Net2Phone Review - why 2.8 stars?

Net2Phone Review
ITQlick Score: 84/100
ITQlick Rating: (2.8/5)
Pricing: 2.6/10 - low cost
Category: PBX Phone Systems -> Net2Phone
Ranking:Ranked 2 out of 4 PBX Phone Systems systems
Company: Net2Phone
Pricing: starts at $24.99 per user/month
Typical customers: SMBs
Platforms: Mobile, Cloud
Links: Net2Phone pricing, Net2Phone alternatives

Shlomi LaviShlomi Lavi / updated: May 21, 2022

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What is Net2Phone and its features?

Net2Phone software is an integrated cloud-based phone system and business VoIP service solution.The platform includes a complete suite of low-cost, high-quality, VoIP solutions intended for business, enterprise, as well as mobile use.

Net2Phone software is a product of Net2Phone Company which is a complete-owned subsidiary of IDT Corporation with its headquarters based in Newark, NJ. The Net2Phone software system integrates with multiple third-party platforms such as Asterisk, Elastix, Mitel, Panasonic, Avaya Cisco, Nortel, Siemens, Northern Telecom, and Xorcom.

Some key features of Net2Phone software suite include PC2Phone, PC2Fax, enhanced Sound Quality, PC2PC® Calls, Status Control, and Instant Messaging. It helps its consumers to connect, communicate, analyze, manage and maintain conversations wherever they are. The platform covers and supports all communication devices.

What is Net2Phone rating?

The rating of Net2Phone is 2.8 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Net2Phone?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, Net2Phone makes it fairly easy to use. This product is user friendly and intuitive.

Is Net2Phone cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Net2Phone on your mobile/smart phone.

Is Net2Phone the best PBX Phone Systems system?

Net2Phone is ranked 2 out of 4 software in their category (PBX Phone Systems systems).

Who are their main alternatives?

The two main competitors of Net2Phone software include Nextiva and Fuze Voice software. Nextiva software is a cloud-based unified business communication and collaboration suite whereas Net2Phone software is an integrated cloud-based phone system & business VoIP service solution.

Net2Phone software is a product of Net2Phone Company but in comparison, Nextiva software is a product of Nextiva Company. These two products offer training to their users through Documentation, Live Online, or In-Person session.

Nextiva offers Online, and 24/7 (Live Rep) support while Net2Phone provides Business Hours and Online support. Nextiva and Net2Phone platforms service small to large business in multiple countries.

Fuze Voice is an international, cloud-based communications platform that offers voice and video web conferencing tools but in comparison, Net2Phone software is an integrated cloud-based phone system & business VoIP service solution. Whereas Fuze Voice offers online support only, Net2Phone software offers Business Hours and Online support.

Net2Phone software is a product of Net2Phone Company Company but on the other hand, Fuze Voice is built by Fuze Company. Fuze integrates with apps like Salesforce, Zendesk, office 365, and more while Net2Phone integrates with Asterisk, Elastix, Mitel, Panasonic, and more.

What is the cost of Net2Phone?

The cost of license starts at $24.99 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Net2Phone. You can also find here pricing information from Net2Phone's website.

What should you ask Net2Phone during a demo session? (65 questions)

Schedule a demo with Net2Phone and access 65 must ask questions for the vendor while watching Net2Phone in action.

Where Net2Phone is used?

Net2Phone software is designed to offer a phone system and business VoIP service tools for small businesses, mid-level businesses, and large corporations. The product is well suited for international companies or multi-location businesses. Any industry with contact center or sales and marketing departments will benefit from Net2Phone software.

List of categories


Net2Phone Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.