Ooma Review

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Last updated: Sep 15, 2020

Ooma Review

ITQlick rating
(4/5)

Starting from $9.99 per month

Ooma is a business VoIP solution designed for small and medium sized businesses. It offers such capabilities as caller ID, toll-free numbers, conference bridge, and others. The software was designed and...

  • Categories (4/10):

    • Auto Attendant
    • Business Phone Systems
    • Call Recording
    • Cloud PBX

Shlomi Lavi / updated: Sep 15, 2020

What is Ooma Used For?

Ooma is a business VoIP solution designed for small and medium sized businesses. It offers such capabilities as caller ID, toll-free numbers, conference bridge, and others. The software was designed and launched by Ooma Inc headquartered in California, United States.

Average Rating -

The rating of Ooma is 4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software has specifically been designed for the needs of small and medium sized businesses. It can be used in a variety of major industries and domains such as retail and wholesale, telecom and IT services, healthcare and hospitality, banking and finance, legal services, education, media and entertainment, and others.

Features

The software offers unlimited calling support in US and Canada along with such calling features as caller ID and name, E911 service, free number transfer, low international rates, and toll-free numbers. It also offers call forwarding and voicemail forwarding in addition to multi-ring and virtual extensions.

Ooma allows setting up of extensions nearly anywhere in the office without any need of running new cabling or wiring. It also offers virtual receptionist in addition to extension dialing and voicemail support. Other important capabilities of the software include call transfer, call log, modes for business and after hours, music on hold, and conference bridge etc.

Competitors & Alternatives

Popular Alternatives to Ooma: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

Ooma Pricing Information

The cost of license starting from $9.99 per month. The VoIP experts at ITQlick has reviewed Ooma pricing and gave the software a total cost of ownership (TCO) rating of 5 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Ooma in action

Ooma Categories

Auto Attendant
Business Phone Systems
Call Recording
Cloud PBX
IVR
PBX Phone Systems
SIP Clients
VoIP
Voice Recognition
Encryption

Specifications

Company:
Address: California, United States
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Ooma Features

Call Center
Contact Management
VoIP
Multiple IVR Scripts
IVR

Ooma Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Ooma
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$9.99 per month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Compare
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review