OnnaWay Review - why 4.4 stars?

OnnaWay Review
ITQlick Score: 87/100
ITQlick Rating: (4.4/5)
Pricing: 4.8/10 - average cost
Category: Food Delivery POS -> OnnaWay
Ranking:Ranked 1 out of 4 Food Delivery POS systems
Company: OnnaWay
Pricing: starts at $197 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: OnnaWay pricing, OnnaWay alternatives

Shlomi LaviShlomi Lavi / updated: Jun 14, 2022

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What is OnnaWay and its features?

OnnaWay software is a cloud-based and on-premise delivery management solution that is designed to help courier businesses to streamline their delivery operations. The software provides organizations with a fast delivery & courier system which helps improve their daily operations.

OnnaWay software is a product of OnnaWay.com, a company founded in 2013 in the US. Some of the core features of OnnaWay software include real-time driver tracking, clients track orders, online client portal, driver app, dispatch and more.

The driver tracking feature helps the businesses to track their drivers in real-time without the need for GPS devices. in addition, the dispatch orders feature allows the users to dispatch orders straight to their drivers phone within some few seconds.

What is OnnaWay rating?

The rating of OnnaWay is 4.4 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses OnnaWay?

The software is a viable solution for businesses of all sizes and a variety of types. Major industries and domains where it can be used include automation and manufacturing, engineering services, cleaning services, retail and wholesale, and others. Some notable clients of the software include Maximize Marketing, Pasadena Art Classes, Red Plumbing & Heating Ltd, and others.

Is it easy to use?

Yes, OnnaWay makes it fairly easy to use. This product is user friendly and intuitive.

Is OnnaWay cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently OnnaWay can't be accessed on mobile, you would need to access it from your computer.

Is OnnaWay the best Food Delivery POS system?

OnnaWay is ranked 1 out of 4 software in their category (Food Delivery POS systems).

What are their main features and functionalities?

The software facilitates comprehensive employee management and tracking of employees in real-time on the map without requiring any GPS devices. Orders can be dispatched to employees within seconds form the dashboard. Customers also have the facility of tracking their orders in real-time.

OnnaWay tracks employee hours and allows creation of employee productivity reports along with extensive order reporting. The software also offers service history tracking in addition to technician management and work order management. Other important capabilities of the software include dispatch management, call center management, job management, mobile access, quoting and estimating, routing and scheduling, and others.

What are OnnaWay's pros? (3 Pros)

  • OnnaWay is user-friendly and comfortable for order delivery
  • Users can visually see the routes of their crew on the map and can dispatch quickly based on location
  • The software provides a history recording feature that allows users to see what their employees were doing in the past

What are OnnaWay's cons? (2 cons)

  • Users complain that dispatching can be tedious, especially when one is not great at organizing
  • No online ordering

Who are their main alternatives?

OnnaWay competes with other Food Delivery POS systems like Onfleet, Tookan, and Route4Me. We will compare these Food Delivery POS systems in some specific aspects below.
  • Functionality: OnnaWay offers real-time Driver Tracking, Client Track Orders, Online Client Portal, etc. Compared to its mentioned alternatives, OnnaWay shares similar features with listed alternatives like Food Delivery Dispatching, For Restaurants, Customer Database, Live Tracking, Reporting/Analytics, Routing, etc. Gift Card Management is offered by Tookan, which is lacking in OnnaWay and other mentioned alternatives. Kitchen or Menu Management is provided by OnnaWay but is lacking in the other mentioned alternatives.

    Online Ordering is provided by Tookan but is lacking in the other mentioned alternatives. Order Management is provided by OnnaWay and its mentioned alternatives except for Route4Me. Barcode Recognition is provided by OnnaWay and its mentioned alternatives except for Tookan. Customizable Reports and Templates are provided by Onfleet and Tookan but are lacking in OnnaWay and Route4Me. Geographic Maps is offered by OnnaWay and its mentioned alternatives except for Route4Me.

    Surveys & Feedback and Task Scheduling are both provided by Onfleet and Tookan but lacking in OnnaWay and Route4Me. Features like Food Delivery Dispatching, GPSMobile Signature Capture, and Self-Service Portal are also provided by OnnaWay and its mentioned alternatives.
  • Customers/Industries: OnnaWay targets small to large-sized companies and ranges from multi-national couriers, retailers, and distributors to on-demand delivery startups. GrandView, Inc. is a customer of OnnaWay. Compared to its mentioned alternatives, Onfleet customers OnnaWay has customers like Chewse, Imperfect Foods, Foxtrot, etc.

    Tookan targets businesses that provide on-demand delivery services such as logistics, pharmacy, food delivery, etc. Customers of Tookan include Subway UK, Domino Pizza Chile, Yelo, and others. Route4Me is intended to be both a vertical and horizontal platform solution for nearly any organization that requires routing and logistics services and team collaboration.
  • Cost: OnnaWay starts at $197 per month. Onfleet Starts at $149 per month on annual billing and $199 monthly with a free trial. Tookan starts at $29 per month annually and $35 monthly with a free trial. Route4Me starts at $199 per month with a free trial. Cloud-based/On-Premise: OnnaWay and its mentioned alternatives are cloud-based.
  • Scalability: OnnaWay and its mentioned alternatives can scale their clients from small to large enterprises.
  • Support: OnnaWay and its mentioned alternatives offer support channels like Email/Help Desk, Knowledge Base, and Chat. All the mentioned alternatives except OnnaWay provide FAQs/Forum. Phone Support is provided by OnnaWay, and its mentioned alternatives except for Tookan. A 24/7 (Live Rep) is provided by Tookan and Route4Me but is lacking in OnnaWay and Onfleet.

What is the cost of OnnaWay?

OnnaWay offers three license pricing options; Silver, Gold, and Platinum.
  • Silver starts at $197 per month.
  • Gold starts at $247 per month.
  • Platinum starts at $497 per month.
Silver features include Add Up To 5 Drivers, 2,000 Orders, Unlimited Admin Users, etc. Gold comes with everything in Silver plus Add Up To 10 Drivers, 10,000 Orders, Dedicated Account Manager, etc. Platinum comes with Add Up To 25 Drivers, Unlimited Orders, etc.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.8 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for OnnaWay. You can also find here pricing information from OnnaWay's website.

What should you ask OnnaWay during a demo session? (65 questions)

Schedule a demo with OnnaWay and access 65 must ask questions for the vendor while watching OnnaWay in action. Visit the vendor's website here.

Where OnnaWay is used?

OnnaWay is a good fit for organizations seeking a delivery management system that assists courier companies of all sizes with order tracking and dispatch management. OnnaWay has customers like Chewse, Imperfect Foods, Foxtrot, etc.

List of categories

Billing & Invoicing
FS Scheduling & Dispatch

OnnaWay Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.