PayHOA Review - why 3.5 stars?

Shlomi Lavi / updated: Mar 24, 2022

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What is PayHOA?

PayHOA is a property management software designed to help HOA managers and property owners manage their units and properties by giving them access to account history and relevant documents via an online portal. With it, users can generate real-time reports and make the reports shareable with board members or stakeholders. PayHOA enables users to send broadcast text messages, mass emails and automatic phone calls.

Being an HOA software, PayHOA provides a shared calendar to keep all homeowners updated about upcoming events. In addition, documents can be organized in files & folders, and these files can either be made private, shared with every member or with selected members.

Some key features of PayHOA are; online payments, unit management, financial reporting and requests & violations. PayHOA, LLC is a privately held company founded in 2018. The company has a workforce of about 11-50 employees and is headquartered in Lexington, Kentucky, United States.

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Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

PayHOA pricing involves 4 plans based on the number of units. The first plan involves 0-50 units, and it goes for $49/month. The second plan, involving 51-150 units, cost $99 per month. The third plan costs $179 per month, and it involves 151-300 units. The last plan cost around $199 per month and it involves 301-500 units. For all the plans, there is a 30-day free trial for users.

However, the pricing attracts a 10% discount when billed annually. Features of these plans include online payments, unit management, communication tools and financial reporting. To get the pricing for more than 500 units, the enterprise plan, users have to contact the software vendor. Also, for all the plans, a 2.9% processing fee is charged for credit card transactions.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for PayHOA.

Pros

• Ease of communication between users and residents in HOA
• PayHOA ease accounting tasks
• It allows users to download CSV files
• It has a very helpful and responsive customer service

Cons

• The system could use improvement for responsiveness
• The financial tools and reporting feature could be worked on

How it stacks up?

Access a head to head analysis of PayHOA vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is PayHOA right for you or your business?

The software is suitable for small, medium and large-sized businesses in the real estate industry. The software is fit for HOAs, property managers, homeowners as well as multiple communities.