NetSuite for Retail - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 08, 2022

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NetSuite for Retail vs. Alternatives in 2023

Netsuite competes with other software companies in its category. Its top alternatives or competitors are Sage Intacct, OnPay solutions, Accounting seed, and SAP Concur. Below is how they compare with each other;

• Functionality: Netsuite offers all the fundamental features needed for practical functionality. Some of these features include 1099 Preparation, Aging Tracking, Approval Process Control, etc. Compared to its alternatives, Accounting Seed, OnPay Solution, Sage Intacct, and SAP Concur also offer these fundamental features.
• Cost: Netsuite license pricing information is not made public by the software company. The software does not offer a free trial to customers, and it does not offer a free version. Compared to its alternatives, Sage Intacct and OnPay Solutions also did not publish their license plans, but Sage Intacct and SAP Concur offer a free 30-day trial. Accounting Seed has a starting plan of $3,960 per year, including a free trial.
• Cloud-based/On-premise: NetSuite Retail is a cloud-based software company, and when compared to its alternatives, all the systems are cloud-based.
• Popularity: Netsuite Retail has been in operation since 1998, making it one of the oldest among the top alternatives. NetSuite Retail has about 25,000 users, and compared to its alternatives, OnPay Solutions has a client base of about 320k+. This makes OnPay Solutions a more popular software brand than Netsuite.
• Scalability: Netsuite Retail offers its services to startups (pre-revenue), small and medium-sized businesses. It is also scalable for the future based on company growth. Compared to its alternatives, OnPay Solutions and Sage Intacct though are suitable for small businesses and serve medium-sized and large businesses better.
• Support: NetSuite Retail offers essential support features such as Email/Help Desk, FAQs/Forum, Knowledge base, Phone support, 24/7 (Live Rep), and Chat.

When compared to its alternatives, Sage Intacct also offers all the essential support features. Accounting Seed and OnPay Solutions offers basic support features except for 24/7 (Live Rep) and Chat. SAP Concur offers all support features except for FAQs/Forum and 24/7 (Live Rep).