Nextiva VoIP - Top 4 Alternatives (Mar 2022)

Nextiva Business VoIP Review
ITQlick Score: 93/100
ITQlick Rating: (4.2/5)
Pricing: 3.2/10 - low cost
Category: VoIP -> Nextiva VoIP -> Nextiva VoIP competitors
Ranking:Ranked 3 out of 164 VoIP systems
Company: Nextiva
Pricing: starts at $11.95 per user/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop, Cloud
Links: Nextiva VoIP review, Nextiva VoIP alternatives
Shlomi LaviShlomi Lavi / updated: Mar 11, 2022

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Some of the closest competitors of Nextiva Hosted Call Center include RingCentral MVP, 3CX, Dialpad Talk, GoToConnect, and Vonage Business Communications. They compare with Nextiva Hosted Call Center in the following ways:
  • Functionality: Compared to RingCentral MVP, Nextiva comes with fewer functionalities. All of its features are offered by RingCentral MVP, and even more features, like Team collaboration and conferencing meetings. 3CX comes with more functionality than Nextiva, plus additional features like Microsoft 365 integration, Facebook messages management, and send business texts. Dialpad comes with virtually every functionality contained in Nextiva with other features like Voice Intelligence and Web Conferencing. GoToconnect and Nextiva appear to have an equal number of features.
  • Customers/Industries: When compared with its competitors in terms of its target industries, Nextiva is average. Nextiva targets four industries (Phone, VoIP, CRM, and Video Conferencing). On the other hand, GoToconnect targets just two industries (VoIP and Video Conferencing). RingCentral MVP targets fewer industries than Nextiva, targeting just Message, Video, and Phone. It has 250,000 customers across 190 countries, while Nextiva has about 100,000 customers.
  • Cost: Nextiva starts at $50/month, RingCentral begins at $19.99/user/month, 3CX starts at $0/month for those in their first year, GoToconnect begins at $24.00/user /month, and Vonage Business starts at $19.99 per month/per line.
  • Cloud-based/On-premise: Nextiva Hosted Call Center and all of its closest alternatives are all cloud-based systems.
  • Popularity: TNextiva Hosted Call Center serves about 100,000 across companies of different sizes and industries. 3CX has 50,000 customers worldwide, with notable customers such as Hugo Boss, McDonald, Harley Davidson, Ramada Plaza Antwerp, Pepsi, and Wilson Sporting Goods. Like Nextiva Hosted Call Center, about 100,000 customers use Vonage, but unlike Nextiva Hosted Call Center, it is publicly traded as VG S&P 600 component.
  • Scalability: Nextiva POS is suitable for small, medium, and large businesses. But Gotoconnect is specially made for the thriving of small businesses. Compared to its alternatives, Nextiva Hosted Call Center is suitable for businesses of all sizes.
  • Customer Support: Nextiva Hosted Call Center has 24/7 customer support email, phone support, and Live Chat functionality.

Nextiva VoIP alternatives - for low budget, SMBs and global businesses

Here are the top 4 alternatives to Nextiva VoIP that are worth checking out: RingCentral Phone for SMBs, jive communications for large size business, Business Voice for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Best for SMBs
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Best for Enterprise
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Review
Growing
Business
ITQlick rating
4.5/5
Score
90/100
Pricing
2.6/10
License pricing
$24.95 per month
Functionality
5
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$135 per year
Functionality
13
Review

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.