NextGen Enterprise EHR Review - why 4.5 stars?

Shlomi Lavi / updated: Feb 17, 2023

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What is NextGen Enterprise EHR?

NextGen Healthcare is a leading provider of medical software solutions for healthcare organizations. Established in 1995 in Horsham, Pennsylvania, this innovative software company has been serving healthcare providers across the nation for over 25 years. With over 4,500 employees and a passion for transforming healthcare through technology, NextGen Healthcare has become a vital partner for many healthcare organizations in their quest to improve patient care.

At its core, NextGen Healthcare's medical software is designed to streamline and optimize clinical workflows, giving healthcare providers more time to focus on patient care. The company's software suite includes electronic health records (EHR), revenue cycle management, practice management, and patient engagement tools. These solutions are specifically designed to meet the needs of healthcare organizations of all sizes, from small practices to large hospitals and health systems.

One of the standout features of NextGen Healthcare's medical software is its intelligent clinical decision support. The software incorporates artificial intelligence and machine learning to provide clinicians with personalized recommendations and alerts based on each patient's unique health history and current condition. This allows healthcare providers to make informed decisions quickly and efficiently, reducing the risk of errors and improving patient outcomes.

Another notable feature of NextGen Healthcare's software is its revenue cycle management tools. The software automates many of the tedious administrative tasks associated with billing and payment processing, freeing up staff time and reducing the risk of errors. It also includes analytics and reporting tools that allow healthcare providers to identify revenue trends and make data-driven decisions to improve financial performance.

In addition to its clinical and financial tools, NextGen Healthcare also offers patient engagement solutions to help healthcare providers improve the patient experience. These tools include online appointment scheduling, secure messaging, and patient education resources. By giving patients more control over their healthcare experience and facilitating communication with their providers, these tools can help improve patient satisfaction and outcomes.

With its comprehensive suite of medical software solutions, intelligent clinical decision support, revenue cycle management tools, and patient engagement features, NextGen Healthcare is a powerful tool for healthcare organizations looking to improve patient care and operational efficiency. Its deep expertise in the healthcare industry and commitment to innovation make it a trusted partner for healthcare providers of all sizes.

In conclusion, NextGen Healthcare's medical software has become a game changer in the healthcare industry. Established in 1995 in Horsham, Pennsylvania, it has grown to employ over 4,500 people, and has helped healthcare organizations improve their clinical, financial, and patient engagement processes. Its intelligent clinical decision support, revenue cycle management tools, and patient engagement features make it a compelling option for healthcare providers looking to improve the overall quality of their services.

Who is it best for?

NextGen Healthcare Medical software serves a wide range of healthcare organizations, including small to large physician practices, community health centers, accountable care organizations, ambulatory surgery centers, and hospitals. The software is designed to meet the specific needs of healthcare providers in a variety of specialties, including primary care, cardiology, behavioral health, and more.

Here are some examples of customers that use NextGen Healthcare Medical software:

1. HealthCare Partners of Nevada - HealthCare Partners is a physician-led network of over 300 primary care providers, specialty physicians, and advanced practice clinicians. They use NextGen Healthcare's EHR and practice management solutions to help streamline their clinical and administrative workflows and improve patient care.

2. Erie County Medical Center - ECMC is a Level 1 trauma center and the regional center for behavioral health services in Western New York. They use NextGen Healthcare's EHR, revenue cycle management, and patient engagement tools to improve their patient experience, billing processes, and clinical decision-making.

3. Arizona Priority Care - Arizona Priority Care is a physician-led accountable care organization that serves more than 50,000 Medicare beneficiaries. They use NextGen Healthcare's EHR and population health management solutions to help coordinate care, manage chronic conditions, and improve patient outcomes.

4. Coastal Medical - Coastal Medical is a primary care group with over 125 providers in Rhode Island. They use NextGen Healthcare's EHR, revenue cycle management, and practice management solutions to help automate administrative tasks, reduce costs, and improve the quality of care.

5. Community Health Network - Community Health Network is a non-profit health system with over 200 sites of care in Central Indiana. They use NextGen Healthcare's EHR, revenue cycle management, and patient engagement tools to help streamline their workflows, enhance the patient experience, and improve financial performance.

