Netfacilities cmms Review - why 4.5 stars?

Shlomi Lavi / updated: Mar 08, 2022

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What is Netfacilities cmms?

NetFacilities CMMS offers a facility management solution. The software supports asset management, work order management and facility maintenance in one product, designed to improve the effectiveness and reliability of an organization’s maintenance management operations.

NetFacilities develops software that can be cost effective and yet give businesses a real time visibility into their facilities operation. The company’s goal is to ensure that its solutions are constantly adapted to the latest technology and industry trends so that its clients can realize greater revenues from improved efficiency and productivity in their facilities.

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Who is it best for?

NetFacilities CMMS is suited for companies that need to keep track of facilities such as commercial and residential property management companies, schools & universities, restaurants & hotels, health clubs & retail chains as well as non-profit organizations. The product is scalable for any business size, and is offered as a cloud based solution with a SaaS delivery model. NetFacilities CMMS is also licenced by site with unlimited users per site, which means companies have the comfort of knowing that their entire facility operations can be managed for a fixed fee.

The product is suited for companies or organizations that want to integrate the way that their employees, customers and suppliers work together to ensure all maintenance requirements are taken care of quickly and effectively. The result of this is the saving of work time & money, while improving customer response time through increased employee productivity.

Additionally as NetFacilities CMMS is a cloud based solution this ensures that operational costs are reduced, technology investment is negligible and process workflows are optimized. Also with its preventative maintenance feature companies can improve asset reliability & increase lifecycles, by reducing equipment failures and thereby improving customer satisfaction. This is a key requirement for companies looking at a quick Return on Investment (ROI) when they choose to go with a CMMS solution.

Customers for NetFacilities CMMS include Westfield, L’Oreal, Kennebunk Savings Bank, Union University, Best Western, Holiday Inn and DCT Industrial.

Main features and functionalities

NetFacilities CMMS is designed to increase a company’s operational efficiency by linking together all facilities, employees, customers and suppliers into one system for effective management of the entire maintenance lifecycle.

The system allows the entry and management of various assets and equipment to allow a company to view and track all items in its maintenance portfolio that includes warranty information, equipment manuals & maintenance history. There is a facility to set up automated preventive maintenance as well, by collecting asset repair history and intelligently determining the best maintenance schedule.

NetFacilities CMMS also includes work order creation & scheduling, workflow & task assignment, tracking of material & labour costs as well as proactive alerting, with the facility to access the application via mobile devices such as smart phones. The product also provides a customer portal to track work order status as well as a vendor portal to manage contractors for facility services.

Additionally there is an inventory management module to manage the spare parts inventory, track consumption and recommend purchasing requirements based on utilization. Finally there is a reporting module which provides a suite of standard reports for monitoring the maintenance operations, and these can be customized based on business requirements.

What is the actual cost?

The cost of license starts at $45 per month. ITQlick pricing score is 3.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Netfacilities cmms.

Pros

• NetFacilities CMMS provides an unlimited users site licence for its product
• Mobile device access of the application is supported by NetFacilities CMMS
• The product is offered as a cloud based solution which means negligible technology investment and no technology maintenance requirements
• NetFacilities CMMS provides portals for both customers and vendors to access the application
• The solution includes a preventive maintenance feature which reduces asset down time, increases reliability and extends the asset’s lifecycle
• We offer a free 14-day trial and we are client driven with regards to ongoing system enhancements.

Cons

• The product does not support user driven customization of the product
• NetFacilities CMMS does not offer an on premise licence option
• There are no advanced Business Intelligence & Analytics tools in NetFacilities CMMS.
• The solution does not provide different versions suited for different business sizes and instead comes only as a full featured product

How it stacks up?

Access a head to head analysis of Netfacilities cmms vs alternative software solutions.

Frequently Asked Questions (FAQs)