Omni-Channel Self-Service Review - why 4.1 stars?

Omni-Channel Self-Service Review
ITQlick Score: 70/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Call Center -> Omni-Channel Self-Service review
Ranking:Ranked 109 out of 240 Call Center systems
Company: Verascape
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Omni-Channel Self-Service pricing, Omni-Channel Self-Service alternatives
Shlomi LaviShlomi Lavi / updated: Nov 08, 2022

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What is Omni-Channel Self-Service?

Omni-Channel Self-Service is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. Omni-Channel Self-Service received a rating of 4.1 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.

Average Rating

The rating of Omni-Channel Self-Service is 4.1 stars out of 5 and the total score is 70 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Typical Customers

The typical customers include the following business size: Small, medium and large size businesses


List of categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
IVR
Call Center
Call Center Workforce Management
Call Tracking

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.