Odoo CRM Review - why 4 stars?

Odoo CRM Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: CRM -> Odoo CRM review
Ranking:Ranked 157 out of 605 CRM systems
Company: Odoo
Pricing: starts at $8 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Odoo CRM pricing, Odoo CRM alternatives
Shlomi LaviShlomi Lavi / updated: Sep 21, 2022

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What is Odoo CRM?

Odoo CRM is a web based customer relationship management solution for businesses of all sizes. It offers such capabilities as marketing management, social media integration, lead management, and others. The software was designed and launched by Odoo headquartered in Belgium.

Who is it best for?

The software is a useful solution for businesses of all sizes and a wide range of types. It can be used in such major industries and domains as retail and wholesale, automation and manufacturing, healthcare and hospitality, and others. Some notable clients of the software include LA Poste, Danone, Auchan, and others.

Main features and functionalities

The software facilitates automatic creation of leads from emails and VoIP calls and managing of the pipeline with simple drag-and-drop interface. Campaigns can be created to automatically send emails tailored for specific lead segments and activities of the lead. Other lead management capabilities include live chat, lead scoring, de-duplication, importing of leads, online acquisition, URL trackers, and others.

Odoo CRM offers an in-depth overview of opportunity pipeline along with detailed analytics. It also allows scheduling of meetings and synchronizing them with mobile phones and Google calendar. Other capabilities include customer management, email templates, custom alerts, customizable dashboard, and third party integrations etc.

What is the actual cost?

The cost of license starts at $8 per user/month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Odoo CRM. You can also find here pricing information from Odoo CRM's website.

How it stacks up?

Access a head to head analysis of Odoo CRM vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Odoo CRM
ITQlick rating
4/5
Score
80/100
Pricing
4/10
License pricing
$8 per user/month
Functionality
34
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Odoo CRM is ranked 157 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Odoo CRM is 4 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Odoo CRM makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Odoo CRM on your mobile/smart phone.

What should we ask during a demo session?

Differences between Odoo CRM and alternatives?

The most popular alternatives to Odoo CRM in 2023: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - Odoo CRM VS CRM Software alternatives.

List of categories

Billing & Invoicing
Banking CRM
Casino CRM
Complaint Management
Customer Loyalty
Healthcare CRM
Insurance CRM
Lead Generation
Mobile CRM
Online CRM
Pharmaceutical CRM
Real Estate CRM

List of features

Mobile Access
Task Management
Inventory Management
Time and Expense Tracking
Billing & Invoicing
CRM
Email Marketing
Employee Management
Point of sale

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.