OmniPCX Office RCE Review - why 5 stars?

OmniPCX Office RCE Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 6.6/10 - high cost
Category: VoIP -> OmniPCX Office RCE review
Ranking:Ranked 81 out of 164 VoIP systems
Company: Alcatel-Lucent Enterprise
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: OmniPCX Office RCE pricing, OmniPCX Office RCE alternatives
Shlomi LaviShlomi Lavi / updated: Oct 29, 2022

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What is OmniPCX Office RCE?

OmniPCX Office RCE is both cloud-based and on-premise call center that is designed to work effectively in small-sized businesses as well as medium-sized businesses. The solution can accommodate a maximum of about 200 employees only. With OmniPCX Office RCE, businesses have the advantage of not using cables that fill the working premise.

The businesses can connect their headsets, their phones, and the phone equipment without much struggle since it is done wirelessly. The major features provided by OmniPCX Office RCE include data and voice services, call-routing, and call waiting among others. Alcatel-Lucent is the company that develops and distributes OmniPCX Office RCE. The company is based in the United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. It can used in a variety of major industries and domains such as banking and finance, legal services, retail and wholesale, telecom and IT services, healthcare and hospitality, and others. Some notable clients of the software include Parsons District Schools, Centro Universitatio de Brasilia, and others.

Main features and functionalities

The software offers a variety of VoIP call management capabilities such as call forwarding, call return, call transfer, call waiting, caller ID, and speed dialing. It offers voicemail and user mailbox greeting with two ports along with 60 minutes of voicemail storage.

OmniPCX Office RCE facilitates automatic transfer of incoming calls in addition to support for analog, digital, IP and mobile phones and PC softphones. Other important capabilities of the platform include personal assistant, instant messaging, customized hold music, computer- telephone integration (CTI) server, automated attendant, SIP trunking, SIP and CTI openness, and others.

What is the actual cost?

ITQlick pricing score is 6.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for OmniPCX Office RCE. You can also find here pricing information from OmniPCX Office RCE's website.

Pros

  • The solution is effective in reducing cluttering in offices
  • OmniPCX Office RCE is easy to use
  • The solution allows flexibility since it is both on-premise and cloud-based

Cons

  • The software is expensive for most people

How it stacks up?

Access a head to head analysis of OmniPCX Office RCE vs alternative software solutions.
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OmniPCX ...
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Pricing not available
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jive com...
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93/100
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Nextiva ...
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27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
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5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

OmniPCX Office RCE is ranked 81 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of OmniPCX Office RCE is 5 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, OmniPCX Office RCE makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently OmniPCX Office RCE can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between OmniPCX Office RCE and alternatives?

The most popular alternatives to OmniPCX Office RCE in 2023: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - OmniPCX Office RCE VS VoIP Software alternatives.

Is OmniPCX Office RCE right for you or your business?

OmniPCX Office RCE is designed to be used in businesses, which are small-sized businesses and medium-sized businesses as long as they don’t exceed the limit of 200 employees. However, OmniPCX Office RCE can be used in various industries including manufacturing, insurance among others.

List of categories

Business Phone Systems
Cloud PBX
PBX Phone Systems
SIP Clients
VoIP
CRM

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.