NetSuite ERP Review

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Last updated: Nov 23, 2018

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NetSuite ERP Review

308 reviews

Small business, Medium business

NetSuite ERP is one of the world’s most well known ERP systems. Its key goals are to help businesses attain better financial and operations management through finance and accounting processes, revenue recogniti


What is NetSuite ERP? Updated: Nov 23, 2018

NetSuite ERP is one of the world’s most well known ERP systems. Its key goals are to help businesses attain better financial and operations management through finance and accounting processes, revenue recognition, supply chain and inventory management, order and billing, customer management, shipping, HR, and analytics.

The product also helps greatly in order and billing management, so that companies may be able to give accurate quotes fast and provide accurate invoices in an instant. In addition, NetSuite ERP also provides analytics and reporting with real-time summaries so that companies will be able to accelerate their financial closes.

NetSuite ERP is a product of NetSuite Incorporated they is known for other various solutions, including Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and other e-commerce software for different types of businesses, which range from small to large companies. NetSuite Inc. was established in 1998 as NetLedger and they were only known for hosting accounting software at that time. Since then the company has developed a broad range of applications.

NetSuite ERP Average Rating -

The average rating of NetSuite ERP is 4 stars. The rating is based on 308 aggregated online reviews.

NetSuite ERP Typical Customers

NetSuite ERP is intended for small companies to large enterprises that prefer an all-in-one solution for managing their finances and resources. This solution is used by businesses from various industries including software, manufacturing, wholesale distribution, retail and services. Some NetSuite clients include Prudential, Red Built, Gawker Media, Igloo and Solar Winds.

NetSuite ERP Features

NetSuite ERP includes many features that make it a very worthy investment for any type of organization, inclusing accounting functionality, ERP, inventory and order management. It also supports multiple currencies, languages, companies and locations, making an excellent solution for global businesses. NetSuite ERP supports data import and export, a Developer API, integration with MS Office, role-based security and mobile access. It allows convenient and easy management of resources, revenue, expenses, budget and employees, as well as improving sales as it automates billing and collections.

NetSuite ERP 5 Pros

  • NetSuite ERP is compliant with global accounting rules, making sure that financial processes are aligned with relevant standards
  • NetSuite ERP enhances employee management as you can determine available resources assign them to your particular projects
  • NetSuite ERP allows easy resources and expenses tracking, making sure that you are on top of your budget and schedule
  • The dashboard can be personalized to make all vital tools and data easily accessible
  • NetSuite ERP can be accessed from mobile devices, for getting an up-to-date view of the company’s financial performance, resources and expenses

NetSuite ERP 2 Cons

  • NetSuite ERP implementation may not be the easiest as it may require longer time and training to master
  • All modules are included in the solutio, which may not be practical if you onlyrequire specific functionality for your business

NetSuite ERP Alternatives

The main competitors for Netsuite ERP are SAP and Microsoft.

SAP ERP is a leading enterprise solution vendor with includes a suite of tools that cover the core financials & human resources functions. In addition it supports business processes that include procure to pay for purchasing & logistics, plan to product for manufacturing, as well as order to cash & request to service for customer sales & service. The product is available as either an on premise or cloud based solution which supports mobile device access as well. There are also business intelligence tools for advanced data analytics as well.

Netsuite ERP on the other hand includes ecommerce support for B2C and B2B transactions as well as support for professional services automation & services planning. Additionally the product is provided as a cloud based solution which can be easily customized, and provides real-time business analytics for performance & operational monitoring.

In comparison Microsoft’s ERP solutions closely integrate with Office 365 which is the leading business management platform tool. It also provides two separate products which address the enterprise and SMB markets separately which is unlike Netsuite which focuses on product scalability. Additionally its retail management suite supports Point of Sale operations and there are budgeting & planning tools as well. The product also supports customization and includes a business process modeler which is integrated with workflow automation.

Netsuite ERP though is modular based so companies can choose functionality based on business requirements. Additionally it also supports a collaboration platform for social engagement of customers & employees.

NetSuite ERP Pricing Information

NetSuite ERP is a subscription-based program starting at a base price of $499 per month, with an additional $99 fee for every new user.

