OXON Review - why 4.9 stars?
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> OXON review |
Ranking: | Ranked 15 out of 240 Call Center systems |
Company: | OXON |
Pricing: | starts at $39 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | OXON pricing, OXON alternatives |
Shlomi Lavi / updated: May 15, 2022
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Table of Contents
What is OXON?
OXON is a cloud-based contact center management system that is developed to give users with a centralized and single platform for the management of customer communication.Who is it best for?
Who are the typical customers of OXON? They are entrepreneurs engaging with various small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and large enterprises who harness great things coming from IT, data and web hosting and information-related services sector, mainly with contact center management.Main features and functionalities
The OXON incorporates SMS, voice calls and web-chat that can lead to efficient yet simple contact center solution. The software is developed for further enhancement of customer communication in which users can manage customer contact via distinct channels including inbound and outbound calling, web-chat, email, social networks and SMS. Core features of this software include real-time web assistance via video, voice call or text chat, shared inbox for email and social media queries, resolving customer support tickets quickly, agent management and customer experience insights, analytics and reporting technology and tracking agent and customer conversational interactions.What is the actual cost?
The cost of license starts at $39 per feature/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for OXON. You can also find here pricing information from OXON's website.How it stacks up?
Access a head to head analysis of OXON vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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OXON
ITQlick rating
4.9/5
Score
85/100
Pricing
2/10
License pricing
$39 per feature/month
Functionality
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Pricing not available
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zendesk
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90/100
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2/10
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$49 per user/month
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Frequently Asked Questions (FAQs)
List of categories
Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
IVR
Call Center
Call Center Workforce Management
Call Tracking
Campaign Management
Chat
List of features
Chat
Campaign Management
Blended Call Center
IVR (Interactive Voice Response)
Call Center
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.