NeonCRM Review

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Last updated: Nov 20, 2019

NeonCRM Review

ITQlick rating
(4.4/5)

Starting from $49 Per month/user

NeonCRM is a customer relationship management solution for small and medium businesses. Its capabilities include marketing automation, collaboration, analytics, and others. The software was developed and...

  • Categories (4/7):

    • Non-Profit CRM
    • Non-Profit
    • Donor Management
    • Association Management

Shlomi Lavi / updated: Nov 20, 2019

What is NeonCRM?

NeonCRM is a customer relationship management solution for small and medium businesses. Its capabilities include marketing automation, collaboration, analytics, and others. The software was developed and released by Z2 Systems Inc headquartered in Illinois, United States.

NeonCRM Average Rating -

The rating of NeonCRM is 4.4 stars. The rating is based on ITQlick expert review

NeonCRM Typical Customers

Customers of the software mainly come from small and medium business enterprises. Major industries where the software has seen deployment include arts and culture, education, non- profits, healthcare and hospitality, financial services, and others. Some major customers of the software include The Arts Center of Clemson, Autism York, and Harbor Camps Inc etc.

NeonCRM Features

The software offers centralized storage and management of data related to constituents, members, and donors along with 360-degree constituent tracking. Unlimited number of user and staff accounts can be created in a single database. Other important CRM capabilities of the software include PCI compliant payment processing, relationship management, account search, prospecting and scheduling, smart house-holding, permission management, duplicate checking, and source tracking etc.

NeonCRM offers integration with Google maps as well as USPS integration. Other important capabilities include contract management, billing and invoicing, document management, social advertising, email marketing, custom reports, and customizable data fields.

NeonCRM Alternatives

Neon CRM’s main competitors include Blackbaud CRM and DonorPro CRM.

Blackbaud CRM focuses on nonprofit constituent management integrating information about giving patterns & donation preferences to provide intelligence on prospective & current donors utilizing data analytic tools. Additionally the product supports multi-channel marketing which includes such things as email & content marketing, direct mail, social media & online fundraising campaigns, as well as traditional advertising and advocacy groups. In this way Blackbaud CRM seeks to help nonprofits better engage with customers and improve their donation frequency.

Neon CRM on the other hand looks to dynamically link various donors to provide valuable networks for shared marketing on targeted campaigns. The product can also be customized to meet business requirements as well as map custom donor policies so as to correctly segment customers according to their ability and prospective desire to donate to the nonprofit organization. There is also a data import/export option to transfer information between Neon CRM and third party applications.

Then there is DonorPro CRM which includes donor & volunteer tracking, event management, prospect development as well as donation processing. The product also supports workflows to model the donor management process and includes regular donor membership campaigns. Additionally Donor CRM can integrate with nonprofit websites to optimize customer traffic and includes online payment processing.

Neon CRM on the other hand documents every interaction with potential & current donors in order to grade them for likelihood for future donations. There are also analytic tools for in depth data discovery as well as interactive dashboards for donor & campaign analysis.

NeonCRM Pricing Information

Price of the standard version starts from $49 per month for up to 1,000 users and goes up to $299 per month for up to 50,000 users. Price of the All-In-One version, on the other hand, starts from $99 per month for up to 1,000 users and goes up to $499 per month for up to 50,000 users.

NeonCRM demo

25 questions to ask the vendor on NeonCRM demo

NeonCRM Categories

Non-Profit CRM
Non-Profit
Donor Management
Association Management
Social CRM
CRM
Non-Profit Volunteer Management

Specifications

Company:
Address: Chicago, IL
Website:NeonCRM by Z2 Systems, Inc-
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

NeonCRM Features

Data Import/Export
Basic Reports
Online Customer Support

NeonCRM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 Per month/user
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$25 Per month/user
Hosting
On premise and Cloud
Functionality score
40
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 Per month/user
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
amoCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 Per month/user
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review