Paymo Review - why 4.7 stars?

Paymo Review
ITQlick Score: 88/100
ITQlick Rating: (4.7/5)
Pricing: 2.2/10 - low cost
Category: Project Management -> Paymo
Ranking:Ranked 43 out of 779 Project Management systems
Company: Paymo
Pricing: starts at $9.95 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Paymo pricing, Paymo alternatives

Shlomi LaviShlomi Lavi / updated: May 18, 2022

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What is Paymo and its features?

Paymo software is a cloud-based project management solution for small and medium-sized businesses. It is created to help teams manage projects throughout their life cycle starting from the initiation to planning phase, working, making adjustments as well as getting paid.

The core functionalities of the software solution include timesheet management, team collaboration, and project accounting within a single suite. Paymo project management software is a product of Paymo Company founded in 2008 in Romania.

The software can be hosted both on the cloud, on-premise, SaaS and also support android native and iOS native platforms. Paymo software provides training through Documentation and Live Online, and offers support Online and Business Hours.

What is Paymo rating?

The rating of Paymo is 4.7 stars out of 5 and the total score is 88 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Paymo?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, Paymo makes it fairly easy to use. This product is user friendly and intuitive.

Is Paymo cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Paymo on your mobile/smart phone.

Is Paymo the best Project Management system?

Paymo is ranked 43 out of 779 software in their category (Project Management systems).

What are Paymo's pros? (3 Pros)

  • Paymo offers a blend of simplicity and feature-rich functionality
  • Users can track budgets and payments, and also great integration with slack
  • It is easy to implement and use

What are Paymo's cons? (1 cons)

  • Users complain that the program buffers a lot and has many technical errors

Who are their main alternatives?

Paymo competes with project management systems like Wrike, ClickUp, and BigTime. We will compare these project management systems in some specific aspects below.
  • Functionality: Paymo offers features like Native Time Tracking, Static Time Reports, Time Entries, Desktop & Mobile Apps, Guest Access, Recurring Tasks, Meta Kanban Board, Employee Scheduling & Workload, Employee Leave Management, Gantt Charts, etc. Wrike offers features like Dashboard, Planning, Tracking, News Feed, Ad hoc Reporting, Agile Methodologies, Gantt charts (available in Paymo), Notifications, ROI Tracking, Approval, Automated Scheduling, Backlog Management, etc.

    ClickUp offers features like Gantt Chart, Dashboards, Native Time Tracking (available in Paymo), Mind Maps, Automations, Notepad, Forms, Email, To-Do List, Kanban Board, Sprints, etc. BigTimeoffers features like Due Date and Workflow Management, Gantt Charts, Project Management Dashboard (available in Paymo), Tasks by Type, Stage, Due Date, Assignment, DCAA Compliance, etc.
  • Customers/Industries: Paymo has customers like Cromatic Studios, Bauer Graphics, Maddthing, Archaius Creative, UpTech, Hiru Estudio, Strongway, Robot House Creative, Archaius Creative, etc. Wrike targets Project Managers, Marketing, Creative, Professional Services, Product Development, Company-Wide, etc. Wrike has customers like Google, Nickelodeon, Simense, Snowflake, Ogilvy, Syneos Health, etc.

    ClickUp targets Remote Work, Development, Marketing, Sales, Design, CRM, Health, Startup, Non-Profit, Task Management, Collaboration Tools, Projections, Task Progress Tracking, etc. BigTime targets Accounting, Architecture & Engineering, Consulting, Government Contracting, IT Services, Legal, Marketing & Creative, etc. BigTime has customers like Energy GPS, Draper & Associates, The iFish Group, EDGE Engineering, etc.
  • Cost: Paymo starts at $4.95 per user per month on annual billing and $5.95 monthly with a free trial and version. Wrike starts at $9.80 per user month per month. ClickUp starts at $5 per member per month on annual billing and $9 monthly with a free version & trial. BigTime starts at $10 per user per month billed annually​ with a free trial.
  • Cloud-based/On-premise: Paymo and all its alternatives are cloud-based.
  • Popularity: Wrike is publicly traded and trusted by 20,000+ customers worldwide. ClickUp is privately held with 800,000+ teams.
  • Support: Paymo offers support channels like Email/Help Desk. FAQs/Forum, Knowledge Base, and Chat. BigTime offers all channels of Paymo plus Phone Support. Wrike and ClickUp offer support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat.

What is the cost of Paymo?

Paymo offers a free plan and license pricing options: Starter, Small Office, and Business.
  • Starter starts at $4.95 per user per month on annual billing and $5.95 monthly.
  • Small Office starts at $9.95 per user per month on annual billing and $11.95 monthly.
  • Business starts at $20.79 per user per month on annual billing and $24.95 monthly.
The Free plan comes with features such as Projects, Task Views (List, Table, Board & Calendar), Native Time Tracking, etc. Starter comes with everything for Free, plus Unlimited Clients, Tasks (limited to 100), Project Templates, etc.

Small Office comes with everything in Starter, plus Unlimited Tasks, Unlimited Time Entries, Recurring Tasks, etc. Business comes with everything in Small Office, plus: Free Onboarding & Training, Employee Scheduling & Workload, etc.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Paymo. You can also find here pricing information from Paymo's website.

What should you ask Paymo during a demo session? (65 questions)

Schedule a demo with Paymo and access 65 must ask questions for the vendor while watching Paymo in action.

Where Paymo is used?

Paymo is a good match for project teams looking for a work and project management solution for Marketing, Design, Creative, and Advertising Agencies, Architecture companies, Universities, Law firms, and Consulting enterprises. Ameba Creative, Adidas, Toyota, Stanford, Fujifilm, Groupe Eneis, The Lack Sheep Agency, Monkey, Accor Hotels, The Bluprint, Twisted Rope, Toolbox Group, and others have used the program.

List of categories

SIP Clients
Team Collaboration
File Sharing
Time and Attendance
Project Management
Project Budgeting
Project Planning
Project Resource Management
Task Management
Time Tracking

List of features

Customizable Categories
Budget & Expense Management
Resource Management
Budgeting & CPM

Paymo Vs. Alternatives

ITQlick rating
License pricing
ITQlick rating
License pricing
$9.95 per user/month
ITQlick rating
License pricing
$5 per user/month
ITQlick rating
License pricing
$99 per month
ITQlick rating
License pricing
$12 per user/month
ITQlick rating
License pricing
$8 per seat/month

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.