NetSuite for Retail Review - why 3.8 stars?

NetSuite for Retail Review
ITQlick Score: 96/100
ITQlick Rating:
Pricing: 7.8/10 - high cost
Category: Retail & POS -> NetSuite for Retail review
Ranking:Ranked 3 out of 431 Retail & POS systems
Company: NetSuite
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: NetSuite for Retail pricing, NetSuite for Retail alternatives
Shlomi LaviShlomi Lavi / updated: Jun 03, 2024

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What is NetSuite for Retail?

NetSuite Retail by Oracle is a cloud-based retail and POS software that provides enterprises with an Omni channel retailing platform. Some of its features are:
  • In-Store POS: This feature offers a better in-store occurrence with an up-to-date POS that allows businesses to appease shoppers (who patronize via Omnichannel) and also helps them build loyalty with existing customers.
  • E-commerce: With its e-commerce features, customers can personalize their own digital experience and carry out continuous shopping activities on any device.
  • CRM and Marketing: This feature allows retail enterprises to create personalized preferences and simultaneously view each customer across all touchpoints and roots.
  • Order Management: This feature offers convenience to shoppers. Shoppers can buy anywhere they choose to and can choose to return anywhere they wish to.
  • Business Intelligence: This Netsuite feature helps retail enterprises to make superior and concise decisions.
Netsuite was founded in 1998 and sold to Oracle in 2016. As the corporate owner of the software company, Oracle is headquartered in Austin, Texas, United States. Netsuite has a staff force of about 4,603 employees.

Who is it best for?

NetSuite Retail Management Suite is recommended for mid-sized firms as well as for nationwide organizations in the retail sector. This software encompasses various retail applications that will help a company focus on innovation rather than on managing sales or finance.

Companies that have benefitted from NetSuite include AMC Liquidators, Casalife and Glassybaby among others.

Main features and functionalities

NetSuite is an effective Retail management system that offers cost-effective and simple solutions to your retail management needs. With this retail management software, even small retailers can reap the benefits of cloud computing. All the retail applications bundled in the software are integrated with NetSuite cloud ERP platform, thereby linking every aspect of a POS business, from order management and eCommerce to CRM and financials.

NetSuits offers a great deal of flexibility allowing users to turn on additional functionality as the organization grows. In addition, it is a complete retail management suite and eliminates the need to install any third-party tools. This enhances productivity and also reduces cost of operations. Data confidentiality and security are important to every business, irrespective of the size. NetSuite implements several layers of data redundancy, thereby providing comprehensive security.

NetSuite Retail Management Suite also offers direct integration with on-premise POS besides giving a single view of customers across multiple channels. That is not all NetSuite provides necessary technical assistance so that users get the most out of the retail management software.

What is the actual cost?

ITQlick pricing score is 7.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for NetSuite for Retail.


  • The software is robust and fully customizable
  • NetSuite Retail Management Suite provides real-time visibility and anytime access to critical information.
  • Ability to integrate multiple currencies for multiple locations
  • NetSuite Retail Management Suite offers seamless integration with ERP systems such as SAP and Oracle.
  • NetSuite provides adequate training resources


  • NetSuite does not offer a free trial and version
  • NetSuite doesn’t offer on-premise deployment something that can be quite necessary at times.
  • Useful features like ‘quoting’ missing from the software.
  • Although the software has a cloud based model, it isn’t optimized specifically for different OS platforms, like many of its competitors.

How it stacks up?

Access a head to head analysis of NetSuite for Retail vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Retail & POS system?

NetSuite for Retail is ranked 3 out of 431 software in their category (Retail & POS systems).

How they are rated on ITQlick?

The rating of NetSuite for Retail is 3.8 stars out of 5 and the total score is 96 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, NetSuite for Retail makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access NetSuite for Retail on your mobile/smart phone.

What should we ask during a demo session?

Differences between NetSuite for Retail and alternatives?

The most popular alternatives to NetSuite for Retail in 2024: ShopKeep by Lightspeed, Rezku, Revel POS, Epos Now, PayPal Here. Access the complete competitors analysis here - NetSuite for Retail VS Retail & POS Software alternatives.

Is NetSuite for Retail right for you or your business?

More than 25,000 customers use NetSuite Retail. The software is suitable for businesses seeking to manage their finances, retail, and POS processes. Customers with small startups seeking exponential business growth, even to the point of the midsized scale, are fit to use this software.

Examples of businesses using NetSuite are The Second City, Quicken INC, Land O Lakes (food and agriculture cooperative company), Lovesac (furniture design and manufacturing enterprise), Hello Products (health, beauty, and consumer packaging company).

List of categories

Billing & Invoicing
Expense Tracking
Retail & POS
Retail Customer Management
Retail Warehouse Management
Retail e-Commerce
Restaurant POS
Retail Merchandise Planning

List of features

Bar Code Scanning
Credit Card Processing
Customer History
Customer Management
Inventory Management
Print Receipt
Shipping/Delivery Setup

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.