OnCall Health Review - why 4.1 stars?

Shlomi Lavi / updated: Feb 22, 2022

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What is OnCall Health?

OnCall Health is a cloud-based Telemedicine software designed for behavioral health companies that manage complex telehealth operations. The software comes with features such as:

• Booking and Intake: End-users can streamline booking and admissions with digital scheduling solutions for patients, doctors, and administrators and increase productivity with automated onboarding, appointment reminders, and other features.
• Virtual Care Delivery: Increase patient accessibility using PIPEDA-compliant technologies like video conferencing (1:1 and group) and instant messaging while exchanging material via digital files and forms to support each treatment plan.
• Measurement and Follow-up: Track and exchange patient information across systems to ensure continuity of care, and use real-time data to assess business and patient results so you can make smarter decisions.
• Technical Support: To prevent troubleshooting during crucial appointment times, patients and providers receive technical help during onboarding and training via the technical support platform.
• White-label and Mobile Apps: End-users can own their branded app, easily accessible in the app store and online. The branded apps colors, logo, and URL help patients maintain trust when transitioning from in-person to virtual therapy.

OnCall Health is a Telemedicine software that started in 2015. The company is headquartered in Toronto, Ontario, Canada. The company has a workforce of up to 200 employees.

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Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

OnCall Health offers three license pricing options; Starter, Growth, and Enterprise. OnCall Health packages start from $49 per month for a base subscription for practice owners or solo practitioners. The Starter plan comes with features such as Secure video conferencing (1:1 & group) & instant messaging, a White-label desktop application, an Online patient booking page, Digital files & forms, and a Standard support package.

The Growth plan comes everything in Starter, plus: White-label mobile (iOS and android) apps, Open API Access, and Single sign-On (SSO) to web & mobile apps. The Enterprise plan comes with everything in Growth, plus: E-prescriptions, Patient email customization, and Elite support package.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for OnCall Health.

Pros

• OnCall Health is easy to use and navigate
• The software is easy to download and comes with secure PHIPPA compliant
• The software offers optimal scheduling and reduces administrative duties by sending automatic appointment reminders

Cons

• Users suggest that more options should be provided to set up patient surveys

How it stacks up?

Access a head to head analysis of OnCall Health vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is OnCall Health right for you or your business?

OnCall Health provides a complete telehealth solution for businesses, startups, and clinics. End-users can begin with branded online and mobile apps, then link with their existing EMR and other technologies. The is no requirement for hardware or development staff. Leading healthcare companies such as Allianz, Pyramid Healthcare Inc., and Shoppers Drug Mart have trust OnCall Health.