PagerDuty Review - why 4.5 stars?

PagerDuty Review
ITQlick Score: 80/100
ITQlick Rating: (4.5/5)
Pricing: 2/10 - low cost
Category: Network Monitoring -> PagerDuty
Ranking:Ranked 9 out of 30 Network Monitoring systems
Company: PagerDuty, Inc.
Pricing: starts at $19 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: PagerDuty pricing, PagerDuty alternatives
Shlomi LaviShlomi Lavi / updated: Sep 22, 2021

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What is PagerDuty?

PagerDuty is a redefined incident management tool that is built for reliability and agility.

What is PagerDuty rating? ()

The rating of PagerDuty is 4.5 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are PagerDuty's typical customers?

The general categories of the users of PagerDuty are the individuals that are engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that harness the benefits of the services from IT, web and data hosting and other related information services sectors, mainly with data and IT management, performance management and application monitoring.

Is PagerDuty the best Network Monitoring?

PagerDuty is ranked 9 out of 30 software in their category (Network Monitoring systems).

What are their main features and functionalities?

PagerDuty comes with incident tracking and SaaS alerting system that helps users in their IT operations and DevOps to resolve critical errors in their IT systems. This software can be integrated with all IT infrastructure monitoring tools with the likes of New Relic, Splunk, Zenoss, Nagios, and others.

It can also handles people as part of the equation, through alerting (via phone, SMS, email), automatic escalation of critical issues and on-call scheduling for teams.

Who are their main alternatives?

Potential alternatives to think about for PagerDuty include TrueSight Pulse, SkyCiv Structural 3D and New Relic.

What is the cost of PagerDuty?

The cost of license starts at $19 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for PagerDuty

What should you ask PagerDuty, Inc. during a demo session? (65 questions)

Schedule a demo with PagerDuty and access 65 must ask questions for the vendor while watching PagerDuty in action.

List of categories

Performance Management
Data Management
IT Management
Application Monitoring
Development Tools Platforms
Network Monitoring
System Administration
Virtualization
Website Monitoring
Scheduling
Servers

PagerDuty Vs. Alternatives

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Score
Pricing
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PagerDuty
ITQlick rating
4.5/5
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80/100
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2/10
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$19 per user/month
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AdRem
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Network
ITQlick rating
4.5/5
Score
85/100
Pricing
8/10
License pricing
$1,750 per license
Functionality
4
Panopta
ITQlick rating
5/5
Score
85/100
Pricing
3/10
License pricing
$9 per user/month
Functionality
5
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.