Norton Online Backup Review - why 4.1 stars?

Norton Online Backup Review
ITQlick Score: 91/100
ITQlick Rating: (4.1/5)
Pricing: 4.6/10 - average cost
Category: Backup -> Norton Online Backup
Ranking:Ranked 3 out of 205 Backup systems
Company: Symantec
Pricing: starts at $19.99 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Norton Online Backup pricing, Norton Online Backup alternatives

Shlomi LaviShlomi Lavi / updated: Mar 14, 2022

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What is Norton Online Backup and its features?

Norton online backup is a cloud-based backup service that protects users data from theft, ransomware, spyware, natural disasters, and accidental loss. It assists the users in quickly restoring their videos, music, digital photos, and important files and documents. Norton backs up your files automatically and stores them safely in Norton Internet data center. To provide additional security, it uses government-grade encryption that keeps sensitive data safe.

The most prominent features of Norton online backup include automatic backup, file transferring, Mac and Windows support, web-based restore, accidental deletion protection, keyword search, and file compression features. Norton online backup is a product of Symantec Corporation. It was established in 1982 and is in Mountain View, California.

It is a well-known company for providing system management, storage management, and security solutions. It is a well-known system administration, storage administration, and security solutions, provider. It allows the backup of files for up to 90 days. Norton provides file backup for Windows and Mac only.

What is Norton Online Backup rating?

The rating of Norton Online Backup is 4.1 stars out of 5 and the total score is 91 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Norton Online Backup?

Norton Online Backup is specifically designed for individual and home users. People who are looking for a way to store up all the data of their family computers online can try this software. The software is compatible with both Windows and Mac OS.

Is it easy to use?

Yes, Norton Online Backup makes it fairly easy to use. This product is user friendly and intuitive.

Is Norton Online Backup cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Norton Online Backup can't be accessed on mobile, you would need to access it from your computer.

Is Norton Online Backup the best Backup system?

Norton Online Backup is ranked 3 out of 205 software in their category (Backup systems).

What are their main features and functionalities?

Norton Online Backup comes with automatic backup, file transferring, Mac and Windows support, web-based restore, accidental deletion protection, keyword search and file compression features. All your precious videos, photos, financial documents and music files can be stored online automatically and can be quickly restored later in case of hard drive crashes, theft of your PC, accidental deletion or other mishaps. If 25GB storage is not enough for you, you can add secure storage space later.

You can retrieve your files whenever you want, from any computer with internet connection. It is also easy to transfer your backup files between Windows and Mac computers. All the previous versions of your backed up files are saved for over 90 days so that you can restore them whenever you want. The keyword search feature can help you to look for a specific file quickly. It can also compress files automatically before storing them online to save storage space.

What are Norton Online Backup's pros? (5 Pros)

  • Norton online backup allows up to 5 PCs per account.
  • The customer service representatives are available 24/7 and can be reached through chat support
  • It supports both Windows and Mac users within a single subscription
  • The online backup software supports file transferring between computers unlike other similar tools
  • The online backup solution offers government grade encryption to protect your sensitive information

What are Norton Online Backup's cons? (5 cons)

  • Norton does not have the option to sync files
  • It does not provide a desktop interface or mobile applications
  • The trial version of Norton Online Backup offers only 5GB online space for users
  • Some features of this online backup solution doesn’t work in Windows 8 style browsing
  • The online backup software doesn’t offer file sharing option like other similar tools

Who are their main alternatives?

Nowadays, customers require online backups to protect their files and documents from the threat of hard drive failure, theft, deletion of files, and accidental loss. However, Norton online backup is not the only one in the industry providing backup solutions. There are several other competitors, including Crashplan, IDrive, and Carbonite.
  • Level of Services: Crashplan is a web-based data protection and security platform that facilitates small businesses and organizations to backup user files, external hard drives, and NAS while retaining deleted files. It is an easy-to-use software that provides unlimited storage, unlimited file archiving, courier restores, and backup services. It also provides Android, iOS, and Windows phone device features. IDrive is a cloud-based server backup system that allows customers to back up many devices from a single account, including servers and mobile devices.

    In addition, it has an online file sync feature that allows users to synchronize files and folders in real-time. It also saves the users historical data, enabling up to 30 file versions to be recovered and restored at any point in time. Carbonite online backup is a data security system that helps clients safeguard their information.

    It is a renowned online security solution for enterprises of all kinds, with features including data encryption, file management, and cloud backup. Carbonite compresses and encrypts files using 128-bit Blowfish encryption for long-term data retention.
  • Functionality: Crashplan offers various features such as continuous backup, device management, disaster recovery encryption, incremental backup, intrusion detection system, multiple system support, activity tracking, application security, backup log, backup scheduling, cloud backup, patch management, storage threat response, vulnerability scanning, web access, compliance management, and compression.

    IDrive offers several features including, backup log, backup scheduling, bare metal restores, cloud backup, compression, continuous backup, disaster recovery, encryption, incremental backup, local server options, multiple system support, remote server options, filter/search, secure data storage, VM backup, and restoration.

    Some notable features of Carbonite include automatic update, password protection, backup history, duplication, de-duplication, file sharing, live backup, authentication, media server encryption, quick restore, scheduling, and CD/DVD burning.
  • Support: Users can get help from Crashplan through FAQ, emails, chat and phone support, videos, and documentation. IDrive provides support through live online, webinars, documentation, and chat support. Carbonite aids its customers through FAQs, emails, phone support, documentation, and videos.

What is the cost of Norton Online Backup?

Norton online backup has a subscription-based pricing strategy. It takes a one-size-fits-all approach, offering only one membership plan to all of its subscribers. It charges only $ 4.17 per month for a 25 GB backup storage space. Even though it is a monthly subscription plan, the consumer is invoiced annually. Therefore, it only costs $49 per year. However, the user can secure up to five PCs with a single Norton online backup subscription.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Norton Online Backup. You can also find here pricing information from Norton Online Backup's website.

What should you ask Symantec during a demo session? (65 questions)

Schedule a demo with Norton Online Backup and access 65 must ask questions for the vendor while watching Norton Online Backup in action.

Where Norton Online Backup is used?

Norton online backup is ideal for individual and home users as it only offers 25 GB of backup storage. Even though 25 GB backup storage does not seem enough to fit your needs, you can add secure storage space later. The online backup software allows easy file transfer between Windows and Mac.

It does not require users to purchase an external drive or keep it connected to the computer at all times. It allows has a keyword search feature that makes it easy to look for specific files. In addition, Norton online backup compresses the files automatically before saving them to online storage. Moreover, it can support organization of all sizes.

List of categories

Business backup

List of features

Data Import/Export
Basic Reports
Online Customer Support

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.