Ooma Review - why 4 stars?

Ooma Review
ITQlick Score: 84/100
ITQlick Rating: (4/5)
Pricing: 5/10 - average cost
Category: VoIP -> Ooma
Ranking:Ranked 18 out of 165 VoIP systems
Company: Ooma, Inc.
Pricing: starts at $9.99 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Ooma pricing, Ooma alternatives
Shlomi LaviShlomi Lavi / updated: Jul 02, 2021

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What is Ooma?

Ooma is a business VoIP solution designed for small and medium sized businesses. It offers such capabilities as caller ID, toll-free numbers, conference bridge, and others. The software was designed and launched by Ooma Inc headquartered in California, United States.

What is Ooma rating? ()

The rating of Ooma is 4 stars out of 5 and the total score is 84 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Ooma's typical customers?

The software has specifically been designed for the needs of small and medium sized businesses. It can be used in a variety of major industries and domains such as retail and wholesale, telecom and IT services, healthcare and hospitality, banking and finance, legal services, education, media and entertainment, and others.

Is Ooma the best VoIP?

Ooma is ranked 18 out of 165 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers unlimited calling support in US and Canada along with such calling features as caller ID and name, E911 service, free number transfer, low international rates, and toll-free numbers. It also offers call forwarding and voicemail forwarding in addition to multi-ring and virtual extensions.

Ooma allows setting up of extensions nearly anywhere in the office without any need of running new cabling or wiring. It also offers virtual receptionist in addition to extension dialing and voicemail support. Other important capabilities of the software include call transfer, call log, modes for business and after hours, music on hold, and conference bridge etc.

Who are their main alternatives?

Popular alternatives to Ooma: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems. The full list of competitors can be found here.

What is the cost of Ooma?

The cost of license starts at $9.99 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Ooma

What should you ask Ooma, Inc. during a demo session? (65 questions)

Schedule a demo with Ooma and access 65 must ask questions for the vendor while watching Ooma in action.

List of categories

Auto Attendant
Business Phone Systems
Call Recording
Cloud PBX
IVR
PBX Phone Systems
SIP Clients
VoIP
Voice Recognition
Encryption

List of features

Call Center
Contact Management
VoIP
Multiple IVR Scripts
IVR

Ooma Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Ooma
ITQlick rating
4/5
Score
84/100
Pricing
5/10
License pricing
$9.99 per month
Functionality
15
Review
Compare
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Compare
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.