NetSuite POS and Retail Review - why 4.9 stars?

NetSuite POS and Retail Manager Review
ITQlick Score: 88/100
ITQlick Rating: (4.9/5)
Pricing: 4.6/10 - average cost
Category: Retail & POS -> NetSuite POS and Retail
Ranking:Ranked 26 out of 430 Retail & POS systems
Company: NetSuite
Typical customers: Large business
Platforms: Desktop
Links: NetSuite POS and Retail pricing, NetSuite POS and Retail alternatives

Shlomi LaviShlomi Lavi / updated: May 13, 2022

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What is NetSuite POS and Retail and its features?

Netsuite POS is a cloud-based business management software developed to work in retail shops in all industries. The software works well in all sizes of businesses, small-sized businesses, medium-sized businesses, and large-sized businesses. Netsuite provides a platform for all retailers to experience a unified shopping through, buying from anywhere, paying from anywhere and receiving merchandise from anywhere.

The solution also helps businesses to deliver personalized services to their customers and build their loyalty. Some features of NetSuite include mail order, commission management, employee management, and mail marketing. Oracle is the company that developed and distributes NetSuite POS.

What is NetSuite POS and Retail rating?

The rating of NetSuite POS and Retail is 4.9 stars out of 5 and the total score is 88 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses NetSuite POS and Retail?

POS for NetSuite is suitable for retail businesses that are looking for a flexible, on-premise POS solution. Kaboom Fireworks and Nakajima USA are some of the clients of POS for NetSuite.

Is it easy to use?

Yes, NetSuite POS and Retail makes it fairly easy to use. This product is user friendly and intuitive.

Is NetSuite POS and Retail cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently NetSuite POS and Retail can't be accessed on mobile, you would need to access it from your computer.

Is NetSuite POS and Retail the best Retail & POS system?

NetSuite POS and Retail is ranked 26 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

POS for NetSuite comes with employee management, customer relationship management tools, user- friendly dynamic interface, quick checkout, complete integration with NetSuite, POS processing, mobile POS, advanced controls and reporting features. The POS solution is highly flexible and can be configured according to your requirements.

What are NetSuite POS and Retail's pros? (3 Pros)

  • NetSuite SuiteCommerce offers flexible fields and functionalities
  • The software offers Full function e-commerce feature with 2 upgrades provided each year
  • The software is customizable, scalable, and flexible

What are NetSuite POS and Retail's cons? (3 cons)

  • Some localized payment providers require add-on development
  • The software is slow since its only cloud-based
  • The customer support of this point of sale software doesn’t offer any live chat option for users

Who are their main alternatives?

NetSuite POS and Retail Manager competes with other retail and POS systems like Epos, Rain Retail, Toast POS, and Heartland Retail. We will compare these retail and POS systems in some specific aspects below.
  • Functionality: NetSuite SuiteCommerce offers features like Full-Featured Mobile POS, Enhanced Customer Profiles, Order & Inventory Management, Dynamic Merchandising, Access & Permissions, Real-Time Sales Reporting, CRM, Data Security, Email Marketing, Kitting, Mobile Access, Multi-Channel, etc. Epos Now offers features like Retail Point of Sale​​, Real-time Inventory Management​ (available in NetSuite), Powerful Reporting​, Flexible Payment Options​, Ecommerce Integrations​, Multiple Stores Capability​, Expert Advice, 24/7 Support​​, 1-on-1 Onboarding​, Billing & Invoicing, etc.