NetSuite ERP Categories


Address: NetSuite Inc, Campus Drive, San Mateo, CA
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

NetSuite ERP Features

25 MUST Ask Questions Before Buying ERP Software

The prime purpose behind investing in the software solution is to boost efficiency and growth. Ask the software vendor (NetSuite) how their business app would improve efficiency of your enterprise.
NetSuite ERP has tremendous exposure to different companies. They offer the same type of software to different industries, so they are better aware of who is doing what with their technological product. This also helps them understand and foresee what’s really working. Allow them to share their observations so that you get an ideas about their experience, expertise, and intelligence. This will also be an opportunity to identify the service providers who come up with the most insightful suggestions.
Perhaps your business is growing, will expand in the future and your ERP requirements with it. So you would be interested to know if NetSuite ERP is scalable and can grow with you. It’s no use investing in a solution that can be scaled.
Each business has different needs. Yours is no different. When it comes to selecting a software solution, you are looking for a tool that can be easily customized and configured to cater to your specific business needs. So you want to understand if NetSuite ERP you want to buy is easy to customize.
Such a community forum is the best way to engage users. Getting access to NetSuite ERP forums can help new or proposed users connect with product experts through peer-to-peer discussions.
NetSuite ERP should answer how their business software will improve your bottom line and ROI.Most service providers make tall claims, so you want to make sure you get your hands on the best solution.
Before choosing a business app, you want to understand that the implementation would be smooth. So you should be interested to find out about the person responsible for handling the implementation process. Do not hesitate to ask NetSuite ERP about their qualifications.
A good software vendor should be able to show you a positive track record with their implementation strategy.Try to find out if NetSuite ERP method is structured. Your purpose should be to look for one that is structured and flexible to adapt to unexpected situations.
The software vendor should give you a structured data conversion methodology that will enable smooth migration of your information to the new system.
A growing business is always in need for expansion and integration with thrid-party apps is a part of the growth model. When it comes to choosing software, make sure the business app provides an application programming interface for easy integration.
Ask the software product vendor if the tool will allow you to export data to an external file or import data from external sources.
Ask the software vendor (NetSuite) if the software package includes consulting hours. Do not hesitate to ask if there are any hidden charges involved.
You do not want to be caught unawares when a software vendor sends a technician to resolve an issue that may crop up due to varied reasons. You want to make sure the charges are reasonable. Better still, you should be aware of what needs to be paid to the technician sent by the vendor to fix a problem.
You do not want to fall in love with the front end unless you are 100% sure that the software is compatible with your existing system. Ask the software vendor is you need any specific hardware to install the software. Will the business application run on your existing workstations. How much space will the software take on the disk drive? Is there a need for RAM upgrade to successfully run the software for optimum performance?
You should enquire about the cost of having more than one terminal in your store. While some software vendors charge on the basis of the number of store locations, others charge per terminal.
When you are looking for a software solution, make sure you know if the vendor charges any fee to get you started. You should also be interested to know if there are any software maintenance charges for you to pay.
Your business is accountable to customers, regulators, employees, and partners. So you should look for one software vendor who has adopted a comprehensive, technically sound security and compliance program. Does the vendor map your needs for security controls?
Data loss can prove extremely risky for any business. So you should always ask the vendor about their backup policy. How often is data backed up and what is the cost for the same?
What is the software vendor's policy on disaster recovery? Are any charges involved for disaster recovery support if a catastrophic hardware failure affects your system?
How easy is the software to work on? Is it user friendly for your end users? Does it involve any complexities that are difficult to understand for the team? Even a feature-rich solution is of no use if end users find it difficult to use.
NetSuite should clearly mention whether the solution is complex or simple to use. If it is not an easy-to-use software solution, then do they provide training? What is the level of training your team requires to make the most of the solution?
You will be interested to know about the software updates. When is it updated? Does the service provider notify customers when the upgrades are scheduled? Does the software work when the upgrades are under way? How long does the process take?
You should be interested to enquire about how an issue is handled at the side of the software vendor. Do not hesitate to question about who will respond to your emergency calls. What is their experience in software industry?
If the software vendor is widely popular, chances are that they have a good product. So always check their client base to measure their product's competence in the market.
Testing is crucial to ensuring that the software runs as promised. So you should try to find out if the vendor offers any free trial runs or try before you buy the product. By testing the concept first, it gets easier to understand the software product's functionality and allay fears before signing a contract.

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