Overall, NextGen Healthcare Medical software serves a wide variety of healthcare organizations across the United States, providing them with a comprehensive suite of clinical, financial, and patient engagement solutions. Its customers range from small independent practices to large healthcare systems, demonstrating the versatility and scalability of its solutions.

Main features and functionalities

NextGen Healthcare Medical software can help your business in several ways, depending on the specific needs of your healthcare organization. Here are some of the ways that NextGen Healthcare Medical software can help your business:

1. Streamline clinical workflows: NextGen Healthcare Medical software includes electronic health records (EHR) and clinical decision support tools that can help your clinicians make informed decisions quickly and efficiently. The software can also help automate routine tasks, such as prescription refills and lab orders, freeing up more time for patient care.

2. Improve financial performance: NextGen Healthcare Medical software includes revenue cycle management tools that can help streamline billing and payment processes, reduce errors, and increase collections. The software can also provide analytics and reporting tools to help you identify revenue trends and make data-driven decisions to improve financial performance.

3. Enhance patient engagement: NextGen Healthcare Medical software includes patient engagement tools, such as online appointment scheduling and secure messaging, that can help improve the patient experience and satisfaction. The software can also provide patients with educational resources and access to their health information, empowering them to take a more active role in their healthcare.

4. Meet regulatory requirements: NextGen Healthcare Medical software is designed to meet regulatory requirements, such as those related to Meaningful Use and MIPS reporting. The software can help you track and report on quality measures, as well as monitor your compliance with other regulatory requirements.

5. Improve population health management: NextGen Healthcare Medical software includes population health management tools that can help you identify at-risk patient populations, manage chronic conditions, and coordinate care across the healthcare continuum. The software can also provide you with real-time data on key clinical metrics, allowing you to make more informed decisions about care delivery.

Overall, NextGen Healthcare Medical software can help your business by streamlining clinical workflows, improving financial performance, enhancing patient engagement, meeting regulatory requirements, and improving population health management. Its comprehensive suite of solutions is designed to meet the needs of healthcare organizations of all sizes and specialties, and its deep expertise in the healthcare industry makes it a trusted partner for improving the quality of patient care.

What is the actual cost?

NextGen Healthcare software is cost-rated as a low-cost software solution by expert industry researchers. NextGen offers three different plans, NextGen Office for small practices, NextGen Enterprise EHR, and NextGen Enterprise PM, both for large practices, ranging from $299 to $549 per provider/per month.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for NextGen Enterprise EHR. You can also find here pricing information from NextGen Enterprise EHR's website.

Pros

• Customizability: NextGen Healthcare Medical software is highly customizable and can be tailored to meet the unique needs of each healthcare organization. This level of flexibility is not always available with other medical software solutions.
• The software is easy to set up and use
• Strong patient engagement tools: NextGen Healthcare Medical software offers a variety of patient engagement tools, such as online appointment scheduling and secure messaging, which can help improve patient satisfaction and loyalty. While some competitors also offer patient engagement tools, NextGen Healthcare are particularly strong and user-friendly.
• Affordability: NextGen Healthcare Medical software is often more affordable than some of its larger competitors, making it a good fit for smaller practices or those on a tighter budget.

Cons

• Limited scalability: While NextGen Healthcare Medical software is a good fit for smaller practices, it may not be as scalable as some of its larger competitors. This could make it challenging for growing healthcare organizations to continue using the software over time.
• Clients encounter difficulties linking billing and scheduling systems
• Complexity: NextGen Healthcare Medical software can be complex and difficult to learn, particularly for those who are not as tech-savvy. This may require additional training and support, which could increase implementation costs.
• Integration challenges: NextGen Healthcare Medical software may not integrate as smoothly with other healthcare IT systems as some of its competitors. This could result in additional time and effort spent on manual data entry and other administrative tasks.

How it stacks up?

Access a head to head analysis of NextGen Enterprise EHR vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is NextGen Enterprise EHR right for you or your business?

NextGen Healthcare offers solutions tailored for both small and large practices. Healthcare providers, mostly in private healthcare, are the target customers of the products. The software is best for large practices and caters to over 155,000 healthcare providers globally. Some notable customers include Venice Family Clinic, Boston Paincare, Cherokee Health Systems, amongst others.