    Rain Retail Software offers features like Custom Pages, Streamlined Check-Out for Securing Sales, Inventory Management, Online & In-Store Rewards Tracking, Reporting Tools (available in Epos), etc. Toast POS offers features like Tableside Service, Analytics & Reporting, Menu Management, Point of Sale (POS), Multi-Location, Order Management, Activity Dashboard, Reporting & Analytics, Notifications, Inventory Management, Reporting & Statistics (available in Epos), etc. Heartland Retail offers features like Custom Fields, E-commerce Integrations, In-Store Mobile POS (available in NetSuite), Sales Rep Tracking, Gift cards, etc.
  • Customers/Industries: NetSuite targets Advertising and Digital Marketing Agencies, Apparel, Footwear and Accessories, Campus Stores, Consulting, Education, Energy, Financial Services, Food and Beverage, Health and Beauty, Healthcare, IT Services, Manufacturing, and Media & Publishing, etc. Rain Retail Software targets retail in Music, Boutiques, Crafts, Outdoors, Dives, Toys, Ski shops, Jewelry stores, Bike Shops, Surf Shops, Music Stores, Boutique, Craft Stores, Dive Shop, Toy Store, Outdoor Store, Quilt & Fabric, etc.

    Epos targets retail in Apparel stores, Convenience stores, Electronics stores, Gift Shop, Vape stores, Liquor stores, Barber Shop, Bike Shop, Bookstore, Car Wash POS systems, Flower Shop, Garden Center, Golf Course, Grocery stores, Jewelry stores, Nail Salon, Pet Store, etc. Toast POS targets Fine Dining, Casual Dining, Fast Casual, Bar, nightclubs, Café & Bakeries, Enterprise, Food Trucks, Pizza, etc. Heartland Retail targets multiple channels and store retail businesses like Home & Lifestyle, Apparel & Fashion, Health & Beauty, etc. Retail brands such as Scout and Mollys Boutique, Rainbow Sandals, and NIC+ZOE use Heartland.
  • Cost: The license cost information for NetSuite SuiteCommerce and Rain Retail is unavailable. Epos offers a complete solution for only $449. Toast POS starts at $165 per month. Heartland Retail starts at $80 per selling station per month with a free trial.
  • Cloud-based/On-premise: NetSuite SuiteCommerce and all its alternatives are cloud-based. Toast POS has an On-Premise version for Windows and Linux.
  • Scalability: NetSuite SuiteCommerce and all its alternatives except Rain Retail can accommodate retail organizations of all sizes.
  • Support: NetSuite SuiteCommerce offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. Heartland Retail offers all channels of NetSuite SuiteCommerce except 24/7 (Live Rep). Toast POS offers all channels of NetSuite SuiteCommerce except Chat. Epos Now offers Email/Help Desk, Phone Support, 24/7 (Live Rep), and Chat, while Rain Retail offers Email/Help Desk, FAQs/Forum, Knowledge Base, and Phone Support.

What is the cost of NetSuite POS and Retail?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for NetSuite POS and Retail

What should you ask NetSuite during a demo session? (65 questions)

Schedule a demo with NetSuite POS and Retail and access 65 must ask questions for the vendor while watching NetSuite POS and Retail in action. Visit the vendor's website here.

Where NetSuite POS and Retail is used?

NetSuite SuiteCommerce is a good choice for retail enterprises looking for a retail and POS system that includes a fully integrated system that allows users total control and visibility over order management. NetSuite SuiteCommerce has customers like Macks Prairie Wings, University of Oregon, University of Texas, Cornell Store, etc.

List of categories

Employee Onboarding
Retail & POS
Bakery POS
Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
Consignment POS
Convenience Store POS
Grocery POS
Retail Analytics POS
Retail Inventory POS
Retail Management POS

List of features

Customer Management
Employee Management
Gift Cards
Inventory Management
Layaways & Quotes
Multiple Payment Forms
Price Lookup
Print Receipt
Sales Commissions
Shipping/Delivery Setup

NetSuite POS and Retail Vs. Alternatives

ITQlick rating
License pricing
ITQlick rating
License pricing
Pricing not available
ITQlick rating
License pricing
$49 per month
ITQlick rating
License pricing
$99 per license
ITQlick rating
License pricing
Pricing not available
Epos Now
ITQlick rating
License pricing
$39 per user/month

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.