NextGen Enterprise EHR Review - why 4 stars?

• Electronic Health Record: NextGen Healthcare solutions offer EHR support to give practices that tech-based advantage that enables professionals and patients access their health records from anywhere in the world.
• Interoperability: NextGen Healthcare features a platform on which practices can interact and collaborate to provide adequate healthcare services. Referrals to other institutions are streamlined, making it easy for cases to be transferred from one medical center to the other.
• Financial Management: On the NextGen Healthcare platform, practices can organize their financials, manage billings and relevant documentation seamlessly.
• Telehealth and Virtual Visits: Practices and medical practitioners can schedule and attend virtual consultations with patients on the NextGen Healthcare platform.
• Patient Engagement: Through the Patient Portal feature on the NextGen Healthcare software, patients can schedule appointments, pay medical bills, interact with practitioners and even update medical records.
• Practice Management: Both small and large practices can manage their entire operations, from patient care to financials to records and documentation on the secure cloud network provided by NextGen Healthcare.

• NextGen Healthcare offers lots of functionalities to ease practicing
• The software is easy to set up and use
• NextGen Healthcare is generally cost-friendly

• Some of the features can be better streamlined
• Clients encounter difficulties linking billing and scheduling systems

• Cost: NextGen Healthcare pricing is not public, but experts rate it a low-cost software solution. Compared to its competition, NextGen is relatively less expensive, with Epic offering products starting from $500/monthly and Kareo far less, with plans starting from $125. None of the software solutions offer a free version, with only DrChrono having the option of a free trial period.
• Functionality: NextGen Healthcare has a platform well equipped with a host of features. Compared to its competition, the software compares favorably, offering more functionalities than Kareo and Epic. DrChrono and eClinicalWorks also offer similar features as NextGen.
• Popularity: NextGen Healthcare is an established software solution and compares favorably with the competition in terms of popularity. The software is rated a top performing software by expert review platforms and receives many recommendations.
• Customer/Industries: NextGen Healthcare targets medical practices of all sizes, from small-scale to large-scale. In comparison, Epic targets mostly large-scale health providers, while DrChrono, Kareo, and eClinicalWorks target smaller-sized practices. NextGen has over 150,000 connected medical care providers, more than some of its biggest competitors.
• Deployment/Support: NextGen Healthcare software is cloud and web-based and can be deployed on desktop (Mac and Windows), on-premise (Windows and Linux), and on mobile (Android and iOS). In comparison, Epic has no option for cloud deployment on desktop, only on-premise installation, while Kareo is only available on the web and mobile. eClinicalWorks only supports web and on-premise deployment, while DrChrono only supports web and mobile deployment. In support, NextGen Healthcare provides 24/7 email, phone, and chat support. In comparison, DrChrono offers additional FAQ discussions and a learning center, but not 24/7. In contrast, eClinicalWorks only offers Live Rep. Kareo and Epic both provide email and chat support, with Kareo also offering phone support.
• Cloud or Physical: NextGen software is cloud-based, as well as its competitors. The software provider offers the option of on-premise deployment, which eClinicalWorks also supports.
• Scalability: NextGen software can be used by both small and large practices, but its suitability to mid-market size medical care providers makes it scalable compared to its competitors. DrChrono, eClinicalWorks, and Kareo are less scalable, providing more support for smaller practices, while Epic is the most scalable among the bunch.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for NextGen Enterprise EHR