OnBase Review - why 4.4 stars?

OnBase Review
ITQlick Score: 85/100
ITQlick Rating:
Pricing: 6.8/10 - high cost
Category: Document Management -> OnBase review
Ranking:Ranked 38 out of 423 Document Management systems
Company: Hyland Software
Pricing: starts at $25,000 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: OnBase pricing, OnBase alternatives
Shlomi LaviShlomi Lavi / updated: Nov 11, 2022

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What is OnBase?

OnBase is a cloud-based enterprise content management solution designed to help the user access all their data, documents and business processes. Developed by Hyland Software, OnBase solution helps the user centralize their vital business content in a single secure location.

The solution automates processes as well as manages essential business content. Some of its core features include enterprise content management (ECM), Business process management, case management, document version, credentialing and records management and more.

The solution helps capture all information in a single database, content repository and code base. The solution offers enterprise file sync and share (EFSS) with complementary offering share base. OnBase serves as a low code rapid app development software that helps build content-enabled solutions across the organization. The solution offers a free demo.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $25,000 per license. ITQlick pricing score is 6.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for OnBase. You can also find here pricing information from OnBase's website.

Pros

  • The document linking feature on OnBase helps streamline information search and retrieval efforts
  • The software offers a high degree of security for documents and content
  • OnBase supports cloud and on-premise deployments, making it a flexible option

Cons

  • OnBase customer support is occasionally unresponsive, and documentation is sometimes unhelpful in resolving issues
  • Importing documents in batches is sometimes impossible to carry out

How it stacks up?

Access a head to head analysis of OnBase vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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OnBase
ITQlick rating
4.4/5
Score
85/100
Pricing
6.8/10
License pricing
$25,000 per license
Functionality
4
Review
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Box
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
26
Review
iAnnotat...
ITQlick rating
3.2/5
Score
92/100
Pricing
5.2/10
License pricing
$9.99 per license
Functionality
3
SmartFile
ITQlick rating
4.9/5
Score
92/100
Pricing
6.4/10
License pricing
$10 per user/month
Functionality
3
Scan123
ITQlick rating
4.2/5
Score
92/100
Pricing
4/10
License pricing
$349 per month
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Document Management system?

OnBase is ranked 38 out of 423 software in their category (Document Management systems).

How they are rated on ITQlick?

The rating of OnBase is 4.4 stars out of 5 and the total score is 85 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, OnBase makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently OnBase can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between OnBase and alternatives?

The most popular alternatives to OnBase in 2024: Box, SmartFile, Scan123, iAnnotate Enterprise, GoFileRoom. Access the complete competitors analysis here - OnBase VS Document Management Software alternatives.

Is OnBase right for you or your business?

OnBase is a document management solution for small, midsize, and enterprise organizations. The software serves several industries, including financial services, government, healthcare, insurance, and higher education.

List of categories

Enterprise Content Management

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.