Parakeet Review

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Last updated: Oct 03, 2019

Parakeet Review

ITQlick rating
(2.8/5)

Starting from $15 per user/month

Parakeet is an award-winning cloud-based Call Center software, it is designed to support small, medium and large size call centers. Parakeet received a rating of 2.5 from ITQlick team. The software cost is cons...

  • Categories (4/8):

    • Automatic Call Distribution (ACD)
    • Call Monitoring
    • Call Recording
    • Conference Calling

Shlomi Lavi / updated: Oct 03, 2019

What is Parakeet Used For?

Parakeet is an award-winning cloud-based Call Center software, it is designed to support small, medium and large size call centers. Parakeet received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.

Average Rating

The rating of Parakeet is 2.8 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business

Competitors & Alternatives

Popular Alternatives to Parakeet: Nextiva Hosted Call Center, 8x8 Contact Center, TouchStar Dialler, CenterWare Inbound, zendesk talk, Telax Hosted Call Center, USAN IVR, Talkdesk, Five9 Virtual Call Center, inContact Cloud Contact Cente.

Parakeet Pricing Information

The cost of license starting from $15 per user/month. The Call Center experts at ITQlick has reviewed Parakeet pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.


Parakeet Categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
IVR
Call Center
Call Center Workforce Management
Call Tracking

Specifications

Company:
Address: United States
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Parakeet Features

ACD (Automatic Call Distribution)
Blended Call Center
Inbound Call Center
Outbound Call Center
Call Center

Parakeet Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Parakeet
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
8x8
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$0.04 per minute
Hosting
On premise and Cloud
Functionality score
43
Fit small business
Fit medium business
Fit large business
Software review
TouchStar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
CenterWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review