Nuance Dragon NaturallySpeaking v.12 Review - why 3.6 stars?

Nuance Dragon NaturallySpeaking v-12 Review
ITQlick Score: 55/100
ITQlick Rating:
Pricing: 3.8/10 - low cost
Category: Customer Service -> Nuance Dragon NaturallySpeaking v.12 review
Ranking:Ranked 40 out of 46 Customer Service systems
Company: HP
Pricing: starts at $500 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: Nuance Dragon NaturallySpeaking v.12 pricing, Nuance Dragon NaturallySpeaking v.12 alternatives
Shlomi LaviShlomi Lavi / updated: Aug 13, 2019

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What is Nuance Dragon NaturallySpeaking v.12?

Dragon NaturallySpeaking Premium is a speech recognition software that can turn speeches into text and help users with their virtual computer tasks starting from creating documents to giving voice commands. Users can control their computer with their voice and help them by quickly capturing ideas and thoughts.

Nuance Communications, the company behind Dragon NaturallySpeaking, is popular for providing language and voice solutions for consumers and businesses around the world and thousands of businesses and millions of users are currently using their products.

Who is it best for?

Dragon NaturallySpeaking Premium is suitable for individuals, small business and busy professionals who are looking for a way to create documents or send emails in a fast and smart way. It can be also used for controlling most of the popular programs you use everyday.

Main features and functionalities

Dragon NaturallySpeaking Premium comes with advanced correction, 99% accuracy, customizable commands, web search, additional training, voice training, voice profile, microphone status icon, accent support, microphone and headset included, voice transcription and Bluetooth headsets compatibility features. The software syncs nicely with all the standard programs installed in your PC and users can change program settings, open/close them, start menu navigation and use web browsers with this software.

What is the actual cost?

The cost of license starts at $500 per license. ITQlick pricing score is 3.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Nuance Dragon NaturallySpeaking v.12.

Pros

  • Dragon NaturallySpeaking Premium comes with advanced correction and 99% accuracy unlike other similar tools
  • Dragon NaturallySpeaking Premium takes advantage of the latest multi-core processors and works faster comparing to other similar tools
  • The voice recognition software supports using Hotmail & Gmail unlike other similar tools

Cons

  • Dragon NaturallySpeaking Premium users have to repeat their commands often if their voice commands are not clear enough
  • Dragon NaturallySpeaking Premium requires doing the periodic update tasks when your PC is on but the DNS is not active
  • The learning steep of this voice recognition software can be steep at first for some users

How it stacks up?

Access a head to head analysis of Nuance Dragon NaturallySpeaking v.12 vs alternative software solutions.
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Nuance D...
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Zoho Sup...
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Pipeline...
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Pricing not available
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4
Cisco We...
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3.1/5
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Pricing
6.6/10
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$13.50 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best Customer Service system?

Nuance Dragon NaturallySpeaking v.12 is ranked 40 out of 46 software in their category (Customer Service systems).

How they are rated on ITQlick?

The rating of Nuance Dragon NaturallySpeaking v.12 is 3.6 stars out of 5 and the total score is 55 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Nuance Dragon NaturallySpeaking v.12 makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access Nuance Dragon NaturallySpeaking v.12 on your mobile/smart phone.

Differences between Nuance Dragon NaturallySpeaking v.12 and alternatives?

The most popular alternatives to Nuance Dragon NaturallySpeaking v.12 in 2024: Customer Thermometer, Zoho Support, Pipeline Pilot, Cisco WebEx Support Center, Sales Service Cloud. Access the complete competitors analysis here - Nuance Dragon NaturallySpeaking v.12 VS Customer Service Software alternatives.

List of categories

Customer Success
Production

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.