OnBase Review - why 4.4 stars?

Shlomi Lavi / updated: Nov 11, 2022

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What is OnBase?

OnBase is a cloud-based enterprise content management solution designed to help the user access all their data, documents and business processes. Developed by Hyland Software, OnBase solution helps the user centralize their vital business content in a single secure location.

The solution automates processes as well as manages essential business content. Some of its core features include enterprise content management (ECM), Business process management, case management, document version, credentialing and records management and more.

The solution helps capture all information in a single database, content repository and code base. The solution offers enterprise file sync and share (EFSS) with complementary offering share base. OnBase serves as a low code rapid app development software that helps build content-enabled solutions across the organization. The solution offers a free demo.

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Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $25,000 per license. ITQlick pricing score is 6.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for OnBase. You can also find here pricing information from OnBase's website.

Pros

• The document linking feature on OnBase helps streamline information search and retrieval efforts
• The software offers a high degree of security for documents and content
• OnBase supports cloud and on-premise deployments, making it a flexible option

Cons

• OnBase customer support is occasionally unresponsive, and documentation is sometimes unhelpful in resolving issues
• Importing documents in batches is sometimes impossible to carry out

How it stacks up?

Access a head to head analysis of OnBase vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is OnBase right for you or your business?

OnBase is a document management solution for small, midsize, and enterprise organizations. The software serves several industries, including financial services, government, healthcare, insurance, and higher education.