OnnaWay Review - why 4.4 stars?

Shlomi Lavi / updated: Jun 14, 2022

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What is OnnaWay?

OnnaWay software is a cloud-based and on-premise delivery management solution that is designed to help courier businesses to streamline their delivery operations. The software provides organizations with a fast delivery & courier system which helps improve their daily operations.

OnnaWay software is a product of OnnaWay.com, a company founded in 2013 in the US. Some of the core features of OnnaWay software include real-time driver tracking, clients track orders, online client portal, driver app, dispatch and more.

The driver tracking feature helps the businesses to track their drivers in real-time without the need for GPS devices. in addition, the dispatch orders feature allows the users to dispatch orders straight to their drivers phone within some few seconds.

Who is it best for?

The software is a viable solution for businesses of all sizes and a variety of types. Major industries and domains where it can be used include automation and manufacturing, engineering services, cleaning services, retail and wholesale, and others. Some notable clients of the software include Maximize Marketing, Pasadena Art Classes, Red Plumbing & Heating Ltd, and others.

Main features and functionalities

The software facilitates comprehensive employee management and tracking of employees in real-time on the map without requiring any GPS devices. Orders can be dispatched to employees within seconds form the dashboard. Customers also have the facility of tracking their orders in real-time.

OnnaWay tracks employee hours and allows creation of employee productivity reports along with extensive order reporting. The software also offers service history tracking in addition to technician management and work order management. Other important capabilities of the software include dispatch management, call center management, job management, mobile access, quoting and estimating, routing and scheduling, and others.

What is the actual cost?

OnnaWay offers three license pricing options; Silver, Gold, and Platinum.

• Silver starts at $197 per month.
• Gold starts at $247 per month.
• Platinum starts at $497 per month.

Silver features include Add Up To 5 Drivers, 2,000 Orders, Unlimited Admin Users, etc. Gold comes with everything in Silver plus Add Up To 10 Drivers, 10,000 Orders, Dedicated Account Manager, etc. Platinum comes with Add Up To 25 Drivers, Unlimited Orders, etc.

ITQlick pricing score is 4.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for OnnaWay. You can also find here pricing information from OnnaWay's website.

Pros

• OnnaWay is user-friendly and comfortable for order delivery
• Users can visually see the routes of their crew on the map and can dispatch quickly based on location
• The software provides a history recording feature that allows users to see what their employees were doing in the past

Cons

• Users complain that dispatching can be tedious, especially when one is not great at organizing
• No online ordering

How it stacks up?

Access a head to head analysis of OnnaWay vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is OnnaWay right for you or your business?

OnnaWay is a good fit for organizations seeking a delivery management system that assists courier companies of all sizes with order tracking and dispatch management. OnnaWay has customers like Chewse, Imperfect Foods, Foxtrot, etc.