PatientNow Review - why 4.9 stars?

PatientNow Review
ITQlick Score: 90/100
ITQlick Rating: (4.9/5)
Pricing: 5/10 - average cost
Category: Medical -> PatientNow
Ranking:Ranked 28 out of 643 Medical systems
Company: PatientNow
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: PatientNow pricing, PatientNow alternatives

Shlomi LaviShlomi Lavi / updated: Apr 18, 2022

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What is PatientNow and its features?

PatientNow is a cloud-based end-to-end EMR and practice management software designed to help health professionals scale their practice. The software comes with features such as:
  • CRM: As the backbone of the patient engagement system, CRM keeps track of every detail of interactions with each prospect and patient. Every touchpoint along the patient experience is monitored, from referrals, marketing, and messaging to procedures, surveys, and reviews.
  • Patient Records: The patient record integrates each file, including medical information, digital permission forms, images, notes, and communication in one single area, making it ideal for fast-paced, elective, and aesthetic treatments.
  • Reporting & Analytics: This tool enables health professionals to create customized reports measuring staff productivity, patient behavior, patient happiness, revenue, and other KPIs to discover patterns. They can also look at aggregate patient data and drill down to get details about specific patients.
  • BarcodeNow: BarcodeNow makes it simple for medical practitioners to convert paper charts into electronic files. Each document will automatically be placed in the appropriate position within the chart. Health professionals can scan papers as each patient is scheduled or scan a batch at a time for quick production scanning.
  • Integrated Payments: With several payment choices and features to speed the process, this feature makes check-out a snap. Our payment system is PCI certified and offers strong data security. Furthermore, the very competitive pricing ensures that you receive the greatest deal.
PatientNow is medical software that started in 2004. The company is headquartered in Englewood, Colorado, United States. The company has a workforce of up to 200 employees.

What is PatientNow rating?

The rating of PatientNow is 4.9 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses PatientNow?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, PatientNow makes it fairly easy to use. This product is user friendly and intuitive.

Is PatientNow cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently PatientNow can't be accessed on mobile, you would need to access it from your computer.

Is PatientNow the best Medical system?

PatientNow is ranked 28 out of 643 software in their category (Medical systems).

What are PatientNow's pros? (3 Pros)

  • PatientNow offers an Electronic Prescription Module
  • The software is efficient in transitioning from paper to fully electronic paperwork
  • The software offers an easy document template and writing encounter notes

What are PatientNow's cons? (2 cons)

  • Users complain of difficulties in Invoicing
  • Reporting feature needs improvement

Who are their main alternatives?

PatientNow competes with other medical systems like eClinicalWorks, WebPT, and NextGen Healthcare EHR. We will compare these medical systems in some specific aspects below.
  • Functionality: PatientNow offers features like EMR, Practice Management, Patient Engagement, Marketing, Photography, Portal, Payments, Scheduling, Document Management, Productivity, Financial, Reputation Management, Integrations, Reporting & Analytics, Integrated Payments, Inventory & PoS, Security & Compliance, Telehealth, Forms & Appointments, Education, etc. eClinicalWorks offers features like Telehealth (available in PatientNow), EHR, Population Health Management, Patient Engagement (available in PatientNow), Revenue Cycle Management, Health Centers, Interoperability, etc. WebPT EMR offers features like EMR, Scheduling (available in PatientNow), Billing, Revenue Cycle Management, Electronic Benefit Verification, Marketplace, Interoperability, Continuing Education, Reach, Digital Patient Intake, HEP, Local, Analytics, Outcomes, etc. NextGen Healthcare EHR offers features like Reporting, Scalability, Streamlined Workflow, Integrated Patient Engagement (available in PatientNow and eClinicalWorks), Interoperability, Mobile (available in UroChart), Population Health, Services, and Account Support, etc.
  • Customers/Industries: PatientNow targets Health & Wellness, Med Spa, Plastic Surgery, Dermatology, and HRT. PatientNow has customers like Rejuvenate Med SPA, Plastic & Cosmetic Center of South Texas, Evexias Holdings, Beeson Cosmetic Surgery, etc. eClinicalWorks has customers like Tribe513, MedRite, Chisholm Trail Pediatrics, PRISMA, PrimeCARE Medical Clinic, Carolina Cape Fear Medical Group, P.A., First Choice Neurology, Potomac Urology, HealthTexas Medical Group, CareFirst Community Health, etc. WebPT EMR targets health professionals in specialties like Physical Therapy, Pediatric Therapy, Occupational Therapy, Pelvic Therapy, Speech-Language Pathology, etc. WebPT EMR has customers like Fitness Focus, Pacific Northwest Physical Therapy, ProFysio Physical Therapy, HARTZ Physical Therapy, Northeast Rehabilitation Hospital Network, Brockton Physical Therapy, etc. NextGen Healthcare EHR targets specialties like Ambulatory Surgery, Behavioral Health, Cardiology, Cardiovascular Surgery, CHC/FQHC, Corrections, Dental Health, Dermatologic Surgery, Dermatology, Gastroenterology, Gastroenterology Surgery, General Surgery, Geriatric Medicine, Multispecialty, Musculoskeletal, Neurology, etc.
  • Cost: The license cost information for the PatientNow and NextGen Healthcare EHR is unavailable. eClinicalWorks starts at $449.00 per month without a free version and a free trial. WebPT pricing starts at $6 per day per provider.
  • Cloud-based/On-Premise: PatientNow and all its alternatives are cloud-based. PatientNow and all its alternatives also offer On-Premise for Windows and Linux.
  • Popularity: PatientNow is privately held. eClinicalWorks is also privately held with over 850,000 healthcare professionals in more than 20 countries. WebPT EMR is privately held with 90,785 members.
  • Scalability: PatientNow can accommodate small to mid-sized businesses. WebPT EMR can accommodate health clinics of all sizes. NextGen Healthcare EHR can accommodate healthcare providers of all sizes.
  • Support: PatientNow offers support channels like Email/Help Desk, FAQs/Forum, Phone Support, and Chat. WebPT offers all support channels of PatientNow plus a Knowledge Base. eClinicalWorks offers Email/Help Desk, Phone Support, and 24/7 (Live Rep). NextGen Healthcare EHR offers Email/Help Desk, Phone Support, 24/7 (Live Rep), and Chat.

What is the cost of PatientNow?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for PatientNow

What should you ask PatientNow during a demo session? (65 questions)

Schedule a demo with PatientNow and access 65 must ask questions for the vendor while watching PatientNow in action. Visit the vendor's website here.

Where PatientNow is used?

PatientNow is a good fit for medical professionals looking for a hybrid integrated Practice Management (PM) and Electronic Medical Records (EMR) solution for aesthetic medical practices such as plastic surgery, medical spas, and cosmetic dermatology. PatientNow has customers like Evexias Holdings, Beeson Cosmetic Surgery, etc.

List of categories

Patient Portal

PatientNow Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
PatientNow
ITQlick rating
4.9/5
Score
90/100
Pricing
5/10
License pricing
Pricing not available
Functionality
3
Compare
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.