, reporting, customer relationship management and employee management. It is available for on-premise deployment and for client server deployment.

NCR Silver was developed by NCR in 2012. The company was founded in 1884 as a cash register manufacturing business. It is based in Atlanta, Georgia.

What is NCR Silver rating?

The rating of NCR Silver is 3.8 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses NCR Silver?

NCR Silver is an ideal tool for small retail businesses that use or want to use the mobile functionality of iPad for their point of sale operations. It is suitable for the sale of all types of tangible and intangible products and services. It is used by apparel, accessory and jewelry retailers, by restaurants, bars, coffee shops and food stalls and by providers of various types of mobile services. Some of the main clients are China Baroque, Wing-Itz, Cakes by Darcy, Reveille Joe Coffee and Cold Spot Grooming.

Is it easy to use?

Yes, NCR Silver makes it fairly easy to use. This product is user friendly and intuitive.

Is NCR Silver cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access NCR Silver on your mobile/smart phone.

Is NCR Silver the best Point of sale system?

NCR Silver is ranked 18 out of 75 software in their category (Point of sale systems).

What are their main features and functionalities?

NCR Silver enables you to scan bar codes, to offer discounts and to accept all forms of payment from cash, credit cards and checks to mobile payments. It allows you to use multiple mobile POS devices. The software produces sales reports and presents data in online and mobile dashboards. The reporting and analytics features can be used for sales and inventory management, forecasting and planning.

The tool allows you to create a customer database and to track purchase history. The customer relationship management module has email marketing integration and allows you to develop and run a loyalty program. The software enables you to track and manage employee information.

What are NCR Silver's pros? (5 Pros)

  • NCR Silver makes the point of sale services mobile and gives greater flexibility to retailers.
  • NCR Silver allows you to manage the point of sale operations, the inventory and the employees of your retail business on the go.
  • The product comes with comprehensive customer support including 7-day live support.
  • NCR Silver is available in different packages designed to meet the different requirements of retail businesses.
  • The software is a product of a company with long-term traditions in the production of POS products.

What are NCR Silver's cons? (5 cons)

  • NCR Silver lacks advanced point of sale features which may be useful to your business like print receipts, exchanges and items on hold.
  • NCR does not support any inventory management, ecommerce and accounting features.
  • The reporting features of the software are very basic. There are no product, moving and customized reports.
  • NCR Silver will not be able to grow along with your business in the long term.
  • The live support is available only during office hours and not 24 hours a day.

Who are their main alternatives?

The key competitors for NCR Silver are Lightspeed and Vend.

Lightspeed provides a web enabled retail management solution that is standardized on Apple devices for both fixed and mobile POS requirements. Its key features include sales quotations & ordering, customer management & loyalty programs, and purchasing & inventory management. For accounting needs there is integration to Quickbooks, and the product also support e-commerce web stores for online shopping requirements. The product also has APIs for third party software integration as well as development tools for customization.

NCR Silver on the other hand also uses Apple mobile devices for all its point of sales needs including fixed POS stations with the appropriate hardware additions. Its key features include inventory management, sales & payment processing, as well as employee management with time & attendance. Additionally the product can handle multi-store retail chains, with email marketing and a rewards program to encourage customer repeat buying.

Then there is Vend which utilizes PCs & Macs for fixed POS stations along with IPads for mobile POS units. It is cloud based but works both in offline & online modes, and also supports multi-store retail. However it can also be integrated with a number of other enterprise applications for productivity solutions, and provides product management features to configure and mix & match according to customer demand.

NCR Silver in comparison is web enabled and can handle both retail & restaurant POS requirements. Additionally it has a reporting tool to generate customized reports for operational & performance review, with dashboards and KPIs as well.

What is the cost of NCR Silver?

The cost of license starts at $79 per feature/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for NCR Silver. You can also find here pricing information from NCR Silver's website.

What should you ask NCR Corporation during a demo session? (65 questions)

Schedule a demo with NCR Silver and access 65 must ask questions for the vendor while watching NCR Silver in action. Visit the vendor's website here.

List of categories

Retail & POS
Bakery POS
Bookstore POS
Grocery POS
iPad POS
POS for Resturants
Retail

List of features

Bar Code Scanning
Customer Management
Discounts
Employee Management
Mobile POS Capability
Multiple Payment Forms
Reporting

NCR Silver Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.