Oneserve Review - why 4.5 stars?

Oneserve Review
ITQlick Score: 79/100
ITQlick Rating: (4.5/5)
Pricing: 3.2/10 - low cost
Category: Maintenance -> Oneserve
Ranking:Ranked 80 out of 272 Maintenance systems
Company: Oneserve Ltd
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Oneserve pricing, Oneserve alternatives

Shlomi LaviShlomi Lavi / updated: Feb 13, 2022

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What is Oneserve and its features?

Oneserve is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, business intelligence, work order management, and others. The software was designed and launched by Oneserve Ltd headquartered in the United Kingdom.


What is Oneserve rating?

The rating of Oneserve is 4.5 stars out of 5 and the total score is 79 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Oneserve?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in a variety of major industries and domains including property management, engineering services, automation and manufacturing, transport and delivery services, and others. Some notable clients of the software include Sovini Property Services, Sky Network Services, One Housing, and others.

Is it easy to use?

Yes, Oneserve makes it fairly easy to use. This product is user friendly and intuitive.

Is Oneserve cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Oneserve on your mobile/smart phone.

Is Oneserve the best Maintenance system?

Oneserve is ranked 80 out of 272 software in their category (Maintenance systems).

What are their main features and functionalities?

The software offers a variety of routing and scheduling capabilities such as drag and drop scheduling, one-time scheduling, recurring scheduling, rerouting or reassigning, and scheduling by employee skill set. Its work order management capabilities include job history, SLA compliance tools, note and image management, and time tracking.

Oneserve offers CRM capabilities of appointment management, appointment reminders, contact database, contact management, and customer feedback. Other important capabilities of the software include inventory tracking, mobile device management, products and parts catalog, custom reporting, task management, SMS messages, invoice creation, quoting and estimating, work order management, and others.

Who are their main alternatives?

Popular alternatives to Oneserve: FTMaintenance, UpKeep, FIIX CMMS, Hippo CMMS , Maximo, MIR-RT, eMaint CMMS, TechWare MainTrac, EAM-CMMS Software, Facilities Management eXpress. The full list of competitors can be found here.

What is the cost of Oneserve?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Oneserve

What should you ask Oneserve Ltd during a demo session? (65 questions)

Schedule a demo with Oneserve and access 65 must ask questions for the vendor while watching Oneserve in action. Visit the vendor's website here.

List of categories

Billing & Invoicing
Budgeting & CPM
Digital Signature
Field Service
Field Service - HVAC
Field Service - Pest Control
Field Service - Work Order
Maid Service
Workforce Management
Inventory Management
Asset Tracking
Work Order Management

List of features

Billing & Invoicing
Scheduling
Equipment Maintenance
Mobile Access
Work Order Management

Oneserve Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Oneserve
ITQlick rating
4.5/5
Score
79/100
Pricing
3.2/10
License pricing
Pricing not available
Functionality
20
Compare
UpKeep
ITQlick rating
4.7/5
Score
94/100
Pricing
2/10
License pricing
$45 per user/month
Functionality
19
Review
FTMainte...
ITQlick rating
4.3/5
Score
94/100
Pricing
2.6/10
License pricing
$40 per month
Functionality
32
Hippo CM...
ITQlick rating
4.4/5
Score
93/100
Pricing
2/10
License pricing
$35 per user/month
Functionality
27
Fiix
ITQlick rating
4.5/5
Score
93/100
Pricing
3/10
License pricing
$45 per user/month
Functionality
30
Review

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.